Re: Discouraged--Sound Patches do it again!

Hello,



Knowing which sound you have in your system is a pre.



Your manual should tell so.



Updating non Microsoft drivers at Microsoft is an absolute no; updating
should only be done when really needed so if the hardware is not working
properly.



In other words: if it ain't broke do not try to "FIX" it.



If you need to update a driver go to the manufacturers website for an
updated driver.



Further on it is advised to make backups on a regular basis.



System restore, booting last known good configuration or rolling back on the
driver might solve the problem if no backup has been made with imaging
software or by use of a reorn card or simulair..



If your soundcard is Realtek based you can find the drivers here
http://www.realtek.com.tw/downloads/



Best regards,

Michel Denie



"BeautyCochran" <BeautyCochran@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:57D9A194-B750-4B00-9225-364A56B21F27@xxxxxxxxxxxxxxxx
Ok...hmmm...more info huh? I don't know, first I might need more info
from
you nice people! :-) OS= Operating System? Windows XP Media Center PC
from
HP, it has the normal harddrive called C: and then a storage drive
basically
callded D: and then the recovery drive called E. Sound card...hmm.....well
all I know is that this has happened twice and HP sent me straight back to
Microsoft. I believe the sound comes from Realtek, but not sure. Let me
know if that is what you are or aren't looking for? This computer is only
1
year old in January, it's awesome when it works the way it should! :-) I
have Outlook 2003 for email and IE 7 for browser. Right now Comcast is
having problems with the smtp should I not get back to you for some
reason,
receiving is no problem so it shouldn't matter.
Thanks for all the help guys and gals! I don't feel well so it really
helps
to have friends at Microsoft! LOL! Huggles-Beauty(<--as in
SleepingBeauty)
--
Huggles-Beauty


"realcestmoi" wrote:

Hello there,
What makes perfect sence is:

For starters is giving good indepht information, like which os you are
running and which sound card is disabeled and what patch did you use,
only
than you can excpect some to provide you with some usefull assistance.

Even an MVP like Shenan trying to help you out is not clear sighted;)

So I think thank you for trying to help out would be a lot nicer than te
remarks you are giving him;)

Best regards,
Michel Denie


"BeautyCochran" <BeautyCochran@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:44F7FC84-6DDC-4516-8294-73BF4736B712@xxxxxxxxxxxxxxxx
Thank you....There was a patch, actually two patches that messed up
the
sound from Microsoft, then there was a patch to fix it and I can't find
the
page that says that! Thank you so much for you help, that makes perfect
sense.
--
Huggles-Beauty


"Shenan Stanley" wrote:

BeautyCochran wrote:
Hay everyone, after having to reinstall everything, Microsoft has
done it again! I even checked all the updates to make sure the
sound ones were not included! Alas! They were!! Can you please help
me find the patch to end all patches? To get my sound back up and
going again?
Discouraging!!

Not so sure this is a Microsoft issue unless you have one of the older
Microsoft sound cards that you need drivers for?

Did you install the driver for your sound card *from the sound card
manufacturer's support web site*?
If not - do that now.

Do not rely on Windows Update (http://windowsupdate.microsoft.com/)
for
hardware drivers. Always go to those who created and actually support
the
product in question for the best support on that product for any
Operating
System.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html








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