Re: windows update failed error code 80073715

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After about 6 hours in total with PC Safety and later with Vista help
center, I was told that because my laptop already has another security
update that was pre-installed just before I received my machine, I should
ignore this failure notice. They claimed my machine is safe with another
KB.... security update that seems to have been installed.

Uh-huh...

I assume you're NOT running Vista x64: Unless you're running user32.dll and win32k.sys v6.0.6000.16438, v6.0.6000.20537 or higher, the tech with whom you spoke is full of it.

Try this:

1. Create this folder: C:\Downloads

2. Download 925902 from this link only: http://www.microsoft.com/downloads/details.aspx?FamilyId=D8B0E65C-5B41-46EB-92DF-0B062CFCDEEC

3. Save the download to C:\Downloads <=this folder.

4. Copy (CTRL+C) the following line to your clipboard, exactly as you see it (including the quotation marks and space):

"C:\Downloads\Windows6.0-KB925902-x86.msu" /o

5. Start > Run > now paste (CTRL+V) the contents of your clipboard into the box > [OK]

6. Reboot.

Assuming all went well, now see if Windows Update website is still offering you 925902.
--
~PA Bear

Turkeywings wrote:
I had received automatic updates that I tried to install and it failed.
Later, upon recommendations of tech support, I went to Microsoft website,
found the KB925902 update, saved it to my desktop and tried it manually and
still it does not work.
After about 6 hours in total with PC Safety and later with Vista help
center, I was told that because my laptop already has another security
update that was pre-installed just before I received my machine, I should
ignore this failure notice. They claimed my machine is safe with another
KB.... security update that seems to have been installed.
Everytime I turn on my laptop, I get the message that a new security update
has been received and I should install it. It is the same KB925902 which
keeps on failing.

"PA Bear" wrote:

Two down, two to go.

Repost:

Does Automatic Updates or Windows Update website offer you 925902?

Are you attempting to install 925902 manually, using a file you've
downloaded?
[If you are, the error suggests that you downloaded and are attempting to
install the wrong file version for your machine. The installation file for
Vista x86 is named Windows6.0-KB925902-x86.msu.]
--
~PA Bear

Turkeywings wrote:
I am trying to install security update for windows vista KB925902
I use Vista Business 32-bit

"PA Bear" wrote:

Windows version?

What update are you attempting to install? Are you attempting to install
it manually, using a file you've downloaded?

Does Automatic Updates or Windows Update website offer you the update?

cf.
http://groups.google.com/group/microsoft.public.windows.vista.general/msg/c3e9df76d5a246f1
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Turkeywings wrote:
I keep on getting this message yet there are no explanations to the
above
error in microsoft website. Can anyone help me with that please?

.

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