Re: KB935839 / KB933566 / KB935840 Won't Install



2007-06-18 15:04:29:059 1228 3f8 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e

Please see this KB article:

http://support.microsoft.com/kb/831429


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


S&K Staff wrote:

The above updates will not install on Win2K Pro, SP4. This is a network computer. I cannot de-map any drives or log on any differently.

Help is appreciated.

Here is the log:

2007-06-18 08:04:28:462 1228 4d4 AU AU received policy change subscription event
2007-06-18 15:04:24:752 1228 658 AU AU received install approval from client for 3 updates
2007-06-18 15:04:24:752 1228 658 AU #############
2007-06-18 15:04:24:752 1228 658 AU ## START ## AU: Install updates
2007-06-18 15:04:24:752 1228 658 AU #########
2007-06-18 15:04:24:752 1228 658 AU # Initiating manual install
2007-06-18 15:04:24:752 1228 658 AU # Approved updates = 3
2007-06-18 15:04:24:772 1228 658 AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {2080F220-98DD-427D-AE43-1A95C56D0813}]
2007-06-18 15:04:24:772 1228 3f8 Agent *************
2007-06-18 15:04:24:772 1228 3f8 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
2007-06-18 15:04:24:772 1228 3f8 Agent *********
2007-06-18 15:04:24:772 1228 3f8 Agent * Updates to install = 3
2007-06-18 15:04:24:863 1228 3f8 Agent * Title = Security Update for Windows 2000 (KB935839)
2007-06-18 15:04:24:863 1228 3f8 Agent * UpdateId = {BCDF5C17-18B0-49D1-A7AB-085BE403140B}.102
2007-06-18 15:04:24:863 1228 3f8 Agent * Bundles 1 updates:
2007-06-18 15:04:24:863 1228 3f8 Agent * {A05FC524-5006-45A9-9CEF-F2736502F015}.102
2007-06-18 15:04:24:863 1228 3f8 Agent * Title = Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB933566)
2007-06-18 15:04:24:863 1228 3f8 Agent * UpdateId = {62E0C692-E8D3-4E9B-8EDE-CC7E46C8949D}.101
2007-06-18 15:04:24:863 1228 3f8 Agent * Bundles 1 updates:
2007-06-18 15:04:24:863 1228 3f8 Agent * {ABC7565B-DE16-4DEE-AA1D-4B492AE6506D}.101
2007-06-18 15:04:24:863 1228 3f8 Agent * Title = Security Update for Windows 2000 (KB935840)
2007-06-18 15:04:24:863 1228 3f8 Agent * UpdateId = {A41A7AA1-DA66-4FBA-8D55-5F6BE65FBA44}.101
2007-06-18 15:04:24:863 1228 3f8 Agent * Bundles 1 updates:
2007-06-18 15:04:24:863 1228 3f8 Agent * {F7EACE3F-1F9D-4706-A7B4-20B8A49B1424}.101
2007-06-18 15:04:29:059 1228 3f8 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
2007-06-18 15:04:29:069 1228 3f8 Handler Attempting to create remote handler process as EMAIL\pslips in session 0
2007-06-18 15:04:29:509 1228 3f8 DnldMgr Preparing update for install, updateId = {A05FC524-5006-45A9-9CEF-F2736502F015}.102.
2007-06-18 15:04:29:549 2204 130 Misc =========== Logging initialized (build: 7.0.6000.374, tz: -0700) ===========
2007-06-18 15:04:29:549 2204 130 Misc = Process: C:\WINNT\system32\wuauclt.exe
2007-06-18 15:04:29:549 2204 130 Misc = Module: C:\WINNT\system32\wuaueng.dll
2007-06-18 15:04:29:549 2204 130 Handler :::::::::::::
2007-06-18 15:04:29:549 2204 130 Handler :: START :: Handler: Windows Patch Install
2007-06-18 15:04:29:559 2204 130 Handler :::::::::
2007-06-18 15:04:29:559 2204 130 Handler : Updates to install = 1
2007-06-18 15:04:29:569 2204 130 Handler : Installing update {A05FC524-5006-45A9-9CEF-F2736502F015}.102
