Re: Updates not installing

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Error messages that you may receive when you try to download and install updates from the
Windows Update Web site, from the Microsoft Update Web site, or from a WSUS server:
"0x800704DD," "0x80240020," or both
http://support.microsoft.com/?kbid=910341

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"CRRedhat" <CRRedhat@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6C0AE58F-9543-4021-9FD9-C98D7608025E@xxxxxxxxxxxxxxxx
| ** START ** Agent: Installing updates [CallerId = MicrosoftUpdate]
| 2007-07-07 10:53:31:593 1136 a58 Agent *********
| 2007-07-07 10:53:31:593 1136 a58 Agent * Updates to install = 8
| 2007-07-07 10:53:31:609 4036 de0 COMAPI - Updates to install = 8
| 2007-07-07 10:53:31:609 4036 de0 COMAPI <<-- SUBMITTED -- COMAPI: Install
| [ClientId = MicrosoftUpdate]
| 2007-07-07 10:53:31:656 1136 a58 Agent * Title = 816093: Security Update
| Microsoft Virtual Machine (Microsoft VM)
| 2007-07-07 10:53:31:656 1136 a58 Agent * UpdateId =
| {9E76C27B-C53A-4D17-8E30-5D8B703F8778}.101
| 2007-07-07 10:53:31:656 1136 a58 Agent * Bundles 1 updates:
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {6A337A71-05EB-43C6-9B1F-B9A67829D8CC}.101
| 2007-07-07 10:53:31:656 1136 a58 Agent * Title = Update for Windows XP
| (KB896344)
| 2007-07-07 10:53:31:656 1136 a58 Agent * UpdateId =
| {071A1C74-017B-4F09-A650-998B0B28D3C2}.102
| 2007-07-07 10:53:31:656 1136 a58 Agent * Bundles 1 updates:
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {6CA7379C-4705-490E-805B-72CB213CA621}.102
| 2007-07-07 10:53:31:656 1136 a58 Agent * Title = Microsoft Base Smart
| Card Cryptographic Service Provider Package: x86 (KB909520)
| 2007-07-07 10:53:31:656 1136 a58 Agent * UpdateId =
| {6384F8AC-4973-4ED9-BC7F-4644507FB001}.100
| 2007-07-07 10:53:31:656 1136 a58 Agent * Bundles 1 updates:
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {D3603C1F-4248-44FD-B77B-CCE6A2A700F7}.100
| 2007-07-07 10:53:31:656 1136 a58 Agent * Title = Update for Windows XP
| (KB920342)
| 2007-07-07 10:53:31:656 1136 a58 Agent * UpdateId =
| {8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102
| 2007-07-07 10:53:31:656 1136 a58 Agent * Bundles 1 updates:
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {1B1951CC-F67C-43AC-A777-81DD105F56E0}.102
| 2007-07-07 10:53:31:656 1136 a58 Agent * Title = Remote Desktop
| Connection (Terminal Services Client 6.0) for Windows XP (KB925876)
| 2007-07-07 10:53:31:656 1136 a58 Agent * UpdateId =
| {5C69B2BB-A1B8-4097-A19C-3EB4AF5D2577}.104
| 2007-07-07 10:53:31:656 1136 a58 Agent * Bundles 1 updates:
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {D2B7D0E7-CF5D-49D3-B44C-9EF3C6940C80}.103
| 2007-07-07 10:53:31:656 1136 a58 Agent * Title = Microsoft .NET
| Framework 3.0: x86 (KB928416)
| 2007-07-07 10:53:31:656 1136 a58 Agent * UpdateId =
| {28941B32-98AD-4E95-A2ED-F2DE56817F9E}.105
| 2007-07-07 10:53:31:656 1136 a58 Agent * Bundles 9 updates:
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {35A466A4-B96E-49EA-B873-4BEF68B9C2D6}.100
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {5170AE6A-499C-4D22-9BA1-38CB32A1A79F}.103
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {1F0181A7-CDCB-4C41-BE42-101D82A73F3B}.101
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {CEB44779-B588-467E-A935-80ABFB663BAB}.103
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {2FDE309A-FAC6-4E8A-B910-6EDB6617256D}.101
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {D35F5EF0-1559-4F1C-9F98-4176F1DC03F9}.103
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {3208BB5E-BCD9-4389-A0C9-02EF33CCB998}.101
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {0D504297-0094-44E0-ADD9-6561E913B68D}.104
| 2007-07-07 10:53:31:656 1136 a58 Agent * Title = Update for Microsoft
| Core XML Services (MSXML) 6.0 Service Pack 1 (KB934268)
| 2007-07-07 10:53:31:656 1136 a58 Agent * UpdateId =
| {6BE5D5F8-A1A0-4531-A10F-ABBFD0B81355}.101
| 2007-07-07 10:53:31:656 1136 a58 Agent * Bundles 1 updates:
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {EF16FCAF-2FD3-4655-8481-CF1169489681}.101
| 2007-07-07 10:53:31:656 1136 a58 Agent * Title = Root Certificates Update
| 2007-07-07 10:53:31:656 1136 a58 Agent * UpdateId =
| {64F57288-B7C4-4BB8-BC27-5191361C0627}.101
| 2007-07-07 10:53:31:656 1136 a58 Agent * Bundles 1 updates:
| 2007-07-07 10:53:31:656 1136 a58 Agent *
| {56D58776-F64F-4D5F-B302-669510A1A178}.101
| 2007-07-07 10:53:52:125 1136 a58 Service WARNING: GetUserTokenFromSessionId
| failed with error 800704dd for session 0
| 2007-07-07 10:54:02:750 1136 a58 Agent * WARNING: Exit code = 0x80240020
| 2007-07-07 10:54:02:750 1136 a58 Agent *********
| 2007-07-07 10:54:02:750 1136 a58 Agent ** END ** Agent: Installing
| updates [CallerId = MicrosoftUpdate]
| 2007-07-07 10:54:02:750 1136 a58 Agent *************
| 2007-07-07 10:54:02:750 1136 a58 Agent WARNING: WU client failed installing
| updates with error 0x80240020
| 2007-07-07 10:54:02:828 4036 90c COMAPI >>-- RESUMED -- COMAPI: Install
| [ClientId = MicrosoftUpdate]
| 2007-07-07 10:54:02:828 4036 90c COMAPI - Install call failed
| 2007-07-07 10:54:02:828 4036 90c COMAPI - Reboot required = No
| 2007-07-07 10:54:02:828 4036 90c COMAPI - WARNING: Exit code = 0x80240FFF;
| Call error code = 0x80240020
| 2007-07-07 10:54:02:828 4036 90c COMAPI ---------
| 2007-07-07 10:54:02:828 4036 90c COMAPI -- END -- COMAPI: Install
| [ClientId = MicrosoftUpdate]
| 2007-07-07 10:54:02:828 4036 90c COMAPI -------------
| 2007-07-07 10:54:03:593 4036 de0 COMAPI WARNING: Operation failed due to
| earlier error, hr=80240020
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > How to view the Update log in Windows:-
| >
| > Click Start, and then click Run.
| > In the Open box, type: %windir%\windowsupdate.log
| > and then click OK.
| >
| > Scroll down towards the bottom for the latest entries to locate the error code(s)
| > associated with the latest failed attempt to download/install. If appropriate copy and
| > paste the error codes into this thread so someone may be able to assist you. On the
other
| > hand, you may be able to find the error code and other suggestions by searching the
| > Newsgroup.
| >
| > Also check Windows folder for file called KB******.log (****** = number of update ie
| > KB896688) and post the contents of the failed update.
| > This may provide further clues as to why the update failed.
| >
| > How to read the Windowsupdate.log file:
| > http://support.microsoft.com/?kbid=902093
| >
| >
| >
| > --
| > ====================================
| > TaurArian [MS-MVP] 2005-2008 - Australia
| > ====================================
| > How to make a good post: http://www.dts-l.org/goodpost.htm
| > Defending your machine: http://defendingyourmachine2.blogspot.com/
| > http://taurarian.mvps.org/index.htm
| >
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| >
| >
| > "CRRedhat" <CRRedhat@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:4FF4881D-8EAC-47F5-B6FD-F937F5B4F2EB@xxxxxxxxxxxxxxxx
| > |I have been trying to install updates (through windows update), but cannot
| > | get the installation to complete. Updates will download, but not install.
| > | 816093: Security Update Microsoft Virtual Machine (Microsoft VM) Update for
| > | Windows XP (KB896344)
| > | Microsoft Base Smart Card Cryptographic Service Provider Package: x86
| > | (KB909520)
| > | Update for Windows XP (KB920342)
| > | Security Update for Internet Explorer 7 for Windows XP (KB929969)
| > | Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP
| > | (KB925876)
| > | Microsoft .NET Framework 3.0: x86 (KB928416)
| > | Update for Microsoft Core XML Services (MSXML) 6.0 Service Pack 1 (KB934268)
| > | Cumulative Security Update for Internet Explorer 7 for Windows XP (KB933566)
| > | Root Certificates Update
| > |
| > | I have attempted the dial-a-fix and register.bat with no success. I am
| > | running XP Home SP2
| > |
| > | HELP...
| >
| >
| >


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