Re: 0x80072EE7 error

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I am having the same problem - here is my logfile
2007-12-19 11:10:19:531 1544 664 AU ########### AU: Setting new AU options
###########
2007-12-19 11:10:19:531 1544 664 AU Setting AU Approval Type to 4
2007-12-19 11:10:19:531 1544 664 AU Setting Install Schedule Day to 5
2007-12-19 11:10:19:531 1544 664 AU Setting Install Schedule Time to 6
2007-12-19 11:10:19:531 1544 664 AU # Policy changed, AU refresh required
= No
2007-12-19 11:10:19:531 1544 664 AU # Approval type: Scheduled (User
preference)
2007-12-19 11:10:19:531 1544 664 AU # Scheduled install day/time: Thursday
at 6:00
2007-12-19 11:10:19:531 1544 664 AU # Auto-install minor updates: Yes
(User preference)
2007-12-19 11:10:19:531 1544 664 AU AU settings changed through User
Preference.
2007-12-19 11:10:19:546 1544 664 AU Setting AU scheduled install time to
2007-12-20 11:00:00
2007-12-19 11:12:00:859 2448 690 COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2007-12-19 11:12:00:859 2448 690 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2007-12-19 11:12:00:859 2448 690 COMAPI - AuthorizationCabPath =
C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
2007-12-19 11:12:00:921 1544 2c8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
2007-12-19 11:12:00:937 1544 2c8 Misc Microsoft signed: Yes
2007-12-19 11:12:00:968 1460 290 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2007-12-19 11:12:00:968 1460 290 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-12-19 11:12:00:968 1460 290 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-12-19 11:12:00:968 1460 290 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-12-19 11:12:01:015 2448 690 COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2007-12-19 11:12:01:015 2448 690 COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2007-12-19 11:12:01:015 2448 690 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2007-12-19 11:12:01:062 2448 690 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-19 11:12:01:078 2448 690 Misc Microsoft signed: Yes
2007-12-19 11:12:02:468 2448 690 Misc WARNING: DownloadFileInternal failed
for http://download.windowsupdate.com/v7/windowsupdate/redir/wuredir.cab:
error 0x80072ee7
2007-12-19 11:12:02:468 2448 690 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-19 11:12:02:468 2448 690 Misc Microsoft signed: Yes
2007-12-19 11:12:02:828 2448 690 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-19 11:12:02:843 2448 690 Misc Microsoft signed: Yes
2007-12-19 11:12:02:890 2448 690 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2007-12-19 11:12:02:890 2448 690 Misc Microsoft signed: Yes
2007-12-19 11:12:02:968 2448 690 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2007-12-19 11:12:02:984 2448 690 Misc Microsoft signed: Yes
2007-12-19 11:12:03:000 2448 690 Misc WARNING: DownloadFileInternal failed
for
http://download.windowsupdate.com/v7/windowsupdate/a/selfupdate/WSUS3/x86/Other/wsus3setup.cab: error 0x80072ee7


"MowGreen [MVP]" wrote:

What was the name of the proxy server that was removed ?
Have you disabled the Trend firewall, enabled the native XP firewall,
and then done a manual visit to Windows Update ?
What is Xtech ?
Can you Stop the Automatic Updates service via the Services console and
then restart it [Start > Run > type in services.msc > Click OK] ?

Try another manual visit to Windows Update, when the error occurs close
Internet Explorer, and then go to Start > Run > type in

%windir%\windowsupdate.log
Click OK or press Enter

Please post the last 30 or so lines of the log in your reply, Gent.


MowGreen [MVP 2003-2008]
===============
-*343-* FDNY
Never Forgotten
===============



Gent wrote:
My AV is Trend Micro Internet Security 2007 8.550.1001/ 4.891.000 I tried
disabling that with no luck.



"MowGreen [MVP]" wrote:


You did not list any AVs ... is NOD32 Version 2.7.39 installed ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Gent wrote:


Hi gang,

I have encountered a challenge when connecting to Windows Update. I get the
0x80072EE7 error.

I've tried the following:

- Checked the Hosts file for any static IP addresses - nothing
- I tried the guided help - no luck
- Internet connectivity is fine
- Firewall has been eliminated as a problem
- I had used a software accelerator (ashampoo); however I removed it and
then reset the Internet connection settings using DRTCP
- Windows Update and Microsoft Update have been added to the Trusted Sites
list
- I removed the proxy server entry from the WinHTTP proxy configuration
- Background Intelligent Transfer Service is running properly
- Event Log is running properly
- Cryptographic Service is fine
- cache is cleared
- The system has been restarted
- Easycleaner and Xtech show nothing unusual in the startups - programs or
services

As you can see, I have exhausted the MS suggestions. I really hope someone
can help!




.



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