RE: Error 8000FFFF when WU search for updates

Hi Engel,

I tried this fix, but when i run the commantd, it writes "No such key in
registry". This command probably deletes the three registrers with garbage
located in HKLM/COMPONENTS. But i deleted them already manualy.

Updates dont work since 13.10.2007 i looked at installed programs and the
only one installed 13.10.2007 is MSXML 4.0 SP2(KB941833) as you can see here:
http://img239.imageshack.us/img239/3592/clipboard03ov6.jpg
No more updates after that date in list. I dont know if this update can make
some conflicts...

In history of actualizations, there are three failed actualizations:
KB939653, KB941202, KB933729 all with the error code 800F0826
Image: http://img404.imageshack.us/img404/5276/clipboard02si6.jpg


WindowsUpdate.log:

2007-12-09 19:26:52:968 3864 c3c Misc = Process:
c:\a262cfcf96c0f5754f6b99\wusetup.exe
2007-12-09 19:26:52:968 3864 c3c Setup Windows Update Client standalone
setup : resource dll path is c:\a262cfcf96c0f5754f6b99\cs\wusetup.exe.mui
2007-12-09 19:26:52:983 3864 c3c Setup Evaluating CBS package
"c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-Core-TopLevel.cab"
2007-12-09 19:26:53:311 3864 c3c Setup Package is not applicable
2007-12-09 19:26:53:311 3864 c3c Setup Evaluating CBS package
"c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-ActiveX.cab"
2007-12-09 19:26:53:389 3864 c3c Setup Package is not applicable
2007-12-09 19:26:53:389 3864 c3c Setup Evaluating CBS package
"c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-Aux-TopLevel.cab"
2007-12-09 19:26:53:576 3864 c3c Setup Package is not applicable
2007-12-09 19:26:53:576 3864 c3c Setup No packages to install
2007-12-09 19:26:53:592 3864 c3c Setup Windows Update Client standalone
setup : eula file path is c:\a262cfcf96c0f5754f6b99\cs\eula.rtf
2007-12-09 19:27:03:404 3864 c3c Setup wusetup has finished. Exit code is
0. Reboot is NOT needed
2007-12-09 20:30:22:359 1212 139c AU Triggering AU detection through
DetectNow API
2007-12-09 20:30:22:360 1212 139c AU Triggering Online detection (interactive)
2007-12-09 20:30:22:362 1212 14e4 AU #############
2007-12-09 20:30:22:371 1212 14e4 AU ## START ## AU: Search for updates
2007-12-09 20:30:22:371 1212 14e4 AU #########
2007-12-09 20:30:22:394 1212 14e4 AU <<## SUBMITTED ## AU: Search for
updates [CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}]
2007-12-09 20:30:22:403 1212 13c8 Agent *************
2007-12-09 20:30:22:403 1212 13c8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-12-09 20:30:22:403 1212 13c8 Agent *********
2007-12-09 20:30:22:403 1212 13c8 Agent * Online = Yes; Ignore download
priority = No
2007-12-09 20:30:22:403 1212 13c8 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2007-12-09 20:30:22:403 1212 13c8 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-12-09 20:30:22:403 1212 13c8 Setup Checking for agent SelfUpdate
2007-12-09 20:30:22:404 1212 13c8 Setup Client version: Core: 7.0.6000.381
Aux: 7.0.6000.381
2007-12-09 20:30:22:544 1212 13c8 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-09 20:30:22:641 1212 13c8 Misc Microsoft signed: Yes
2007-12-09 20:30:23:018 1212 13c8 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-09 20:30:23:025 1212 13c8 Misc Microsoft signed: Yes
2007-12-09 20:30:23:037 1212 13c8 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2007-12-09 20:30:23:057 1212 13c8 Misc Microsoft signed: Yes
2007-12-09 20:30:23:553 1212 13c8 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2007-12-09 20:30:23:560 1212 13c8 Misc Microsoft signed: Yes
2007-12-09 20:30:23:603 1212 13c8 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2007-12-09 20:30:23:633 1212 13c8 Misc Microsoft signed: Yes
2007-12-09 20:30:23:673 1212 13c8 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2007-12-09 20:30:23:680 1212 13c8 Misc Microsoft signed: Yes
2007-12-09 20:30:23:721 1212 13c8 Setup Determining whether a new setup
handler needs to be downloaded
2007-12-09 20:30:23:753 1212 13c8 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2007-12-09 20:30:23:777 1212 13c8 Misc Microsoft signed: Yes
2007-12-09 20:30:23:777 1212 13c8 Setup SelfUpdate handler update NOT
required: Current version: 7.0.6000.381, required version: 7.0.6000.381
2007-12-09 20:30:23:778 1212 13c8 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
2007-12-09 20:30:31:564 1212 13c8 Handler FATAL: UH: 0x80073712:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-12-09 20:30:31:565 1212 13c8 Setup WARNING: CBS EvaluateApplicability
returned error, error = 0x80073712
2007-12-09 20:30:31:565 1212 13c8 Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed,
error = 0x80073712
2007-12-09 20:30:31:565 1212 13c8 Setup FATAL: SelfUpdate check failed, err
= 0x80073712
2007-12-09 20:30:31:648 1212 13c8 Agent * WARNING: Skipping scan,
self-update check returned 0x80073712
2007-12-09 20:30:31:720 1212 13c8 Agent * WARNING: Exit code = 0x80073712
2007-12-09 20:30:31:720 1212 13c8 Agent *********
2007-12-09 20:30:31:720 1212 13c8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-12-09 20:30:31:720 1212 13c8 Agent *************
2007-12-09 20:30:31:720 1212 13c8 Agent WARNING: WU client failed Searching
for update with error 0x80073712
2007-12-09 20:30:31:721 1212 db4 AU >>## RESUMED ## AU: Search for updates
[CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}]
2007-12-09 20:30:31:721 1212 db4 AU # WARNING: Search callback failed,
result = 0x80073712
2007-12-09 20:30:31:721 1212 db4 AU # WARNING: Failed to find updates with
error code 80073712
2007-12-09 20:30:31:721 1212 db4 AU #########
2007-12-09 20:30:31:721 1212 db4 AU ## END ## AU: Search for updates
[CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}]
2007-12-09 20:30:31:721 1212 db4 AU #############
2007-12-09 20:30:31:721 1212 db4 AU Need to show Unable to Detect notification
2007-12-09 20:30:31:722 1212 db4 AU AU setting next detection timeout to
2007-12-10 00:30:31
2007-12-09 20:30:31:770 1212 db4 AU Setting AU scheduled install time to
2007-12-10 02:00:00
2007-12-09 20:30:36:689 1212 13c8 Report REPORT EVENT:
{1ECC555E-1A13-4724-BDD8-9228EA0C7389} 2007-12-09
20:30:31:612+0100 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80073712 SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80073712.


"Engel" wrote:

Hi DS,


The "Windows Features" dialog box is empty in Windows Vista, or you receive
an error message that includes the following code when you try to use Windows
Update: "0x80073712"

Try this

<http://support.microsoft.com/kb/931712>
- -- --
No joy?
Next step - free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Please report back so it may assist others who have the same problem as you.
--


"DS" wrote:

I tried that but it didnt work for me.

When i try to download and install Windows Update Agent, it tells me that it
is already installed.

When i delete the three registers in HKLM/COMPONENTS and reboot I got some
other error during searching for updates : 80073712

"Engel" wrote:

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=8000FFFF&dg=microsoft.public.windowsupdate&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=1&sloc=en-us

"DS" wrote:

Anybody have some hint how to solve this?
Thanks

Here is the log:
...

.

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