RE: Error Code 80073715



Well I just tried everything you suggested and it still comes up with the
same error code, I'm now at a loss what to do... any more ideas? :s

"Gistcheckin" wrote:

You're welcome. Good luck.
--
Gistcheckin


"Jo" wrote:

Thanks for all this, I will get onto it tomorrow and see if I can get it
working... thanks again! :)

"Gistcheckin" wrote:

Rename the SoftwareDistribution folder (it will be recreated next time you
visit WU again)
You will lose your history but that's not important.

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service. ( with Vista it may read Windows
Update)
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

Retry Windows Update before reading further.

If you need to reinstall the ActiveX controls (because they may have become
corrupt):-

Follow this article (the article is listed the download for the old client) -
The Windows Update Web site and the Microsoft Update Web site do not scan
for updates when
you repair a failed installation of Windows XP Service Pack 2 or of Windows
XP Service
Pack 1
http://support.microsoft.com/kb/916259

Note: WU Client 3.0 - Windows Update Agent:
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

or for the 64 bit version
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe


You can delete the file you renamed "After" you've installed updates.

--
Gistcheckin


"Jo" wrote:

Hi, Thanks for the advice... what package am I actually looking for?

"Gistcheckin" wrote:

You cannot install some updates or programs
http://support.microsoft.com/?kbid=822798

That error message implies the package that was downloaded is not the
correct version or is already on the machine or possibly corrupted. If
there was a prerelease package that was installed, you may see this error.
See if the package is available for uninstall via control panel - installed
updates. Attempt to remove it. Add/Remove - be sure to check show all
updates.

--
Gistcheckin


"Jo" wrote:

I have a new PC which has Vista 32bit installed and I've only managed to run
windows update once. I keep getting the above error code and it just keeps
asking me to install an update to windows update, I click install and this
error code comes up! I have disabled my antivirus and firewall to see if
this helps but it doesn't... Can anyone help me out please?
.



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