Re: KB939653 - Cumulative Internet Explorer Update - Half Uninstalled
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Mon, 22 Oct 2007 10:21:14 -0400
You *want* all Critical Security Updates installed whenever they've been made available!
Error message after you install a Windows Internet Explorer 7 update from Windows Update or from Microsoft Update: "Webpage cannot be displayed"
http://support.microsoft.com/kb/942818
If tweaking your third-party firewall's settings don't help, try the following:
1. Disable your anti-virus application, any real-time protection provided by an anti-spyware application (except for Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any third-party firewall AND enable the Windows Firewall.
NB: If you're running ZA Free firewall, you may need to uninstall it instead of disabling it. You're "working without a net" now: Don't to ANYTHING else online (e.g., browsing; reading email; chatting) except #4 below until your anti-virus application has been re-enabled!
2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)" [or "Security Update for Windows XP (KB939653)"] via Add/Remove Programs (make sure Show Updates box is checked at top right) and reboot.
3. Re-do #1 above.
4. Go to http://windowsupdate.microsoft.com and install any Critical Updates offered. If "Root Certificates" update is listed in the Optional Updates category, you might install it, too, to take full advantage of IE7's additional security.
5. Reboot > Make sure everything in #1 above is enabled again and, if applicable, disable the Windows Firewall and enable your third-party firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/
Neil Dallaway wrote:
I had the same problem which I have seen on a lot of Vista machines so far -
the KB939653 update blocking access to the Internet via IE7. I had to
uninstall the update on a machine which usually fixes the problem and then I
hide the update. However, on one particular machine I uninstalled the update
but it froze half way through thus only half uninstalling the update. It is
no longer in the Add/Remove programs section but there is still no access to
the Internet. I reinstalled the update and uninstalled it again to no avail.
Is there a registry entry I can manually uninstall the update and all files
associated with it??? Sorry about the length of this post!! I am using Panda
AntiVirus 2008. Thanks - N.
.
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