2007-06-18 15:04:29:569 2204 8b4 Handler Installing with parameters=-q -z -er, sandbox=C:\WINNT\SoftwareDistribution\Download\49ae63596290f80ccb3cf14997c90755.
2007-06-18 15:04:39:584 2204 8b4 Handler Install completed with 0x80070005.
2007-06-18 15:04:39:584 2204 130 Handler FATAL: UH: 0x80070005: InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2007-06-18 15:04:39:584 1228 70c AU >>## RESUMED ## AU: Installing update [UpdateId = {BCDF5C17-18B0-49D1-A7AB-085BE403140B}]
2007-06-18 15:04:39:584 2204 130 Handler : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x80070005, disabled until reboot = No, reboot required = No
2007-06-18 15:04:39:584 2204 130 Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2007-06-18 15:04:39:584 2204 130 Handler :::::::::
2007-06-18 15:04:39:584 2204 130 Handler :: END :: Handler: Windows Patch Install
2007-06-18 15:04:39:584 1228 70c AU # WARNING: Install failed, error = 0x80070005 / 0x80070005
2007-06-18 15:04:39:584 2204 130 Handler :::::::::::::
2007-06-18 15:04:39:764 1228 3f8 DnldMgr Preparing update for install, updateId = {ABC7565B-DE16-4DEE-AA1D-4B492AE6506D}.101.
2007-06-18 15:04:39:764 2204 870 Handler :::::::::::::
2007-06-18 15:04:39:764 2204 870 Handler :: START :: Handler: Windows Patch Install
2007-06-18 15:04:39:764 2204 870 Handler :::::::::
2007-06-18 15:04:39:764 2204 870 Handler : Updates to install = 1
2007-06-18 15:04:39:764 2204 870 Handler : Installing update {ABC7565B-DE16-4DEE-AA1D-4B492AE6506D}.101
2007-06-18 15:04:39:764 2204 8b4 Handler Installing with parameters=-q -z -er, sandbox=C:\WINNT\SoftwareDistribution\Download\4bc59562684119dcc92c02995cf363d6.
2007-06-18 15:04:44:641 1228 540 Report REPORT EVENT: {3536084C-A7E4-442D-B8AF-8990850FB3C7} 2007-06-18 15:04:39:634-0700 1 182 101 {BCDF5C17-18B0-49D1-A7AB-085BE403140B} 102 80070005 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: Security Update for Windows 2000 (KB935839).
2007-06-18 15:04:47:054 2204 8b4 Handler Install completed with 0x80070005.
2007-06-18 15:04:47:054 2204 870 Handler FATAL: UH: 0x80070005: InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2007-06-18 15:04:47:054 1228 70c AU >>## RESUMED ## AU: Installing update [UpdateId = {62E0C692-E8D3-4E9B-8EDE-CC7E46C8949D}]
2007-06-18 15:04:47:054 1228 70c AU # WARNING: Install failed, error = 0x80070005 / 0x80070005
2007-06-18 15:04:47:054 2204 870 Handler : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x80070005, disabled until reboot = No, reboot required = No
2007-06-18 15:04:47:054 2204 870 Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2007-06-18 15:04:47:054 2204 870 Handler :::::::::
2007-06-18 15:04:47:054 2204 870 Handler :: END :: Handler: Windows Patch Install
2007-06-18 15:04:47:054 2204 870 Handler :::::::::::::
2007-06-18 15:04:47:085 1228 3f8 DnldMgr Preparing update for install, updateId = {F7EACE3F-1F9D-4706-A7B4-20B8A49B1424}.101.
2007-06-18 15:04:47:105 2204 130 Handler :::::::::::::
2007-06-18 15:04:47:105 2204 130 Handler :: START :: Handler: Windows Patch Install
2007-06-18 15:04:47:105 2204 130 Handler :::::::::
2007-06-18 15:04:47:105 2204 130 Handler : Updates to install = 1
2007-06-18 15:04:47:105 2204 130 Handler : Installing update {F7EACE3F-1F9D-4706-A7B4-20B8A49B1424}.101
