Re: [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 sec

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Not too long ago Automatic Updates installed the hotfix for >NET Framework
2.0 (KB928365). Today, AU indicated there was an update to be installed
(KB928366). I installed it and it showed as being completed (no errors and no
indication that the computer needed to be restarted). Several minutes later,
AU showed another update to be installed. I installed it and again it showed
as being completed and I closed the installation window (with the "Close"
button, not the "X"). Several minutes later, same thing. This time I jotted
down the hotfix number to see if it was the same update being installed. The
4th time AU came up I saw it was indeed the same hotfix update. I decided to
reboot the computer and saw on the "Turn Off Computer" window that there was
a message to shutdown the computer to install an update. I did this and after
the computer installed the update and shut off, I turned the computer back
on. Within 10 minutes of starting my computer, there was AU again with the
same hotfix update. If I go to Add/Remove Programs, hotfix KB928365 (.NET
2.0) is there but not KB928366 (.NET 1.1).

Now I pretty much only install Microsoft downloads/components that Au
indicates I need. Add/Remove Programs shows the following:
Microsoft .NET Framework 1.0 Hotfix (KB930494) ... Installed On 7/11/2007
Microsoft .NET Framework 1.1 ... No installation date or size
Microsoft .NET Framework 1.1 Hotfix (KB886903) ... No installation date or
size
Microsoft .NET Framework 2.0 Hotfix ... No installation date, Size 88.45
Security Update for Microsoft .NET Framework 2.0 Hotfix (KB928365) ...
No installation date or size.

I shut off AU but I still have the little shield icon, now in red, in my
system tray. So what do I have to do to successfully installed hotfix
KB928366? Am I supposed to have the different versions of .NET Framework or
should I have only 2.0? I did try downloading NDP1.1sp1-KB928366-X86.exe but
when I tried to run it, absolutely nothing happened. I checked Windows
Cleanup Utility, and it shows only .NET 1.1 and 2.0 installed. Why does
Add/Remove Programs show the hotfix for 1.0 installed, but does not show 1.0
itself as installed. I did read Shenan's post but could not understand if ALL
6 steps needed to be followed (I do not have .NET 3.0 and I'm not even sure I
want it after going through this update hell).
--
Can it get any worse?


"Shenan Stanley" wrote:

putnik wrote:
Please help me, I have told Microsoft Support about this problem
and they have just said that my problem has been solved and they
are closing my case file. Well it hasn't been solved at all and I
still have an install shield icon that wont go away.

I have downloaded the files you suggest and have extracted the
dotnetfix files. I have also downloaded and run the cleanup-x86
application from previous advice on here.

However, when I run the installer (I presume you mean
NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to
browse for the extracted files either. The dreaded icon is still
there. There is still no KB928366 listed in my program files in the
Control Panel.

I then tried to run dotnetfix.exe and it asked me if I wanted to
install .Net 1.1. I said I did, but it then told me it was
unsuccessful.

Where do I go from here?

Take what you need from the solution. If you don't have .NET Framework 2.0
installed - you don't need that part of the solution. Same for 3.0. If
you come to a instruction you cannot follow because you do not have referred
to file/registry entry - skip over it and consider it done. Don't dwell on
the parts you *don't* have - be concerned with the parts you do.


(1) You need to repair .NET Framework 1.1 - obliterating all remnants of it
and installing it/patching it fully.

How to troubleshoot Microsoft .NET Framework 1.1 installation issues
http://support.microsoft.com/kb/824643
- Unregister and then reregister Windows Installer (See article)

- Download/install/use:
http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09&displaylang=en
- Manually remove and then reinstall the .NET Framework 1.1 (See Article)
For the articles below, follow the "IT professionals" link and find the
download for your OS.
- Download/Install http://support.microsoft.com/kb/867460/
- Download/Install http://support.microsoft.com/kb/886903/
- Download/Install http://support.microsoft.com/kb/928366/

Reboot as needed and at the end.

(2) You need to repair .NET Framework 2.0 - obliterating all remnants of it
and installing it/patching it fully.

How to troubleshoot Microsoft .NET Framework 2.0 installation issues
http://support.microsoft.com/kb/908077/
- Unregister and then reregister Windows Installer (See article)
- Manually remove and then reinstall the .NET Framework 2.0 (See Article)
For the articles below, follow the "IT professionals" link and find the
download for your OS.
- Download/Install http://support.microsoft.com/kb/917283/
- Download/Install http://support.microsoft.com/kb/922770/
- Download/Install http://support.microsoft.com/kb/928365/

Reboot as needed and at the end.

(3) You need to repair .NET Framework 3.0 - obliterating all remnants of it
and installing it/patching it fully.

Unfortunately - there is no particular article pertaining to .NET Framework
3.0 that I could find. I have not had issues, however, just going into the
Control Panel --> Add or Remove Programs and just locating/removing it and
its patches. I suggest you do the same and then reboot...

Download/install using this distributable package:
http://www.microsoft.com/downloads/details.aspx?FamilyId=10CC340B-F857-4A14-83F5-25634C3BF043&displaylang=en

Reboot as needed and at the end.

(4) Cleanup your updates system...

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO"... May take a while.

Reboot when it is done...

(5) Visit http://windowsupdate.microsoft.com/ and scan for updates. Choose
the critical updates you need and install them. Do not bother getting
hardware updates (unless you happen to have some Microsoft hardware
installed) and "Optional Updates" are *usually* just what the name infers -
but feel free to see if you want any of the "Optional" ones.

(6) Come back here and let us know how you came out...


This has now come to light from a poster (Ray&Fran) and should be noted:

Got everything installed but KB928367? This is caused by corrupted
..NET Framework 1.0 components. Simply hide the incorrect update...

1. Open IE and go to the Windows Update site directly:
http://www.windowsupdate.com
2. Click "Custom Install" to scan your system (Not Express Install).
3. After it finishes, please unclick the incorrect update.
(Uncheck the box next to it.)
4. Choose "Don't show this update again"
(Check the box next to that under the update itself.)
5. Scan the computer again to check the result.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



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