RE: 7.0.6000.381 install failed

Here's somoe info clipped from the log for the latest attempt. Thanks again
for any help.
2007-09-25 05:16:39:164 1116 15f8 AU AU deferring detection until wake-up
from hibernation
2007-09-25 05:16:39:280 1116 15f8 AU Forced install timer expired for
scheduled install
2007-09-25 05:16:39:280 1116 15f8 AU UpdateDownloadProperties: 4 download(s)
are still in progress.
2007-09-25 05:16:39:280 1116 15f8 Agent Setting download properties on call
BE677A23-98AB-476F-8C9C-FE4E813F0CF8: priority=1, interactive=0, owner is
system=1, proxy settings=1, proxy session id=-1
2007-09-25 05:17:00:649 1116 15f8 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-09-25 05:17:00:650 1116 15f8 Agent Setting download properties on call
EDDED74E-27C2-4572-B837-FC87442B5A40: priority=1, interactive=0, owner is
system=1, proxy settings=1, proxy session id=-1
2007-09-25 05:17:01:450 1116 15f8 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-09-25 05:17:01:451 1116 15f8 Agent Setting download properties on call
CD15F377-3D6F-440D-8D03-47F68B73A968: priority=1, interactive=0, owner is
system=1, proxy settings=1, proxy session id=-1
2007-09-25 05:17:03:170 1116 15f8 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-09-25 05:17:03:171 1116 15f8 Agent Setting download properties on call
E3C7F4E0-FD57-4A10-9A15-BE77819F23F9: priority=1, interactive=0, owner is
system=1, proxy settings=1, proxy session id=-1
2007-09-25 05:17:03:887 1116 15f8 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-09-25 05:17:03:888 1116 15f8 AU Setting AU scheduled install time to
2007-09-26 10:00:00
2007-09-25 05:17:04:643 1116 1788 DnldMgr *********** DnldMgr: Downloading
regulation Odf ***********
2007-09-25 05:17:04:643 1116 1788 DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-09-25 05:17:04:643 1116 1788 DnldMgr * URL =
http://www.update.microsoft.com/odf/v6odf.xml
2007-09-25 05:17:12:014 1116 15f8 AU Triggering Online detection
(non-interactive)
2007-09-25 05:17:17:424 1116 1788 Misc WARNING: Send failed with hr =
80072ee7.
2007-09-25 05:17:17:424 1116 1788 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2007-09-25 05:17:17:424 1116 1788 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://www.update.microsoft.com/odf/v6odf.xml>. error 0x8024402c
2007-09-25 05:17:17:424 1116 1788 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2007-09-25 05:17:17:424 1116 1788 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2007-09-25 05:17:17:424 1116 1788 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2007-09-25 05:17:17:734 1116 1788 Misc WARNING: Send failed with hr =
80072ee7.
2007-09-25 05:17:17:734 1116 1788 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2007-09-25 05:17:17:734 1116 1788 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://www.update.microsoft.com/odf/v6odf.xml>. error 0x8024402c
2007-09-25 05:17:17:734 1116 1788 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2007-09-25 05:17:17:734 1116 1788 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2007-09-25 05:17:17:734 1116 1788 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2007-09-25 05:17:17:860 1116 1788 Misc WARNING: Send failed with hr =
80072ee7.
2007-09-25 05:17:17:860 1116 1788 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2007-09-25 05:17:17:860 1116 1788 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://www.update.microsoft.com/odf/v6odf.xml>. error 0x8024402c
2007-09-25 05:17:17:860 1116 1788 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2007-09-25 05:17:17:861 1116 1788 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2007-09-25 05:17:17:861 1116 1788 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2007-09-25 05:17:17:964 1116 1788 Misc WARNING: Send failed with hr =
80072ee7.
2007-09-25 05:17:17:964 1116 1788 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2007-09-25 05:17:17:964 1116 1788 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://www.update.microsoft.com/odf/v6odf.xml>. error 0x8024402c
2007-09-25 05:17:17:964 1116 1788 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2007-09-25 05:17:17:964 1116 1788 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2007-09-25 05:17:17:964 1116 1788 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2007-09-25 05:17:17:964 1116 1788 DnldMgr FATAL:
DM:CDownloadRegulator::DownloadOdf: WinHttpDownloadFile failed with
0x8024402c.
2007-09-25 05:17:17:964 1116 1788 DnldMgr * Last proxy send request failed
with hr = 0x80072EE7, HTTP status code = 0
2007-09-25 05:17:17:964 1116 1788 DnldMgr * Caller provided credentials = No
2007-09-25 05:17:17:964 1116 1788 DnldMgr * Impersonate flags = 0
2007-09-25 05:17:17:967 1116 1788 DnldMgr * Possible authorization schemes
used =
2007-09-25 05:17:17:967 1116 1788 DnldMgr FATAL:
DM:CDownloadRegulator::Refresh: DownloadOdf failed with 0x8024402c.
2007-09-25 05:17:17:967 1116 1788 DnldMgr FATAL:
DM:CAgentDownloadManager::ProcessWorkItem: Refresh failed with 0x8024402c.
2007-09-25 05:17:17:971 1116 1788 Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2007-09-25 05:17:17:974 1116 1788 Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2007-09-25 05:17:18:857 1116 1788 DnldMgr *********** DnldMgr: New download
job [UpdateId = {DD6A0A94-A709-480C-AE67-A4AB1D27014D}.101] ***********
2007-09-25 05:17:18:858 1116 1788 DnldMgr * Update is not allowed to
download due to regulation.
2007-09-25 05:17:18:859 1116 1788 Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2007-09-25 05:17:18:861 1116 1788 Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2007-09-25 05:17:18:861 1116 1788 DnldMgr *********** DnldMgr: New download
job [UpdateId = {D3D869D8-6CA1-419A-8CD8-5386953482EB}.100] ***********
2007-09-25 05:17:18:862 1116 1788 DnldMgr * Update is not allowed to
download due to regulation.
2007-09-25 05:17:18:863 1116 1788 Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2007-09-25 05:17:18:864 1116 1788 Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2007-09-25 05:17:19:352 1116 1788 DnldMgr *********** DnldMgr: New download
job [UpdateId = {EC1C81F1-1DA8-4629-9AF9-7509F876D9D2}.101] ***********
2007-09-25 05:17:19:352 1116 1788 DnldMgr * Update is not allowed to
download due to regulation.
2007-09-25 05:17:19:365 1116 1788 Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2007-09-25 05:17:19:367 1116 1788 Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2007-09-25 05:17:19:824 1116 1788 DnldMgr *********** DnldMgr: New download
job [UpdateId = {BDE9F941-456F-44FB-A87F-B5EAC1FEA2E6}.101] ***********
2007-09-25 05:17:19:825 1116 1788 DnldMgr * Update is not allowed to
download due to regulation.
2007-09-25 05:17:19:877 1116 1788 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2007-09-25 05:17:19:877 1116 1788 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2007-09-25 05:17:20:956 1116 272c Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2007-09-25 05:17:20:957 1116 272c Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2007-09-25 05:17:22:912 1116 2470 Report Uploading 1 events using cached
cookie, reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2007-09-25 05:17:23:636 1116 2470 Report Reporter successfully uploaded 1
events.
2007-09-25 05:17:42:014 1116 15f8 AU #############
2007-09-25 05:17:42:014 1116 15f8 AU ## START ## AU: Search for updates
2007-09-25 05:17:42:014 1116 15f8 AU #########
2007-09-25 05:17:42:051 1116 15f8 AU <<## SUBMITTED ## AU: Search for
updates [CallId = {CD9A947E-2C6E-4CAA-870A-3B1959D90042}]
2007-09-25 05:17:42:051 1116 272c Agent *************
2007-09-25 05:17:42:051 1116 272c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-09-25 05:17:42:051 1116 272c Agent *********
2007-09-25 05:17:42:076 1116 272c Setup Checking for agent SelfUpdate
2007-09-25 05:17:42:093 1116 272c Setup Client version: Core: 6.0.6000.16386
Aux: 6.0.6000.16386
2007-09-25 05:17:48:118 1116 272c Setup Determining whether a new setup
handler needs to be downloaded
2007-09-25 05:17:48:161 1116 272c Setup SelfUpdate handler update NOT
required: Current version: 7.0.6000.381, required version: 7.0.6000.381
2007-09-25 05:17:48:193 1116 272c Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
2007-09-25 05:17:49:788 1116 272c Setup Setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" is
applicable but is already staged; it will not be downloaded.
2007-09-25 05:17:49:790 1116 272c Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
