Re: Tuesday 3rd April update won't work
- From: "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx>
- Date: Wed, 04 Apr 2007 11:11:02 -0700
Download KB925902 from here:
http://www.microsoft.com/downloads/details.aspx?familyid=F82EA184-945F-4B78-9463-10AC20A75020&displaylang=en
Save it, do NOT run it from 'it's present location'.
Close the browser and any other open programs.
Now run WindowsXP-KB925902-x86-ENU.exe and when it's done the system should prompt for a restart.
For the Catalog Database event, is 1836 the Event ID ?
FWIW, and this is only an educated guess, the contents of
WINDOWS\SoftwareDistribution are either corrupted or unable to be clear out.
Which AV/security suite software is installed ? Suggest whichever product that is installed be configured NOT to scan the SoftwareDistribution folder. As of yet, there has been no malware that has used that folder to infect a system.
To clear the 'clogged' folders in WINDOWS\SoftwareDistribution you'll need to stop the Automatic Updates service using the Services console
Start > Run > type in
services.msc
Click OK
Click the 'Stop the service' link in the left frame
Leave the Services console open
Navigate to
WINDOWS\SoftwareDistribution\DataStore and delete DataStore.edb
[if the logs in the Logs folder have suffered corruption, then you *may* need to delete those, too. Delete them all if any have grown larger than 128 KB]
Open the WINDOWS\SoftwareDistribution\Download folder and delete all contents
Same for the EventCache folder
Close the window
Go back to Automatic Updates in the Services console and restart the service
That *should* allow the system to obtain updates now.
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
XPclump wrote:
Using "Windows Update" from my IE7 browser under XPpro, after a few moments checking for updates, I get this message;.
"The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. "
-the few options provided don't help.
Looking in eventlog I see entries like these;
Catalog Database (1836) The version store for this instance (0) has reached its maximum size of 16Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back. Possible long-running transaction: SessionId: 0x02E103C0 Session-context: 0x00000000 Session-context ThreadId: 0x00000194
wuaueng.dll (3596) SUS20ClientDataStore: The version store for this instance (0) has reached its maximum size of 8Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back. Possible long-running transaction: SessionId: 0x022603C0 Session-context: 0x00000000 Session-context ThreadId: 0x00000648
Any idea what these are, and how I can clear them? The event-log help site has no entries on these topics..
TIA
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