Re: Update Error 80070246
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Thu, 5 Jul 2007 18:28:43 -0400
Post a few recent lines of the log that reference "Code 80070246 Get help", please, Mike. Otherwise...
Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB931678).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
HaleStones wrote:
Windows: Vista Home Premium 32bit.
Failed Updates: Update for Windows Vista (KB931836)
Cumulative Update for Media Center for Windows Vista
(KB935652)
Update for .NET Framework 3.0: x86 (KB932471)
The error code come from the Windows Update window as follows:
"Code 80070246 Get help"
The get help does not lead to any fixes. Also, searching the error code
does not produce a solution (only the post from "fernando" that you replied
too).
WindowsUpdate log shows the following:
"2007-07-05 14:45:49:027 1876 210 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: -0700) ===========
2007-07-05 14:45:49:027 1876 210 Misc = Process: C:\Windows\Explorer.EXE
2007-07-05 14:45:49:028 1876 210 Misc = Module:
C:\Windows\system32\wucltux.dll
2007-07-05 14:45:49:027 1876 210 WUApp No EULA acceptance needed
2007-07-05 14:45:49:030 5392 15f0 CltUI AU client got new directive =
'Interactive Progress', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
return = 0
2007-07-05 14:47:19:932 5392 15f0 CltUI AU client got new directive =
'Install Complete Ux', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
return = 0
2007-07-05 14:47:19:959 5392 15f0 CltUI AU client got new directive =
'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0:
System Info:
===========
ASUS A8N32-SLI Deluxe
930GB RAID 0 boot drives
BFG 8800 GTX water cooled GPU
Thermaltake 850 Watt PSU
AMD 4400+ x2 socket 939 CPU
all the latest drivers installed
Windows version? IE version? Which updates are failing to install?
Did you find "Error 0x80070246" (verbatim) listed in your Windows Update
log?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
HaleStones wrote:Have tried several metods to solve "failed" updates. That includes items
list by PA Bear as follows: "How to troubleshoot Windows Update, Microsoft
Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section
of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive/windows_update_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in
left
pane > Solve problems on your own.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
"
Need futher assistance! Help!
Mike aka HaleStones
.
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