Re: Automatic Updates freezing PC (svchost.exe -k netsvcs wuauclt.exe)
- From: "Jim Byrd" <jrbyrd@xxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 15 Apr 2007 21:16:54 -0700
Hi javaguru et al in thread - The following has solved the problem for a
number of folks. This is a general post for all levels of users:
How knowledgable about doing things are you? Do you know how to
start and stop services? How to run a .cmd file? If not, you'll need
access to someone who does to avoid problems. The following assumes you're
on Windows XP. If you're confident about what you're doing, then try the
following first - only if it doesn't work, then there's another level of
stuff that can be done following:
1. Stop and Disable Automatic Updates, Background Intelligent Transfer
Service and the Cryptographic Service.
2. Rename the folder %SystemRoot%\SoftwareDistribution to
%SystemRoot%\OldSoftwareDistribution
3. Open Notepad and create a file containing the following:
REGSVR32 WUAPI.DLL
REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEB.DLL
Save this file as 'Wudll.cmd' (without the quotes) to any convenient
location then exit Notepad and double click on the file you just saved. You
should get a 'Sucess' mesage for each of the .dll's listed above.
4. Now Re-enable to Automatic status and then Start each of the services
you stopped before - Automatic Updates, Background Intelligent Transfer
Service and the Cryptographic Service.
5. Now Reboot. Now Reboot Again. (Yes, twice.)
See if that solves it - give it a couple of days. If so, then you can
delete 'OldSoftwareDistribution'. I would request that you post back with
your results. _Only if the problem does re-occur_, then do the following
_exactly_:
1. Go to http://wiki.djlizard.net/Dial-a-fix and download Dial-a-fix
v0.60.0.24 (2006-10-27)
2. Unzip it to a new folder at root with any name, e.g.
c:\Dial-a-fix-v0.60.0.24
3. Double click on Dial-a-fix.exe in that folder.
4. Click on the following:
Options/tooltips (just to get an idea of what it does in each section.
:) )
Both boxes under Prep
The 'all' (top) box for Sections 2, 3 and 4 (which will automatically
be set when you check 3)
In Section 5, 'Programming cores/runtimes' and
'Explorer/IE/OE/shell/WMP' only.
Click 'Go' . (Some of the re-registrations may take what seems like a
long time for some .dll's - Don't be impatient.)
5. Reboot (if Dial-a-fix doesn't do it automatically at the end). Now
Reboot Again. (Yes, twice.)
See if that does the trick, and, again please post back with your
experience.
MS is well aware of this issue. From a private communication:
"I regret to say that I was told that this known issue requires too much
change to be implemented in a hotfix. A change will instead be implemented
in the next Automatic Updates client, which we are planning to release in Q2
this year."
--
Regards, Jim Byrd,
My Blog, Defending Your Machine,
http://defendingyourmachine2.blogspot.com/
In news:818379A2-BEBF-43CF-AFBF-7C6B8D283A7C@xxxxxxxxxxxxx,
javaguru <javaguru@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
|| I'd imagine this is something that got broken on the last update and
|| is currently affecting a lot of other people. There is nothing
|| complicated about my Dell home laptop running XP Home SP2...I barely
|| use it, 8-way servers at work are more fun to play with. Anyways,
|| I've had Automatic Updates turned on to download the updates and
|| then prompt me to install for at least 2 years, with no problems.
|| Yesterday evening (April 10 '07) my laptop decided to simply freeze
|| - after a hard boot, it froze again within about a minute.
||
|| After some considerable effort to track the offending process and
|| make sure it's not a virus, I am surprised to find that it is
|| Automatic Updates, which runs as a service under svchost.exe -k
|| netsvcs. With the updates turned on as I've had them for years, I
|| can see that service starting, and a few seconds afterwards the
|| parent svchost process starts clocking 100%, effectively hosing the
|| machine. This happens within a minute after startup.
||
|| Disabling the Automatic Updates service or simply turning automatic
|| updates off in Security Center gives me my computer back. However,
|| this is not an ideal solution - that service needs to be running to
|| update even manually, and when it's started simply by visiting
|| Microsoft's windows update site, the same issue manifests.
|| Basically, whenever the Automatic Updates service runs, it hogs all
|| the CPU and thus locks up the machine. I used Process Explorer and
|| ran through the same sequence of events 3 times to verify this
|| beyond any doubt...it's also the only thing I can use to kill the
|| offending svchost process and get control back.
||
|| Has anyone else run into this? Do you have a better solution?
|| Please post if you do. If you don't, go to Control Panel and
|| disable your Automatic Updates through the Security Center right
|| upon startup, then quickly reboot - at least you'll be able to use
|| your computer that way.
.
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