Re: Unable to Access Windows Update Website

Hi TaurArian

I tried the below instructions, but i got another error message while
installing the new WU client: Install failed with the following error number:
0x80070020.

I have tried disabling my antivirus and firewall before installing the file,
but the same error message appears.

Also, how do i go about adding the /wuforce to the file? When i click
'open', the application will start installing, and i do not see an
exclamation mark after the filename. I also cannot rename the file with the /
and spacebar.

Pls advise

Thanks and Regards
Clive

"TaurArian [MS-MVP]" wrote:

Try installing the new WU client and apply the hotfix

When you use Automatic Updates to scan for updates or to apply updates to applications
that use Windows Installer, you experience issues that involve the Svchost.exe process
http://support.microsoft.com:80/kb/932494

.....Quote from Mow ....

Navigate to where WindowsUpdateAgent30-x86.exe was saved and click once on it
Click the Open button
In the Open: line, click once on WindowsUpdateAgent30-x86.exe
It should now be highlighted in blue
Click once after the last quotation mark "
Push the Space Bar on the keyboard and enter /wuforce
The entry should now look like this

"C:\<locationoffile>\WindowsUpdateAgent30-x86.exe" /wuforce

Note the space after the last quotation mark and the /

Click OK or press Enter
Then download, save, close the browser, and install KB927891
NOTE: KB927891 is NOT supported nor intended for Vista

--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
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"Clive" <Clive@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:416DA121-A41A-4920-9F0E-F21839AC705C@xxxxxxxxxxxxxxxx
| Hi, i cannot access the Windows Update website. When i first clicked on the
| website, the Internet Explorer will hang while it is checking for the latest
| version of Windows Updating Software...Then, an error message will apear,
| indicating that' Internet explorer has encountered a problem and needs to
| close. We are sorry for the inconvenience'.
|
| There is no error code displayed and the details for the error message are:
| Appname: iexplorer.exe
| Appver: 7.0.6000.16441
| Modname: wuweb.dll
| Mod Ver: 5.8.02469
| Offset: 00018003
|
| I'm using Internet Explorer 7 and Windows XP SP2.
|
| I have also tried to run Windows Update from my Firefox browser but the same
| problem occurs.
|
| I have run CCleaner and scanned my computer for viruses and other stuff but
| it still doesn't work. Pls advise.
|
| Thanks and Regards
| Clive
|
|



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