Re: Error 643 after attempting Windows Update

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi Lisa, your problem appears to be with Famework 1.1

| Install Installation Failure: Windows failed to install the following update
| with error 0x80070643: Security Update for Microsoft .NET Framework, Version
| 1.1 Service Pack 1 (KB928366).
|
Posted by another user - Microsoft Response

This issue can occur if the previous .NET Framework component is damaged. Let's try to
remove the previous version of .NET Framework and reinstall all of them.

Step 1: Download Microsoft Windows Installer CleanUp utility
============================================
1. Visit:
http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe
2. Save the file to your Desktop
3. Please double click the file msicuu2.exe on the Desktop to install this
tool on your computer.

Step 2: Remove .NET Framework 1.1
========================
1. Click Start -> (All) Programs->Windows Installer Clean Up.
2. See if you can find .NET Framework software. If so, remove it.
3. Restart the computer and see if the issue still exists.

For more information, please refer to:
-----------
Title: Description of the Windows Installer CleanUp Utility
Link: http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

However, if any problem is encountered when trying to uninstall .NET
Framework 1.1, we can also refer to the following Knowledge Base article to uninstall it
manually.
http://support.microsoft.com/?id=320112

After that, please restart the computer and perform the following suggestions to reinstall
..NET Framework 1.1 and the updates for it.

Step 3: Install .NET Framework 1.1 Redistributable Package and .NET
Framework 1.1 SP1

=========================

1. Please download the Microsoft .NET Framework Version 1.1 Redistributable Package and
the updates from the following link and save them to the C drive (C:\)

Microsoft .NET Framework Version 1.1 Redistributable Package
http://download.microsoft.com/download/a/a/c/aac39226-8825-44ce-90e3-bf8203e74006/dotnetfx.exe

Microsoft .NET Framework 1.1 Service Pack 1
http://download.microsoft.com/download/8/b/4/8b4addd8-e957-4dea-bdb8-c4e00af5b94b/NDP1.1sp1-KB867460-X86.exe

Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB928366)
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp1.1sp1-kb928366-x86_20112ef50011e0de2c0e3378139245d81a178b15.exe

2. When the File Download window appears, please click the Save button, and follow the
directions to save it to Windows. After downloading the Microsoft
...NET Framework 1.1 setup file onto your computer, please double-click the
...NET Framework files to manually install them one by one.

If an error is encountered when installing .NET Framework 1.1, we can also refer to the
following Microsoft Knowledge Base article to troubleshoot this issue:

How to troubleshoot Microsoft .NET Framework 1.1 installation issues
http://support.microsoft.com/?id=824643

