Re: Microsoft Windows Installer 3.1 will not install

We need some more information -

On the WU Website, select your history of updates - now click on failed update (red mark)
and see if there is an error code.
If there is an error code, write it down and post back or in the alternative, do a search
for the error code.

Also - how to view the Update log in Windows:-

Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy and
paste the error codes into this thread so someone may be able to assist you. On the other
hand, you may be able to find the error code and other suggestions by searching the
Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

You cannot install updates that you download from the Windows Update Web site on a Windows
XP-based computer
http://support.microsoft.com/?kbid=934648

--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm


"DustDevil_007" <DustDevil007@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3D56F485-9F28-48B1-BE6E-51AA077EF4D6@xxxxxxxxxxxxxxxx
| Keep trying to install updates and above installer 3.1 will not install. Auto
| update is turned on. Yesterday there were several updates not installed.
| Today, I just get the one message about the MS Win installer 3.1. The shield
| remains in the taskbar advising me that updates are ready to be installed,
| but I keep getting the same response. Any thoughts on this??
| --
| Roger A.


.

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