Re: KB921503 causes system to crash
- From: "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx>
- Date: Fri, 17 Aug 2007 02:45:09 -0700
Sorry, Ted, XP Pro SP2 w/NOD32 is installed here and there wasn't any of the behavior that you describe.
Please tell us what " rollback from Safe Mode " is ... System Restore ?
And, what other 'security software' is installed ?
MowGreen [MVP 2003-2007]
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*-343-* FDNY
Never Forgotten
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Edward Ripley-Duggan wrote:
I had posted yesterday about some major issues with the current batch of updates. I have identified the update that is crashing my machine, running XP Pro. It is update KB921503. When run, it prevents processes from opening, including my security (NOD32), the Genuine Windows Advantage" module (for which it creates an error message for Microsoft), as well as routine e-mail and browser access. I have been able to repair the system using rollback from Safe Mode..
I'm sure that this doesn't afflict all machines (it didn't, I think, cause any issues on a notebook of one family member), but it gave me a rather bad time initially, since it prevents rollback (and, indeed, any other operation) from within XP proper. The fact that rollback works in Safe Mode may indicate that the issue is a conflict with, for example, my security software. However, it shouldn't happen, IMO.
I post this to alert other users who may be impacted (and to give them an idea how to fix the system), and to give MS a "heads-up."
Ted.
Ted.
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