2007-09-25 05:17:51:063 1116 272c Setup Setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381" is
applicable but is already staged; it will not be downloaded.
2007-09-25 05:17:51:065 1116 272c Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
2007-09-25 05:17:52:044 1116 272c Setup Setup package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381" is
applicable but is already staged; it will not be downloaded.
2007-09-25 05:17:52:046 1116 272c Setup SelfUpdate check completed.
SelfUpdate is required.
2007-09-25 05:17:52:047 1116 272c Setup Downloading binaries required for
SelfUpdate
2007-09-25 05:17:52:047 1116 272c Setup Download of SelfUpdate binaries
succeeded
2007-09-25 05:17:52:047 1116 272c Setup Starting agent SelfUpdate
2007-09-25 05:17:52:170 1116 272c Report REPORT EVENT:
{89E75FB4-B9C9-4372-80E3-C9172A66EB82} 2007-09-25
05:17:52:148-0700 1 201 101 {E2FF4526-97D7-4926-8E75-295DBA39C6BF} 1 0 SelfUpdate Success Content Install Installation pending.
2007-09-25 05:17:52:253 1116 272c Report Uploading 1 events using cached
cookie, reporting URL =
http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2007-09-25 05:17:54:769 1116 272c Report Reporter successfully uploaded 1
events.
2007-09-25 05:17:56:468 1116 272c Setup Launching WuSetupV.exe to complete
SelfUpdate
2007-09-25 05:17:56:528 1116 272c Setup WuSetupV.exe launched successfully
2007-09-25 05:17:56:536 1116 272c Agent * WARNING: Skipping scan,
self-update check returned 0x8024001B
2007-09-25 05:17:56:653 1116 272c Agent * WARNING: Exit code = 0x8024001B
2007-09-25 05:17:56:653 1116 272c Agent *********
2007-09-25 05:17:56:653 1116 272c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-09-25 05:17:56:653 1116 272c Agent *************
2007-09-25 05:17:56:653 1116 272c Agent WARNING: WU client failed Searching
for update with error 0x8024001b
2007-09-25 05:17:56:654 1116 1788 AU >>## RESUMED ## AU: Search for
updates [CallId = {CD9A947E-2C6E-4CAA-870A-3B1959D90042}]
2007-09-25 05:17:56:654 1116 1788 AU # WARNING: Search callback failed,
result = 0x8024001B
2007-09-25 05:17:56:654 1116 1788 AU # WARNING: Failed to find updates
with error code 8024001B
2007-09-25 05:17:56:654 1116 1788 AU #########
2007-09-25 05:17:56:654 1116 1788 AU ## END ## AU: Search for updates
[CallId = {CD9A947E-2C6E-4CAA-870A-3B1959D90042}]
2007-09-25 05:17:56:654 1116 1788 AU #############
2007-09-25 05:17:56:664 1116 272c DnldMgr *********** DnldMgr: Downloading
regulation Odf ***********
2007-09-25 05:17:56:665 1116 272c DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-09-25 05:17:56:665 1116 272c DnldMgr * URL =
http://www.update.microsoft.com/odf/v6odf.xml
2007-09-25 05:17:56:681 1116 1788 AU Setting AU scheduled install time to
2007-09-26 10:00:00
2007-09-25 05:17:56:849 1116 272c DnldMgr * Odf parameters...
2007-09-25 05:17:56:849 1116 272c DnldMgr * Refresh interval: 2
2007-09-25 05:17:56:849 1116 272c DnldMgr * Accept rate high: 10000
2007-09-25 05:17:56:849 1116 272c DnldMgr * Accept rate normal: 10000
2007-09-25 05:17:56:849 1116 272c DnldMgr * Accept rate low: 0
2007-09-25 05:17:56:851 1116 272c Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2007-09-25 05:17:56:853 1116 272c Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2007-09-25 05:17:57:068 1116 272c DnldMgr *********** DnldMgr: New download
job [UpdateId = {DD6A0A94-A709-480C-AE67-A4AB1D27014D}.101]


"Debra" wrote:

Appears WU update failed on my machine because auto updates since then won't
work. If I try to install from Control Panel I get the message that WU must
be updated but that update fails. The log seems to indicate that 7.0.6000.381
was successfully installed so it doesn't install it again.

However, when I check the versions of the files listed below they not only
aren't 7.0.6000.381, they aren't even 7.0.6000.374. They are 6.0.6000.16386
and I don't have a clue what to do next. I did submit a help request in late
August and received an email stating a professional would be in touch within
24 hours and heard nothing more.

cdm.dll
wuapi.dll
wuauclt.exe
wuaucpl.cpl
wuaueng.dll
wucltui.dll
wups.dll
wups2.dll
wuweb.dll

Thanks for any guidance you can provide.

.

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