Re: update from microsoft of windows installer 3.1 will not down l

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Before we link you up with the driver, were you prompted to install an updated driver or did you do it to resolve a display issue ?

We can always try rolling the driver back to a previous version *IF*
the Catalyst Center functioned properly before the latest update.

Also, please check in Add/Remove Programs in the Control Panel and see if Microsoft .NET Framework Version 2.0 is installed. Catalyst Center needs it in order to function properly.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



vicarjim wrote:

radeonx1300/1550series
radeon x1300/1550series secondary

"MowGreen [MVP]" wrote:


You're mowst welcome. The ATI Catalyst Center is known to be buggy. I have one system with an ATI display adapter and did not bother to download Catalyst Center, just the necessary Display driver.

To be clear here, Windows Installer 3.1 (KB893803) is now listed in Add/Remove Programs in the Control Panel, correct ?

If the answer is yes, then *right click* on My Computer, either on the Desktop or Start Menu, and then click on Manage.
Click on Device Manager in the left frame.
Now click the plus sign next to Display adapters
Please write down the *complete name and any numbers listed* of the adapter that is now showing and post it into your reply.

Then we'll help you get Catalyst Center uninstalled and replace it with only the needed Display driver.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



vicarjim wrote:


first of all thank you very much for your understanding and patients. just to remind you that you are dealing with a not to computer bright 70 year old.. anywya have successfully down load windows 3 installer. but still have problem when I restart my computer this is todo with a program called A.T.I. catalyst control centre.. when i restart it comes up with error " cannot load file or assembly mom implementation version=2 28611,40061, culture=neutral public key=9oba9c70f846762e orone of its dependendies system cannot find file specified. it also shows ATI in my bar running along the bottom of my screen but when I click on the icon it just goes


"MowGreen [MVP]" wrote:



By your description it's impossible to tell if there's a Permissions issue or something else in play here.

I repeat:

Download and SAVE Windows Installer 3.1 Redistributable (v2) here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en

Scroll down to ' Files in This Download ' and click the Download button next to WindowsInstaller-KB893803-v2-x86.exe

When the download is completed close the browser and any other open programs.
Now run WindowsInstaller-KB893803-v2-x86.exe

If Windows Installer still fails to install properly, then navigate to the WINDOWS directory [folder] using Windows Explorer [ Start > Programs

Accessories > Windows Explorer ]

Locate the KB893803v2.log
Open it and post the contents of the log for **TODAY'S DATE** into your reply, please.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



vicarjim wrote:



I found he file in a temp location and tried to install it by using run. but it came back with the following" unable to find volume for file extraction please verify that you have proper permissions"


"MowGreen [MVP]" wrote:




The log is from 2007/11/29 14:31:41.859 (local) and shows Automatic Update attempting the installation.

Did you attempt to install it manually today because the log is not showing that.
Plus, the log is showing that the system needs to be rebooted :



55.406: DoInstallation: A reboot is required to complete the installation of one or more files.

Was it ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



vicarjim wrote:



[KB893803v2.log]
0.422: ================================================================================
0.422: 2007/11/29 14:31:41.859 (local)
0.422: C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)
0.422: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.422: Hotfix started with following command line: /norestart /quiet -er /ParentInfo:4d2b0efd7975b1489b779ca9657e8970 1.985: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2
1.985: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2
1.985: ---- Old Information In The Registry ------
1.985: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.149156.bak (5.4.3790.2180)
1.985: Destination: 1.985: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.149656.bak (5.4.3790.2180)
1.985: Destination: 1.985: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.150031.bak (5.4.3790.2180)
1.985: Destination: 1.985: ---- New Information In The Registry ------
1.985: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.149156.bak (5.4.3790.2180)
1.985: Destination: 1.985: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.149656.bak (5.4.3790.2180)
1.985: Destination: 1.985: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.150031.bak (5.4.3790.2180)
1.985: Destination: 2.031: SetProductTypes: InfProductBuildType=BuildType.IP
2.031: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.094: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf failed
2.094: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$ 2.110: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
2.110: BuildCabinetManifest: update.url absent
2.110: Starting AnalyzeComponents
2.110: AnalyzePhaseZero used 0 ticks
2.110: No c:\windows\INF\updtblk.inf file.
2.110: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
2.110: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
4.516: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem15.CAT trusts inf c:\windows\inf\oem15.inf of device ACPI\PNP0F13\3&2411E6FE&0 5.188: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem21.CAT trusts inf c:\windows\inf\oem21.inf of device DOT4PRT\VID_03F0&PID_5911&MI_02&DOT4&PRINT_HPZ\9&D6EC2FF&0&1 10.875: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_0327&SUBSYS_00000000&REV_00\3&2411E6FE&0&00 11.297: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_1327&SUBSYS_00000000&REV_00\3&2411E6FE&0&01 11.578: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_2327&SUBSYS_00000000&REV_00\3&2411E6FE&0&02 11.828: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_287E&SUBSYS_00000000&REV_00\3&2411E6FE&0&8F 13.000: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_3327&SUBSYS_00000000&REV_00\3&2411E6FE&0&03 13.281: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_3337&SUBSYS_00000000&REV_00\3&2411E6FE&0&88 13.594: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_337B&SUBSYS_00000000&REV_00\3&2411E6FE&0&98 13.844: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_4327&SUBSYS_00000000&REV_00\3&2411E6FE&0&04 14.250: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_5327&SUBSYS_00000000&REV_00\3&2411E6FE&0&05 14.547: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_6327&SUBSYS_00000000&REV_00\3&2411E6FE&0&06 14.860: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_7327&SUBSYS_00000000&REV_00\3&2411E6FE&0&07 15.172: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_A327&SUBSYS_00000000&REV_00\3&2411E6FE&0&10 15.719: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device PCI\VEN_1106&DEV_C327&SUBSYS_00000000&REV_00\3&2411E6FE&0&18 18.156: SetupVerifyInfFile failed with error 0x490 for pctdriver_m.inf of device ROOT\S4E_PCTDRIVERMP\0000 18.313: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\pctdriver_m.inf of device ROOT\S4E_PCTDRIVERMP\0000 18.328: SetupVerifyInfFile failed with error 0x490 for pctdriver_m.inf of device ROOT\S4E_PCTDRIVERMP\0001 18.500: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\pctdriver_m.inf of device ROOT\S4E_PCTDRIVERMP\0001 18.516: SetupVerifyInfFile failed with error 0x490 for pctdriver_m.inf of device ROOT\S4E_PCTDRIVERMP\0002 18.688: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\pctdriver_m.inf of device ROOT\S4E_PCTDRIVERMP\0002 18.703: SetupVerifyInfFile failed with error 0x490 for pctdriver_m.inf of device ROOT\S4E_PCTDRIVERMP\0003 18.875: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\pctdriver_m.inf of device ROOT\S4E_PCTDRIVERMP\0003 18.906: SetupVerifyInfFile failed with error 0x490 for pctdriver_m.inf of device ROOT\S4E_PCTDRIVERMP\0004 19.063: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\pctdriver_m.inf of device ROOT\S4E_PCTDRIVERMP\0004 21.750: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
24.625: Third Party Provider = X10 Wireless Technology, Inc. for USB\VID_0BC7&PID_0006\5&1787F6B3&0&2 38.031: OEM file scan used 35921 ticks
38.531: AnalyzePhaseOne: used 36421 ticks
38.531: AnalyzeComponents: Hotpatch analysis disabled; skipping.
38.531: AnalyzeComponents: Hotpatching is disabled.
38.531: AnalyzePhaseTwo used 0 ticks
38.531: AnalyzePhaseThree used 0 ticks
38.531: AnalyzePhaseFive used 0 ticks
38.531: AnalyzePhaseSix used 0 ticks
38.531: AnalyzeComponents used 36421 ticks
38.531: Downloading 0 files
38.531: bPatchMode = FALSE
38.531: Inventory complete: ReturnStatus=0, 36437 ticks
38.531: Num Ticks for invent : 36437
38.531: Conditional load of section MSI.Reg.Install.Condition succeeded
38.531: Allocation size of drive C: is 4096 bytes, free space = 50351808512 bytes
38.547: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
38.547: Drive C: free 48019MB req: 5MB w/uninstall: NOT CALCULATED.
38.547: CabinetBuild complete
38.547: Num Ticks for Cabinet build : 16
38.547: DynamicStrings section not defined or empty.
38.563: FileInUse:: need to restart already, turn off
38.563: FileInUse:: Add to list - Service Name: msiserver
38.563: In order to successfully complete this installation, the following services will automatically be stopped and restarted.
38.563: Windows Installer.
40.578: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
40.688: Num Ticks for Backup : 2141
47.719: Num Ticks for creating uninst inf : 7031
47.750: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
47.750: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
47.797: System Restore Point set.
47.844: Copied file: C:\WINDOWS\system32\spmsg.dll
47.875: PFE2: Not avoiding Per File Exceptions.
47.891: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
48.594: Copied file: C:\WINDOWS\system32\msi.dll
48.672: Copied file: C:\WINDOWS\system32\msiexec.exe
48.813: Copied file: C:\WINDOWS\system32\msihnd.dll
48.938: Copied file: C:\WINDOWS\system32\msimsg.dll
49.047: Copied file: C:\WINDOWS\system32\msisip.dll
49.156: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
49.266: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
49.360: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
49.453: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
49.531: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
49.547: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\
49.547: Num Ticks for Copying files : 1828
49.750: Num Ticks for Reg update and deleting 0 size files : 203
49.906: ---- Old Information In The Registry ------
49.906: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.149156.bak (5.4.3790.2180)
49.906: Destination: 49.906: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.149656.bak (5.4.3790.2180)
49.906: Destination: 49.906: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.150031.bak (5.4.3790.2180)
49.906: Destination:
.

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