Re: error 80070424 windows update VISTA

Not sure where you obtained WUA, but last I looked it's still
at the previous version, which is already installed on your system, but apparently not completely or properly installed.
Was it from the link here ? :
http://support.microsoft.com/kb/932494

There is no wuwebcontrol class in internet properties/programs/manage
add ons, either

Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tutorials/tutorial62.html#vista

Using Windows Explorer, navigate to
WINDOWS\system32

wuweb.dll is supposed to be resident in the above subfolder
It shows in Add-ons as WUWebControl Class
If it's not present, then the system will never update successfully via the Windows Update site.

i'm not sure if it is nav related, as the computer ran
fine for months updating itself -WITH nav running..

It's not now, is it ? NAV is not allowing the required Updating
files to be updated.
Since MS has not provided a manual means to download the required Software controls and the system can not access Windows Update without
wuweb.dll being updated to the latest version ... you're stuck.

Suggest you call PSS and report this issue. Since this is security related, e.g. not being able to install security updates, then there should be no charge for support with this:

Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates.

Stick to this one issue so that the support 'person' does not get confused and attempt to charge for support.
Just say that the system can not install the latest version of the Windows Update Agent and no subsequent security updates can be installed. Period. <w>


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



getalexfr wrote:
btw i have downloaded>

WindowsUpdateAgent30-x86.exe

from microsoft, but when i run it i get a windows update agent
installer fatal error: windows update agent installer encountered
unrecoverable error. >ok>

nightmare!


.

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