Re: Windows update failure

On the WU Website, select your history of updates - now click on failed update (red mark)
and see if there is an error code.
If there is an error code, write it down and post back or in the alternative, do a search
for the error code.

and/or
How to view the Update log in Windows:-

Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy and
paste the error codes into this thread so someone may be able to assist you. On the other
hand, you may be able to find the error code and other suggestions by searching the
Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services
installation issues
http://support.microsoft.com/default.aspx?scid=kb;en-us;906602

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Steve" <Steve@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CB9765C5-17CB-4E8A-811E-6AAA1D580D9A@xxxxxxxxxxxxxxxx
|I am unable to download any updates let alone try to install them. There are
| no error messages. At first I was unable to even download the updating
| software but after turning off the Spybot Tea Timer I was at least able to
| get that done. This is on a XP Home machine. Kinda stumped here. Any ideas?


.

Relevant Pages

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