Installation of Windows Server2003-KB914961-SP2-x86-ENU.exe fails

Tech-Archive recommends: Speed Up your PC by fixing your registry



I tried to install SP2 Service Pack on our 2 Windows 2003 Enterprise Servers
working as a cluster. I got error Message: Service Pack 2 Setup Error. Setup
could not verify the integrity of the file Update.inf. Make sure the
Cryptographic service is running on this computer.

I tried several hints posted here but the problem still exist.

could someone check my svcpack.log file and get me an hint how to solve the
problem:

4.125:
================================================================================
4.140: 2007/04/05 10:04:16.252 (local)
4.140: c:\30967b5d209ead99a0\i386\update\update.exe (version 6.3.4.1)
4.156: Service Pack started with following command line:
4.156: In Function GetBuildType, line 1170, RegOpenKeyEx failed with error 0x2
4.265: Return Value From OnACPower = 1
4.265: OnACPower returned value( 0x1 ) which is Equal To 0x1
4.265: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
4.281: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To
halcmpx.dll
4.281: Condition succeeded for section CustomHalUnisysBlock.Section in Line
2 of PreRequisite
4.281: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To
Unisys CMP Server ACPI HAL
4.281: First Condition in CustomHalUniSysBlock.Section2 Succeeded
4.281: Condition succeeded for section CustomHalUniSysBlock.Section2 in Line
3 of PreRequisite
4.281: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To
HALSRAAC.DLL
4.281: Condition succeeded for section CustomHalStratusBlock.Section in Line
4 of PreRequisite
4.281: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To
halce52.dll
4.281: Condition succeeded for section CustomHalMarathonBlock.Section in
Line 5 of PreRequisite
4.281: Service SpUpdSvc Not Registered in SCM 0x424
4.281: Condition succeeded for section SpUpdSvcBlock.Section in Line 6 of
PreRequisite
4.281: Start is Present
4.281: SYSTEM\CurrentControlSet\Services\MSDTC\Start is Not Equal To
Specified Value
4.281: Second Condition in MSDTC.Not.Disabled Succeeded
4.281: Condition succeeded for section MDSTC.Check.Disabled in Line 7 of
PreRequisite
4.281: C:\WINDOWS\system32\DRIVERS\elxsli2.sys is Not Present
4.281: First Condition in Emulex.Driver.Compat.Check.Section Succeeded
4.281: Condition succeeded for section Emulex.Driver.Compat.Check.Section in
Line 8 of PreRequisite
4.297: C:\WINDOWS\system32\DRIVERS\ql40xx.sys is Not Present
4.297: First Condition in Qlogic.Driver.Compat.Check.Section Succeeded
4.297: Condition succeeded for section Qlogic.Driver.Compat.Check.Section in
Line 9 of PreRequisite
4.297: HotfixRefreshRequired is Not Present
4.297: First Condition in HotfixRefresh.Registry.Check.Section Succeeded
4.297: Condition succeeded for section HotfixRefresh.Registry.Check.Section
in Line 10 of PreRequisite
8.672: InstallInfCatalogFile: Installing
c:\30967b5d209ead99a0\i386\update\SP2.cat as _000000_.cat...
8.687: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\_000000_.cat
8.812: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffbfe.
8.812: InstallInfCatalogFile: Installation failed; error=0x00000002.
8.812: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
8.812: Service Pack 2 Setup encountered an error: Setup could not verify
the integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
9.125: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem27.cat
failed: 0x2
9.125: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
9.125: DoInstallation: Failed to unregistering spuninst.exe for recovery.
9.125: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
185.562: Message displayed to the user: Setup could not verify the integrity
of the file Update.inf. Make sure the Cryptographic service is running on
this computer.
185.562: User Input: OK
185.562: Update.exe extended error code = 0xf0da
185.562: Update.exe return code was masked to 0x643 for MSI custom action
compliance.


Thx Thomas

.



Relevant Pages

  • Re: Installation of Windows Server2003-KB914961-SP2-x86-ENU.exe fails
    ... Service Pack 2 Setup Error. ... could not verify the integrity of the file Update.inf. ... of PreRequisite ...
    (microsoft.public.windowsupdate)
  • Re: Unable to install ANY updates
    ... 1.343: InstallInfCatalogFile: Installing ... 1.375: KB925486 Setup encountered an error: Setup could not verify the ... sure the Cryptographic service is running on this computer. ...
    (microsoft.public.windowsupdate)
  • Re: KB933729
    ... 7.765: KB933729 Setup encountered an error: Setup could not verify the ... Setup could not verify the integrity of the file Update.inf. ... sure the Cryptographic service is running on this computer. ... 4.188: InstallInfCatalogFile: Installation succeeded. ...
    (microsoft.public.windowsupdate)
  • Unable to install Windows Server 2003 Service Pack 2
    ... I keep getting the "Setup could not verify the integrity of the file ... The Cryptographic service is installed and running and I've tried deleting ... of PreRequisite ...
    (microsoft.public.windowsupdate)
  • Re: Integrity error installing XP Service Pack 1
    ... Make sure the Cryptographic service is ... "Setup Could Not Verify the Integrity of the File" Error Message ...
    (microsoft.public.windowsxp.security_admin)