RE: Error number: 0x80245003
- From: Malc City WA <MalcCityWA@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 3 Jun 2007 18:49:01 -0700
The suggestion to temporarily disable the Norton Firewall was acted on first.
I then deleted the windows/software distribution file and went from the IE
tools menu to the "Windows Update" and it worked.
After all that the Windows update page only suggested I load IE7 - no chance
!!
Thanks for the help
M
"mudsud" wrote:
Here's what I got. All the people that contacted me after I sent this said.
it worked (and about 90% contacted me). Sam
restart and try to update after each attempt
Short fixes first -
start - run - type "CMD" and press "enter"
type "net stop wuauserv" <enter>
rename folder "wuredir" found at: C:\windows\softwaredistribution\
to: wuredir.old (or just delete it).
start - run - "net start wuauserv" <enter>
restart computer and try update.
Another Set::::
=====================================
1. Rename the Update temporary folders.
===================================
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.
Net stop WuAuServ
2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to Sdold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.
Net start WuAuServ
2. Remove the corrupted Active X control
=====================================
1. Open Interent Options
2. On the General Tab choose Settings under Temporary Internet Files
3. Then click on View Objects.
4. Right Click WuWebControl Class and choose remove
5. Right Click MuWebControl Class and choose remove
6. Delete the file c:\windows\system32\wuweb.dll
7. Delete the file c:\windows\system32\muweb.dll
The above steps will help us remove the ActiveX controls for Windows Update
and Microsoft Update. Then will download a new one to instead of the
corrupted one.
microsoft phone number 1800 9365700
ANOTHER FIX : : : :
I suggest we use Internet Explorer to access the update site to avoid
confusion on settings.
http://windowsupdate.microsoft.com/
Please check if any of the following programs are currently installed on the
computer that has the issue:
Sygate Personal Firewall
Norton Internet Security
Freedom Firewall
Zone Alarm Firewall
If they are, please temporarily turn them off and check the result on
Microsoft Windows Update Website. If you encounter problems disabling these
programs, I recommend completely uninstalling the programs from the
computer. Please be advised that before disabling the security program, it
is recomme
nded to turn on the Windows XP built-in firewall (Internet Connection
Firewall) first to secure the computer. To do this, refer to the following
steps:
1. Click Start, click on the Control Panel, double-click Networking and
Internet Connections, and then click Network Connections.
2. Right-click the connection where you would like to enable the ICF, and
then click Properties.
3. On the Advanced tab, click the box to select the option to protect my
computer or network.
This symptom indicates that the ActiveX components for Windows Update cannot
be installed properly in the computer. We can take the following steps to
get this issue resolved:
Step 1: Re-registry the related Windows Update files.
=============================
1. Click Start, Run, type: cmd and press Enter.
2. In the opened window, run the following commands:
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
Please check if you receive any error when trying to re-register these
components. If not, please try to visit the Windows Update site again.
Step 2: Remove the temporary folder of Windows Update.
===============
This behavior may occur if the temporary folder of Windows Update has been
corrupted. We can refer to the following steps to remove this folder. Please
be assured the folder will be created again when we visit the Windows Update
site again.
Please click Start, click Run, type in "cmd" (without quotations) and press
Enter. Please run the following commands in the opened window to remove the
folder.
1. Type in "net stop WuAuServ" (without quotations) and press Enter. You
will receive a message stating the Automatic Updates service was stopped
successfully.
2. Type in "RD /s %windir%\softwaredistribution" (without quotations) and
press Enter. Please press Y when you are prompted to remove the folder.
3. Type in "net start WuAuServ" (without quotations) and press Enter to
restart the Automatic Updates service.
Microsoft HelpLine phone: 18009365700
HERES ANOTHER::
On the Start/Run line enter: net stop wuauserv
Open Explorer and Delete these
folders:
..\WINDOWS\SoftwareDistribution\SelfUpdate
..\WINDOWS\SoftwareDistribution\WebSetup
..\WINDOWS\SoftwareDistribution\WuRedir
..\WINDOWS\SoftwareDistribution\AuthCabs
..\WINDOWS\SoftwareDistribution\DataStore
..\WINDOWS\SoftwareDistribution\Download
On the Start/Run line enter: net start wuauserv
Restart the computer, being sure you log in with an account that has
full Administrator privileges. Then open one instance of IE and give
the Windows Update site another try.
THE LAST ONE - GOOD LUCK.
¿
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Error message when you try to install updates by using the Windows Update
Web site: "0x80245003"
View products that this article applies to.
Article ID : 919749
Last Review : June 27, 2006
Revision : 1.0
SYMPTOMS
You cannot install updates by using the Microsoft Windows Update Web site,
and you may receive an error message that resembles the following:
Error number:0x80245003. Windows Update has encountered an error and cannot
display the requested page.
Back to the top
CAUSE
This problem occurs because the redirector identification (redirectorID)
number of the downloaded Wuredir.cab file is lower than the redirectorID
number of the Wuredir.cab file in the %windir%\SoftwareDistribution folder.
Back to the top
WORKAROUND
To work around this problem, follow these steps: 1. Click Start, click Run,
type cmd in the Open box, and then click OK.
2. At the command prompt, type net stop wuauserv, and then press ENTER.
3. Type rmdir /s %windir%\softwaredistribution\wuredir, and then press ENTER.
4. Type net start wuauserv.
5. Use the Windows Update Web site again to install updates.
Back to the top
MORE INFORMATION
The "0x80245003" error number indicates the following error string and
description: Error string Description
WU_E_REDIRECTOR_ID_SMALLER The redirectorId in the downloaded wuredir.cab is
smaller than the cached cab.
"Malc City WA" wrote:
I appreciate most of the problems relate to this number but this issue has
been around for at least 5 years. I am in in australia and the standard
instruction at "4. Type net start wuauserv" which appears to centre around
the AUS serv but this comes from the US.
I have previously contacted MS in Australia but this seems to be a bigger
ptoblem, from the posts, than they can deal with. Can Microsoft get some
people working on this.
M
- References:
- RE: Error number: 0x80245003
- From: mudsud
- RE: Error number: 0x80245003
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