Re: Service Pack 2 installation nightmare
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Sun, 28 Oct 2007 10:09:38 -0400
I'll assume Windows XP SP2.
1. Uninstall SP2 via Add/Remove Programs and reboot.
2. Run a thorough check for hijackware, including posting your HijackThis log to an appropriate forum.
Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware.
**Post your HijackThis log to http://forums.spywareinfo.com/, http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or other appropriate forum for expert analysis, not here.**
3. Do not install SP2 until an expert gives your HijackThis log a clean bill of health.
Also see:
Windows XP Service Pack 2 Problem Solver:
http://winhlp.com/WxSP2.htm
What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm
WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm
The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
WinXP-specific newsgroup: news://msnews.microsoft.com/microsoft.public.windowsxp.general
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
Tina Maire wrote:
I'm not sure where this falls. I've read several groups and this problem
isn't in any topics.
I bought a new hard drive - everythig worked great until I installed SP 2.
It would not let my machine boot up, it just kept rebooting. I was finally
able to get in through Safe Mode and uninstalled SP 2. My machine worked
great. Thought it might be the hard drive, so used another that I know
worked, same exact thing happened. I'm baffled, I have to install it but
everytime I do, it screws up my machine. Anyone have any suggestions?
Thanks
Tina
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