End Microsoft Response


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Lisa C" <Lisa C@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5ECDFF48-F7F4-4033-8B29-9B6A99571951@xxxxxxxxxxxxxxxx
| I, too, have received this same error code for the same situation. I have
| Windows XP and am set up for automatic updates. When the PC tried to update
| it, I got a "failed" message so went to Microsoft Updates site and tried to
| manually update it. I got the same error code. Here are the last 50 or so
| lines from the procedure you suggested: Any help would sure be appreciated!
| Thanks.
| Lisa
|
|
|
| 2007-08-01 18:49:46:875 1168 b84 Agent *************
| 2007-08-01 18:49:46:890 2340 66c COMAPI >>-- RESUMED -- COMAPI: Search
| [ClientId = WindowsUpdate]
| 2007-08-01 18:49:46:890 2340 66c COMAPI - Updates found = 0
| 2007-08-01 18:49:46:890 2340 66c COMAPI ---------
| 2007-08-01 18:49:46:890 2340 66c COMAPI -- END -- COMAPI: Search
| [ClientId = WindowsUpdate]
| 2007-08-01 18:49:46:890 2340 66c COMAPI -------------
| 2007-08-01 18:49:46:890 2340 94c COMAPI -------------
| 2007-08-01 18:49:46:890 2340 94c COMAPI -- START -- COMAPI: Search
| [ClientId = WindowsUpdate]
| 2007-08-01 18:49:46:890 2340 94c COMAPI ---------
| 2007-08-01 18:49:46:906 1168 b84 Agent *************
| 2007-08-01 18:49:46:906 1168 b84 Agent ** START ** Agent: Finding updates
| [CallerId = WindowsUpdate]
| 2007-08-01 18:49:46:906 1168 b84 Agent *********
| 2007-08-01 18:49:46:906 1168 b84 Agent * Online = No; Ignore download
| priority = No
| 2007-08-01 18:49:46:906 2340 94c COMAPI <<-- SUBMITTED -- COMAPI: Search
| [ClientId = WindowsUpdate]
| 2007-08-01 18:49:46:906 1168 b84 Agent * Criteria = "IsInstalled = 0 and
| IsHidden = 0"
| 2007-08-01 18:49:46:906 1168 b84 Agent * ServiceID =
| {9482F4B4-E343-43B6-B170-9A65BC822C77}
| 2007-08-01 18:49:48:109 1168 b84 Driver DriverUtil marking
| {29995663-B260-44F6-B835-0372503F8B6F}.100 e_detectionStateInstallable
| 2007-08-01 18:49:48:109 1168 b84 Driver Matched driver to device
| PCI\VEN_1102&DEV_0005&SUBSYS_10031102&REV_00
| 2007-08-01 18:49:48:109 1168 b84 Driver Status: 0x180200a, ProblemNumber:
| 00000000
| 2007-08-01 18:49:48:109 1168 b84 Driver Calculated driver attributes as
| 0x00000000
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {071A1C74-017B-4F09-A650-998B0B28D3C2}.102 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {6384F8AC-4973-4ED9-BC7F-4644507FB001}.100 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent Update
| {8169F923-A306-49FD-B4E3-21163F1D37BE}.100 is pruned out due to potential
| supersedence
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {BD18A8A4-73F4-47C9-8DBA-AD8518B6ECED}.100 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent Update
| {076CBCDD-4DDF-429F-832D-95E1E2192B12}.105 is pruned out due to potential
| supersedence
| 2007-08-01 18:49:48:171 1168 b84 Agent Update
| {CD915759-8980-4367-B27B-8AB8C179CE37}.101 is pruned out due to potential
| supersedence
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {64C766D0-7F64-46A9-9836-468E310F2B6C}.100 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {5C69B2BB-A1B8-4097-A19C-3EB4AF5D2577}.104 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {28941B32-98AD-4E95-A2ED-F2DE56817F9E}.105 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {02037740-70D9-434D-BEE7-0FFE3206B2FE}.107 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {6BE5D5F8-A1A0-4531-A10F-ABBFD0B81355}.101 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent Update
| {64F57288-B7C4-4BB8-BC27-5191361C0627}.101 is pruned out due to potential
| supersedence
