Re: Cannot run auto update or manual update for win xp sp2
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Tue, 20 Nov 2007 00:34:00 -0500
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB931678).
In other countries, see http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge Support...for virus and other security-related" issues in right-hand menu for localized contact information.
For more information about how to contact Microsoft for support issues, visit the International Support Web site: https://support.microsoft.com/common/international.aspx
Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
Bigger wrote:
The CPU goes up to 99 percent every time I try to run update! The update
process then freezes. I turned off the auto update and tried the manual
update. still no go - still freezes up (just goes on and on and on after
clicking on "Express".
I also tried the Microsoft recommended fix (both methods). Still no go.
What else can I do?
.
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