Re: WindowsUpdate_8024402F WindowsUpdate_dt000

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Hi CHockla,

Believe me, the update problems are not your fault, nor due to anything you
are doing (or not doing).

Every once in a while, Microsoft screws up -- either in a security fix, a
process, or a Service Pack.

Then, once the problems that users begin to have because of what Microsoft
did become apparent, widespread and publicized, the explanations for the
fiascos are put on the backs of the hapless users, who were instructed by
Microsoft to download the source of the problem in the first place.

This latest update situation is one of those fiascos.

And true to form, the users are being blamed, and forced to waste hours of
their time to make things right.

Alan

"CHockla" <CHockla@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:FB510BDD-9196-4E98-BE93-1D4832768501@xxxxxxxxxxxxxxxx
The problem is that this was a fresh install of Windows Vista Business.
The
only fire wall I have is the one that comes with the OS. I even disabled
it
and stoped the services for it and still having an issue. I only have
this
problem with Vista Business and no problems on my other computer with Vist
Ultimate. I have this problem on two computers both fresh installs of
Vista
Business.

I am not sure what they have diferent in business than in Ultimate, but I
don't have the cash to buy Ultimate for 3 computers. I was running Vista
ultimate and reloading every 30 days on the two that I just put Vista
business that I purchased.
I am not sure what the deal is with the two computers. I can tell you that
I
did not have any issues with Ultimate at all that I am having now with
Business.

"Alan" wrote:

Yes, Robin, I do understand that concept.

However, there appears to be something that has recently happened either
to
the anti-virus, firewall and anti-malware applications that users have
had
installed for a long period of time.

OR something has gone very wrong in the Windows Update process.

Given that Microsoft has released various "fixes" in the last month or so
to
the update process because of LOT of people having problems that they
never
before had, I think it's a bit disingenuous to blame the situation on the
basic incompatibility scenario.

Alan

"Robin Walker [MVP]" <rdhw@xxxxxxxxx> wrote in message
news:O9b6fC5sHHA.1672@xxxxxxxxxxxxxxxxxxxxxxx
Alan <somewhere@xxxxxxxxxx> wrote:

"Robin Walker [MVP]" <rdhw@xxxxxxxxx> wrote in message
news:ux43YozsHHA.4424@xxxxxxxxxxxxxxxxxxxxxxx

Is there any firewall or anti-virus product on this PC that could
interfere with the correct operation of Windows Update?

I see you asking the question here, and I've seen other MVPs and
posters asking similar questions in other posts. I guess I'm
wondering about the point of the question.

If a user has been using the same antivirus and/or firewall software
for the last year and has had no problem with Windows Updates until
now, are you trying to determine if suddenly the anti-virus or
firewall software has become 'rogue?' Or is it more of a feeling
that something has changed (for the worse) in the Windows Update Web
page process?

There is a fundamental incompatability between the aims of anti-virus
and
anti-spyware applications (which are intended to prevent changes to
your
operating system) and Windows Update (which is intended to change your
operating system). There are plenty of reported examples where:

- an anti-virus/anti-spyware application has caused a Windows Update to
fail, which succeeds when the anti-virus application is disabled;
- an anti-virus/anti-spyware application interferes with a Windows
Update
which appears to succeed, but leaves the operating system damaged and
unusable in some way;
- an anti-virus application causes corruption to the system's internal
databases which keep records of applied updates, rendering the system
unable to apply any further updates.

The way a user can defend themselves against these possibilities is to
ensure that any anti-virus/anti-spyware applications are disabled when
applying Windows Updates.

--
Robin Walker [MVP Networking]
rdhw@xxxxxxxxx






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