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {18250E7C-B36E-4162-838D-1C4B408D8B73}.101 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {29995663-B260-44F6-B835-0372503F8B6F}.100 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent * Added update
| {E81FD54D-F361-4101-8990-A0C5F4504C1D}.100 to search result
| 2007-08-01 18:49:48:171 1168 b84 Agent * Found 12 updates and 12
| categories in search; evaluated appl. rules of 519 out of 840 deployed
| entities
| 2007-08-01 18:49:48:171 1168 b84 Agent *********
| 2007-08-01 18:49:48:171 1168 b84 Agent ** END ** Agent: Finding updates
| [CallerId = WindowsUpdate]
| 2007-08-01 18:49:48:171 1168 b84 Agent *************
| 2007-08-01 18:49:48:203 2340 66c COMAPI >>-- RESUMED -- COMAPI: Search
| [ClientId = WindowsUpdate]
| 2007-08-01 18:49:48:203 2340 66c COMAPI - Updates found = 12
| 2007-08-01 18:49:48:203 2340 66c COMAPI ---------
| 2007-08-01 18:49:48:203 2340 66c COMAPI -- END -- COMAPI: Search
| [ClientId = WindowsUpdate]
| 2007-08-01 18:49:48:203 2340 66c COMAPI -------------
| 2007-08-01 18:49:51:890 1168 b84 Report REPORT EVENT:
| {F2C223F7-C634-4AE0-859D-AEAA98502681} 2007-08-01
| 18:49:46:875-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate
Success Software
| Synchronization Windows Update Client successfully detected 0 updates.
| 2007-08-01 18:49:52:328 2340 94c COMAPI -------------
| 2007-08-01 18:49:52:328 2340 94c COMAPI -- START -- COMAPI: Install
| [ClientId = WindowsUpdate]
| 2007-08-01 18:49:52:328 2340 94c COMAPI ---------
| 2007-08-01 18:49:52:328 2340 94c COMAPI - Allow source prompts: Yes;
| Forced: No; Force quiet: No
| 2007-08-01 18:49:52:328 2340 94c COMAPI - Updates in request: 1
| 2007-08-01 18:49:52:328 2340 94c COMAPI - ServiceID =
| {9482F4B4-E343-43B6-B170-9A65BC822C77}
| 2007-08-01 18:49:52:343 1168 f24 Agent *************
| 2007-08-01 18:49:52:343 2340 94c COMAPI - Updates to install = 1
| 2007-08-01 18:49:52:343 1168 f24 Agent ** START ** Agent: Installing
| updates [CallerId = WindowsUpdate]
| 2007-08-01 18:49:52:343 2340 94c COMAPI <<-- SUBMITTED -- COMAPI: Install
| [ClientId = WindowsUpdate]
| 2007-08-01 18:49:52:343 1168 f24 Agent *********
| 2007-08-01 18:49:52:343 1168 f24 Agent * Updates to install = 1
| 2007-08-01 18:49:52:343 1168 f24 Agent * Title = Security Update for
| Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)
| 2007-08-01 18:49:52:343 1168 f24 Agent * UpdateId =
| {18250E7C-B36E-4162-838D-1C4B408D8B73}.101
| 2007-08-01 18:49:52:343 1168 f24 Agent * Bundles 1 updates:
| 2007-08-01 18:49:52:343 1168 f24 Agent *
| {0F0319A6-98A4-4D1C-8864-809E9E7BA483}.101
| 2007-08-01 18:49:55:703 1168 f24 Handler Attempting to create remote handler
| process as ROB-E00C0672DBE\Lisa in session 0
| 2007-08-01 18:49:55:890 1168 f24 DnldMgr Preparing update for install,
| updateId = {0F0319A6-98A4-4D1C-8864-809E9E7BA483}.101.
| 2007-08-01 18:49:56:781 2588 9e8 Misc =========== Logging initialized
| (build: 7.0.6000.374, tz: -0400) ===========
| 2007-08-01 18:49:56:781 2588 9e8 Misc = Process:
| C:\WINDOWS\system32\wuauclt.exe
| 2007-08-01 18:49:56:781 2588 9e8 Misc = Module:
| C:\WINDOWS\system32\wuaueng.dll
| 2007-08-01 18:49:56:781 2588 9e8 Handler :::::::::::::
| 2007-08-01 18:49:56:781 2588 9e8 Handler :: START :: Handler: Command Line
| Install
| 2007-08-01 18:49:56:781 2588 9e8 Handler :::::::::
| 2007-08-01 18:49:56:781 2588 9e8 Handler : Updates to install = 1
| 2007-08-01 18:50:13:031 2588 9e8 Handler : WARNING: Command line install
| completed. Return code = 0x00000643, Result = Failed, Reboot required = false
| 2007-08-01 18:50:13:031 2588 9e8 Handler : WARNING: Exit code = 0x8024200B
