Re: "The following update was not installed"

From: "PA Bear" <PABearMVP@xxxxxxxxx>
Date: Wed, 15 Aug 2007 01:30:23 -0400

Download/install it manually: http://support.microsoft.com/kb/890830

You have six (6) other updates that Automatic Updates /should/ eventually offer you.

IN RE 80240020 errors: http://groups.google.com/group/microsoft.public.windowsupdate/search?q=80240020&start=0&scoring=d&hl=en
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Peter wrote:

I have tried twice to install the Malicious Software Removal Tool for August
2007 (KB890830) and both times it has failed. I have never had any issues
with the MSRT installs before. Below is the last lines of the WindowsUpdate
log for reference. Can anyone point me to the problem with the update?

<snip>

2007-08-14 20:08:35:284 1004 100c Agent ** START ** Agent: Installing
updates [CallerId = WindowsUpdate]
2007-08-14 20:08:35:284 1004 100c Agent *********
2007-08-14 20:08:35:284 1004 100c Agent * Updates to install = 1
2007-08-14 20:08:35:284 1004 100c Agent * Title = Windows Malicious
Software Removal Tool - August 2007 (KB890830)
2007-08-14 20:08:35:284 1004 100c Agent * UpdateId =
{82DCC47D-3F6C-4237-9C1E-11C77C9CE904}.100
2007-08-14 20:08:35:284 1004 100c Agent * Bundles 2 updates:
2007-08-14 20:08:35:284 1004 100c Agent *
{288F5593-CEC4-4C60-819E-551B01DC0EAE}.100
2007-08-14 20:08:35:284 1004 100c Agent *
{8F5176CD-112D-44C9-8412-5F41DAC0F402}.100
2007-08-14 20:08:41:237 1004 100c Service WARNING: GetUserTokenFromSessionId
failed with error 800706bb for session 0
2007-08-14 20:08:41:362 1004 100c Agent * WARNING: Exit code = 0x80240020
2007-08-14 20:08:41:362 1004 100c Agent *********
2007-08-14 20:08:41:362 1004 100c Agent ** END ** Agent: Installing
updates [CallerId = WindowsUpdate]
2007-08-14 20:08:41:362 1004 100c Agent *************
2007-08-14 20:08:41:362 1004 100c Agent WARNING: WU client failed installing
updates with error 0x80240020
2007-08-14 20:08:41:362 5208 16ec COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = WindowsUpdate]
2007-08-14 20:08:41:362 5208 16ec COMAPI - Install call failed
2007-08-14 20:08:41:362 5208 16ec COMAPI - Reboot required = No
2007-08-14 20:08:41:362 5208 16ec COMAPI - WARNING: Exit code =
0x80240FFF; Call error code = 0x80240020
2007-08-14 20:08:41:362 5208 16ec COMAPI ---------
2007-08-14 20:08:41:362 5208 16ec COMAPI -- END -- COMAPI: Install
[ClientId = WindowsUpdate]
2007-08-14 20:08:41:362 5208 16ec COMAPI -------------
2007-08-14 20:08:42:128 5208 7ac COMAPI WARNING: Operation failed due to
earlier error, hr=80240020

References:
- "The following update was not installed"
  - From: Peter

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