Re: Tuesday update issue

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

What does #4 say?

Rick wrote:
Sorry but forgot to ask, do i re-install KB942615 when I go to Windows
update and they ask to install??.

1. Disable your anti-virus application, any real-time protection provided
by an anti-spyware application (except for Windows Defender; includes
Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it
instead of disabling it. You're "working without a net" now: Don't to
ANYTHING else online (e.g., browsing; reading email; chatting) except #4
below until your anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs (make sure Show Updates box is checked at top right) and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical
Updates offered. If "Root Certificates" update is listed in the Optional
Updates category, you might install it, too, to take full advantage of
IE7's additional security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.

======================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite
the update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


rcook17@xxxxxxxxx wrote:
Hi, all, seems that yesterdays updates have created a nice little
issue for me. I installed all 8 updates yesterday and now IE crashes
each time I open gmail or intellicast in IE. The quirk is that if I
go to cnn before it works fine. Below is the info from the "IE has
encounted a problem" screen.

Any help would be great!

~Ryan

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
ModVer: 6.0.2900.3231 Offset: 0003b5ce

.

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