| 2007-08-01 18:50:13:031 2588 9e8 Handler :::::::::
| 2007-08-01 18:50:13:031 2588 9e8 Handler :: END :: Handler: Command Line
| Install
| 2007-08-01 18:50:13:031 2588 9e8 Handler :::::::::::::
| 2007-08-01 18:50:13:093 1168 280 AU Triggering Offline detection
| (non-interactive)
| 2007-08-01 18:50:13:093 1168 f24 Agent *********
| 2007-08-01 18:50:13:093 1168 f24 Agent ** END ** Agent: Installing
| updates [CallerId = WindowsUpdate]
| 2007-08-01 18:50:13:093 1168 f24 Agent *************
| 2007-08-01 18:50:13:093 2340 948 COMAPI >>-- RESUMED -- COMAPI: Install
| [ClientId = WindowsUpdate]
| 2007-08-01 18:50:13:093 2340 948 COMAPI - Install call complete (succeeded
| = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
| 2007-08-01 18:50:13:093 1168 280 AU #############
| 2007-08-01 18:50:13:093 2340 948 COMAPI - Reboot required = No
| 2007-08-01 18:50:13:093 1168 280 AU ## START ## AU: Search for updates
| 2007-08-01 18:50:13:093 2340 948 COMAPI - WARNING: Exit code = 0x00000000;
| Call error code = 0x80240022
| 2007-08-01 18:50:13:093 1168 280 AU #########
| 2007-08-01 18:50:13:093 2340 948 COMAPI ---------
| 2007-08-01 18:50:13:093 2340 948 COMAPI -- END -- COMAPI: Install
| [ClientId = WindowsUpdate]
| 2007-08-01 18:50:13:093 2340 948 COMAPI -------------
| 2007-08-01 18:50:13:093 1168 280 AU <<## SUBMITTED ## AU: Search for updates
| [CallId = {2B0B5D5F-E814-4012-AAE7-2FC0A010E5EE}]
| 2007-08-01 18:50:13:109 1168 b84 Agent *************
| 2007-08-01 18:50:13:109 1168 b84 Agent ** START ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2007-08-01 18:50:13:109 1168 b84 Agent *********
| 2007-08-01 18:50:13:109 1168 b84 Agent * Online = No; Ignore download
| priority = No
| 2007-08-01 18:50:13:109 1168 b84 Agent * Criteria = "IsHidden=0 and
| IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
| IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
| IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
| DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
| IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
| IsAssigned=1 and RebootRequired=1"
| 2007-08-01 18:50:13:109 1168 b84 Agent * ServiceID =
| {9482F4B4-E343-43B6-B170-9A65BC822C77}
| 2007-08-01 18:50:14:390 1168 b84 Agent * Added update
| {18250E7C-B36E-4162-838D-1C4B408D8B73}.101 to search result
| 2007-08-01 18:50:14:390 1168 b84 Agent * Found 1 updates and 12 categories
| in search; evaluated appl. rules of 519 out of 840 deployed entities
| 2007-08-01 18:50:14:390 1168 b84 Agent *********
| 2007-08-01 18:50:14:390 1168 b84 Agent ** END ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2007-08-01 18:50:14:390 1168 b84 Agent *************
| 2007-08-01 18:50:14:390 1168 dc4 AU >>## RESUMED ## AU: Search for updates
| [CallId = {2B0B5D5F-E814-4012-AAE7-2FC0A010E5EE}]
| 2007-08-01 18:50:14:390 1168 dc4 AU # 1 updates detected
| 2007-08-01 18:50:14:390 1168 dc4 AU #########
| 2007-08-01 18:50:14:390 1168 dc4 AU ## END ## AU: Search for updates
| [CallId = {2B0B5D5F-E814-4012-AAE7-2FC0A010E5EE}]
| 2007-08-01 18:50:14:390 1168 dc4 AU #############
| 2007-08-01 18:50:14:390 1168 dc4 AU Setting AU scheduled install time to
| 2007-08-02 08:00:00
| 2007-08-01 18:50:18:031 1168 b84 Report REPORT EVENT:
| {3DEC7D1A-5780-41B8-AB89-E20DE0BFE657} 2007-08-01
| 18:50:13:031-0400 1 182 101 {18250E7C-B36E-4162-838D-1C4B408D8B73} 101 80070643
WindowsUpdate Failure Content
| Install Installation Failure: Windows failed to install the following update
| with error 0x80070643: Security Update for Microsoft .NET Framework, Version
| 1.1 Service Pack 1 (KB928366).
|


.

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