Re: WARNING: KB942615 may require an extra reboot to apply correctly

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

whomike wrote:
Bill--
I am having a problem-- "please try moving to a blank page"--
I do not have a shortcut to any blank page on my desktop and I cannot enter "about-blank" in the url line while the "IE has encountered an error and must close" box is showing on the re-launch of IE after the update.
Any ideas of how to get a blank page before the update?
Thanks--Mike

"Bill Drake" wrote:

When I installed the Patch Tuesday updates on my WXP Box
with MSIE6 installed. I had the same problems with IE6 startup
as others are mentioning in these newsgroups.

Specifically, about 60% of the time, I would get an "Internet
Explorer has encountered a problem and must close" dialog.
I dutifully reported the failure to Microsoft and then repeatedly
tried reopening IE6 until it would successfully open.

The above occurred when opening my default homepage,
which is "My MSN" - and is heavily customized.

Cleaning my Internet Explorer Tempfolder and moving to a
blank opening page solved the problem. However, this was
not an acceptable solution.

I then rebooted the machine, restored my default homepage
and tried opening IE6 again. Now, the machine is working
correctly, even after multiple open/close cycles.


I suspect the KB942615 update should be coded to force a reboot
and does not. Consequently, some part of the update that requires
a reboot before the update is fully applied does not get done.

As a result, installing this update without the reboot causes IE6
to run in a "half-updated/half-not-updated" mode - which causes
the problem described above to occur.

For those experiencing this problem, please try moving to a blank
opening page - and then reboot your machine again after the
KB942615 update is installed. Once this is done, restore your
default homepage. See if this procedure resolves your problem.


Best I can do for now. <tm>


Bill






Right click on the IE icon on your desktop/properties and change the home page.

Alias
Alias
.

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