2007-06-18 15:04:47:105 2204 8b4 Handler Installing with parameters=-q -z -er, sandbox=C:\WINNT\SoftwareDistribution\Download\06a8a9cf479fe9d3ebeefb21c6722b3b.
2007-06-18 15:04:50:680 2204 8b4 Handler Install completed with 0x80070005.
2007-06-18 15:04:50:680 2204 130 Handler FATAL: UH: 0x80070005: InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2007-06-18 15:04:50:680 1228 70c AU >>## RESUMED ## AU: Installing update [UpdateId = {A41A7AA1-DA66-4FBA-8D55-5F6BE65FBA44}]
2007-06-18 15:04:50:680 1228 70c AU # WARNING: Install failed, error = 0x80070005 / 0x80070005
2007-06-18 15:04:50:680 2204 130 Handler : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x80070005, disabled until reboot = No, reboot required = No
2007-06-18 15:04:50:680 2204 130 Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2007-06-18 15:04:50:680 2204 130 Handler :::::::::
2007-06-18 15:04:50:680 2204 130 Handler :: END :: Handler: Windows Patch Install
2007-06-18 15:04:50:680 2204 130 Handler :::::::::::::
2007-06-18 15:04:50:730 1228 3f8 Agent *********
2007-06-18 15:04:50:730 1228 3f8 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
2007-06-18 15:04:50:730 1228 3f8 Agent *************
2007-06-18 15:04:50:740 1228 70c AU Install call completed.
2007-06-18 15:04:50:740 1228 70c AU # WARNING: Install call completed, reboot required = No, error = 0x00000000
2007-06-18 15:04:50:740 1228 70c AU #########
2007-06-18 15:04:50:740 1228 70c AU ## END ## AU: Installing updates [CallId = {2080F220-98DD-427D-AE43-1A95C56D0813}]
2007-06-18 15:04:50:740 1228 70c AU #############
2007-06-18 15:04:50:740 1228 70c AU Install complete for all calls, reboot NOT needed
2007-06-18 15:04:52:072 1228 540 Report REPORT EVENT: {E4C7CD0F-4F25-4F58-AC07-9F71F222898C} 2007-06-18 15:04:47:065-0700 1 182 101 {62E0C692-E8D3-4E9B-8EDE-CC7E46C8949D} 101 80070005 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB933566).
2007-06-18 15:04:52:072 1228 540 Report REPORT EVENT: {61109DD4-0F4C-4846-A3FD-E8AA55FFA4BF} 2007-06-18 15:04:50:700-0700 1 182 101 {A41A7AA1-DA66-4FBA-8D55-5F6BE65FBA44} 101 80070005 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: Security Update for Windows 2000 (KB935840).
2007-06-18 15:04:53:073 1228 658 AU Triggering Offline detection (non-interactive)
2007-06-18 15:04:53:113 1228 4d4 AU #############
2007-06-18 15:04:53:113 1228 4d4 AU ## START ## AU: Search for updates
2007-06-18 15:04:53:113 1228 4d4 AU #########
2007-06-18 15:04:53:113 1228 4d4 AU <<## SUBMITTED ## AU: Search for updates [CallId = {502E32C5-CC16-4D69-8E03-F5274B9A110B}]
2007-06-18 15:04:53:123 1228 540 Agent *************
2007-06-18 15:04:53:123 1228 540 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2007-06-18 15:04:53:123 1228 540 Agent *********
2007-06-18 15:04:53:123 1228 540 Agent * Online = No; Ignore download priority = No
2007-06-18 15:04:53:123 1228 540 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2007-06-18 15:04:53:123 1228 540 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-06-18 15:04:53:133 1992 568 CltUI AU client got new directive = 'Shutdown', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0x00000000
2007-06-18 15:04:53:364 1228 4d4 AU AU received handle event
.