Re: H/W update for Creative X-Fi breaks existing WinXP installation
- From: estebe99@xxxxxxxxxxx
- Date: Fri, 10 Aug 2007 00:02:01 -0700
On Aug 9, 4:14 am, kimmersly <kimmer...@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:
I just tried installing the recently posted Optional Hardware update titled
"Creative Technology Ltd. SB X-Fi Xtreme" (no update number listed), which
BSOD'ed me during the install.
On the reboot, there was no audio, and a couple error dialogs popped up (see
below), the machine hung, and shutdown froze with various "not responding"
messages.
After a couple h/w resets and reboots, the machine finally stayed up and
responsive, but without audio. Couldn't find anything listed to uninstall,
and attempts to use the previous two restore points were unsuccessful.
So I broke out the Creative Install CD, and reinstalled the device drivers,
then
went to their web site and downloaded the most recent drivers. All of which
resulted in getting the audio working. Sort of ...
I continue to get these error messages during the boot process:
RunDll32.exe - Entry Point Not Found
The procedure entry point _except_handler4_common could not be located
in the dynamic link library msvcrt.dll.
Followed by:
RUNDLL
Error loading P17RunE.dll
The specified procedure could not be found.
Also, several non-audio related programs (eg, Norton Internet Security 2007)
are
exhibiting strange behavior (NIS 2007 will not display logs now, which it
did just
fine yesterday). And some of my audio-related programs (such as Radiotracker)
now report "a problem with your sound card", or similar error message, but
work
to some degree (Radiotracker eventually hangs, for example).
I suspect the non-audio problems are due to the boot sequence not completing
properly, and the audio problems due to the fouled install itself.
So ... what should I do now ...? I note that since reinstalling the
drivers, Windows
Update again offers the Update (which does NOT show up on my update History as
either successfully or unsuccessfully installed, BTW), but I am not about to
attempt
installing it again until I have a solution for the continuing error
messages and
problems mentioned above.
Oh, and poking around in Safe Mode didn't produce anything productive other
than
a lack of the boot-time error messages.
Various apps continue to hang at shutdown time, too.
Recommendations ...?
Thanks,
/kim
i did the same thing just now (updated my creative x-fi extreme audio
drivers from microsoft's update) and got the exact same sequence of
errors - bluescreen reboot with error message about not finding some
handle in msvcrt.dll - i then downloaded and installed the driver
(XFXA_PCDRV_LB_1_04_0077.exe) directly from creative's page and
installed it - on reboot i get the new "error loading P17RunE.dll" the
specific procedure could not be found" - i notice that in my msconfig
startup, there are 2 new rundll32.exe startups - one is for
P17RunE.dll and the other is SPIRun.dll - i unload them both - at
leastnow the load errors have gone away - the sound seems to work
fine - i have no idea what functionality these two rundll calls
provided that i now no longer have - but at least no errors and sound
and creative console are working
estebe
.
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