Re: Microsoft need to be held accountable!

Hi Pappy,



It seems you are forgetting how big a variety of software people can have
installed on their system, not to mention the many thousands of different
hardware configurations which are possible.



All I mean to say that if Microsoft has tot test al this possibilities than
by the time the patch is released we are as I believe at least two years
further in time, so patching is not needed anymore by than;)



Also a piece of software is made by man and as we all know by know, mankind
makes mistakes.



This does not mean that I am not sorry for the trouble you have run in, its
just my two cents ;)



I believe they really are doing the best they can at Microsoft.



All I would like them to do is make the prices for the software more
accordingly to the bugs we are getting for free along with it.



It would help however if people started to skip any driver updates from MS
and would be more careful installing any updates by not blindly doing so as
I know by excperience many users do.



Wish you good luck on resolving the problem issues.



Best regards,

Michel Denie






"Pappy" <Pappy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:57A0FF82-BDA1-40FA-AA2E-0E2CC87DFA39@xxxxxxxxxxxxxxxx
I normally do not get so upset to the point where I feel like I have to
make
such a statement, but after only a few hours of sleep in the past two
nights
fixing what Microsoft screwed up and seeing half of my wife's company's
system affected the same way by this weeks security updates, I'm going to
fuss for a moment.
I have been in this industry for 16 years. I have seen Microsoft shine
and
with some of their successes and there are times where it seems as though
their QA department went to lunch. This time their QA department was on
vacation while these releases were developed. Strange, on the page where
the
KB's are described, there are credits to the development team ... it
should
be Reprimands instead. What were they thinking by making this available
to
millions without running it through their own organization first. I can
guarantee you, had they done so, some changes would have been made and we
would not be going through this.
Yes, in a day and age where we are playing cat-and-mouse with the pukes
that
constantly waist their lives away exposing security breaches in Windows
and
other applications, it is important to get the fixes/updates out there
fast
... but not this fast! Not when it makes a system completely unbootable
to
the point where you have to go into the Recovery Console, know what your
are
doing with the list of commands to un-install the offending update. What
about those poor saps that cannot remember their Administrator password?
Yes
it happens: They pick something so simple thinking that they will never
forget. Then they find themselve typing in the names of their families,
the
names of their in-laws, even the names of their goldfish in dire hopes
that
one of them will be a hit.
How does Microsoft plan on making this up to us? I truly hope that
someone
at Microsoft who still passionately cares about quality reads this and can
come up with a way to make up for the lost productivity and sleep caused
by
this goof-up. How can they assure us that a security update will not
bring a
computer to its knees to the point where a rebuild is the final solution?
I
sure miss the days you could boot from portable media, replace the corrupt
file or make the necessary changes to the configuration with out having to
be
an MCSE!
So, the key words for you Microsoft are: "Test", "Test", and "Test". Run
these updates throughout your organization first, if you feel as though it
will be acceptable to the public, then release it. Do you hear me?
Bueller?
Bueller?
Like I said, I am not one fuss much, but when you distribute such an
offending piece of code that cripples so many systems, something needs to
be.
There, now I feel better (soft of).


.

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