Re: WindowsUpdate_8024402F WindowsUpdate_dt000

Tech-Archive recommends: Speed Up your PC by fixing your registry

Yes, Robin, I do understand that concept.

However, there appears to be something that has recently happened either to
the anti-virus, firewall and anti-malware applications that users have had
installed for a long period of time.

OR something has gone very wrong in the Windows Update process.

Given that Microsoft has released various "fixes" in the last month or so to
the update process because of LOT of people having problems that they never
before had, I think it's a bit disingenuous to blame the situation on the
basic incompatibility scenario.

Alan

"Robin Walker [MVP]" <rdhw@xxxxxxxxx> wrote in message
news:O9b6fC5sHHA.1672@xxxxxxxxxxxxxxxxxxxxxxx
Alan <somewhere@xxxxxxxxxx> wrote:

"Robin Walker [MVP]" <rdhw@xxxxxxxxx> wrote in message
news:ux43YozsHHA.4424@xxxxxxxxxxxxxxxxxxxxxxx

Is there any firewall or anti-virus product on this PC that could
interfere with the correct operation of Windows Update?

I see you asking the question here, and I've seen other MVPs and
posters asking similar questions in other posts. I guess I'm
wondering about the point of the question.

If a user has been using the same antivirus and/or firewall software
for the last year and has had no problem with Windows Updates until
now, are you trying to determine if suddenly the anti-virus or
firewall software has become 'rogue?' Or is it more of a feeling
that something has changed (for the worse) in the Windows Update Web
page process?

There is a fundamental incompatability between the aims of anti-virus and
anti-spyware applications (which are intended to prevent changes to your
operating system) and Windows Update (which is intended to change your
operating system). There are plenty of reported examples where:

- an anti-virus/anti-spyware application has caused a Windows Update to
fail, which succeeds when the anti-virus application is disabled;
- an anti-virus/anti-spyware application interferes with a Windows Update
which appears to succeed, but leaves the operating system damaged and
unusable in some way;
- an anti-virus application causes corruption to the system's internal
databases which keep records of applied updates, rendering the system
unable to apply any further updates.

The way a user can defend themselves against these possibilities is to
ensure that any anti-virus/anti-spyware applications are disabled when
applying Windows Updates.

--
Robin Walker [MVP Networking]
rdhw@xxxxxxxxx



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