RE: Windows 2003 Server SP2 - Windows Update fails after install

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance



"Andrew Morison" wrote:

Hi all,

I look after a number of servers for customers and started doing some trials
of the Windows 2003 SP2 update. Luckily I had some new Servers which needed
fresh installs to start with, one x86 and one x64, both identical HP ML370
G5's..

After the fresh installation, I installed Windows 2003 SP2 onto both. No
issues, both completed successfully. I didn't enter into the windows update
page prior to installation

I then went to the windows update page. Selected the new windows update and
select custom.

After a 20 seconds or so, I get the following error back: 0x80070002

At the bottem of this email is the logs from one of the windowsupdate.log
file:

This is replicated on both Servers, as well as one of my production X64
Servers.. It seems to be too much of a coincidence.. The production Server
has never had a problem with Windows Update prior to SP2 being installed.

Look forward to your comments..

-->

2007-03-18 11:44:09 896 16b0 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +1100) ===========
2007-03-18 11:44:09 896 16b0 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2007-03-18 11:44:09 896 16b0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2007-03-18 11:44:09 896 16b0 Service *************
2007-03-18 11:44:09 896 16b0 Service ** START ** Service: Service startup
2007-03-18 11:44:09 896 16b0 Service *********
2007-03-18 11:44:09 896 16b0 Agent * WU client version 5.8.0.2469
2007-03-18 11:44:09 896 16b0 Agent * SusClientId =
'f44e0603-7a5d-41a2-b8bb-1443eba1a9b0'
2007-03-18 11:44:09 896 16b0 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2007-03-18 11:44:09 896 16b0 Agent * Access type: No proxy
2007-03-18 11:44:09 896 16b0 Agent * Network state: Connected
2007-03-18 11:44:47 896 efc Agent *********** Agent: Initializing Windows
Update Agent ***********
2007-03-18 11:44:47 896 efc Agent *********** Agent: Initializing global
settings cache ***********
2007-03-18 11:44:47 896 efc Agent * WSUS server: <NULL>
2007-03-18 11:44:47 896 efc Agent * WSUS status server: <NULL>
2007-03-18 11:44:47 896 efc Agent * Target group: (Unassigned Computers)
2007-03-18 11:44:47 896 efc Agent * Windows Update access disabled: No
2007-03-18 11:44:50 896 efc DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2007-03-18 11:44:51 896 efc DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-03-18 11:44:51 896 efc DnldMgr Download manager restoring 0 downloads
2007-03-18 11:44:54 896 16b0 AU ########### AU: Initializing Automatic
Updates ###########
2007-03-18 11:44:54 896 16b0 AU # Approval type: Scheduled (User
preference)
2007-03-18 11:44:54 896 16b0 AU # Scheduled install day/time: Sunday at
3:00
2007-03-18 11:44:54 896 16b0 AU # Auto-install minor updates: Yes (User
preference)
2007-03-18 11:44:58 2428 1fc Misc =========== Logging initialized (build:
5.8.0.2469, tz: +1100) ===========
2007-03-18 11:44:58 2428 1fc Misc = Process: C:\Program Files
(x86)\Internet Explorer\IEXPLORE.EXE
2007-03-18 11:44:58 2428 1fc Misc = Module: C:\WINDOWS\SysWOW64\wuweb.dll
2007-03-18 11:44:58 2428 1fc Setup *********** Setup: Checking whether
self-update is required ***********
2007-03-18 11:44:58 2428 1fc Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\SysWow64\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\SysWow64\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\SysWow64\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\SysWow64\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup Update NOT required for
C:\WINDOWS\SysWow64\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-18 11:44:58 2428 1fc Setup * IsUpdateRequired = No
2007-03-18 11:45:03 2428 1fc Misc =========== Logging initialized (build:
5.8.0.2469, tz: +1100) ===========
2007-03-18 11:45:03 2428 1fc Misc = Process: C:\Program Files
(x86)\Internet Explorer\IEXPLORE.EXE
2007-03-18 11:45:03 2428 1fc Misc = Module: C:\WINDOWS\SysWow64\wuapi.dll
2007-03-18 11:45:03 2428 1fc COMAPI -------------
2007-03-18 11:45:03 2428 1fc COMAPI -- START -- COMAPI: Search [ClientId =
WindowsUpdate]
2007-03-18 11:45:03 2428 1fc COMAPI ---------
2007-03-18 11:45:03 2428 1fc COMAPI - Online = Yes; Ignore download
priority = No
2007-03-18 11:45:03 2428 1fc COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2007-03-18 11:45:03 2428 1fc COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-03-18 11:45:03 2428 1fc COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-03-18 11:45:03 896 7e8 Agent *************
2007-03-18 11:45:03 896 7e8 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2007-03-18 11:45:03 896 7e8 Agent *********
2007-03-18 11:45:03 896 7e8 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2007-03-18 11:45:03 896 7e8 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2007-03-18 11:45:05 896 7e8 EEHndlr WARNING: Failed to populate
ServiceStartup entries in Cache: error 0x80070002

2007-03-18 11:45:05 896 7e8 EEHndlr WARNING: Failed to populate
ServiceStartup entries in Cache: error 0x80070002

2007-03-18 11:46:06 896 7e8 Misc WARNING: Send failed with hr = 80072ee2.
2007-03-18 11:46:06 896 7e8 Misc WARNING: SendRequest failed with hr =
80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2007-03-18 11:46:06 896 7e8 PT + Last proxy send request failed with hr =
0x80072EE2, HTTP status code = 0
2007-03-18 11:46:06 896 7e8 PT + Caller provided credentials = No
2007-03-18 11:46:06 896 7e8 PT + Impersonate flags = 0
2007-03-18 11:46:06 896 7e8 PT + Possible authorization schemes used =
2007-03-18 11:46:06 896 7e8 PT WARNING: SyncUpdates failure, error =
0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
2007-03-18 11:46:06 896 7e8 PT WARNING: Sync of Updates: 0x80072ee2
2007-03-18 11:46:06 896 7e8 Agent * WARNING: Failed to synchronize, error
= 0x80072EE2
2007-03-18 11:46:06 896 7e8 Report *********** Report: Initializing static
reporting data ***********
2007-03-18 11:46:06 896 7e8 Report * OS Version = 5.2.3790.2.0.131346
2007-03-18 11:46:06 896 7e8 Report * Computer Brand = HP
2007-03-18 11:46:06 896 7e8 Report * Computer Model = ProLiant ML350 G5
2007-03-18 11:46:06 896 7e8 Report * Bios Revision = D21
2007-03-18 11:46:06 896 7e8 Report * Bios Name = Default System BIOS
2007-03-18 11:46:06 896 7e8 Report * Bios Release Date =
2006-12-26T00:00:00
2007-03-18 11:46:06 896 7e8 Report * Locale ID = 3081
2007-03-18 11:46:06 896 7e8 Agent * WARNING: Exit code = 0x80072EE2
2007-03-18 11:46:06 896 7e8 Agent *********
2007-03-18 11:46:06 896 7e8 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2007-03-18 11:46:06 896 7e8 Agent *************
2007-03-18 11:46:06 896 7e8 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2007-03-18 11:46:06 2428 15f0 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-03-18 11:46:06 2428 15f0 COMAPI - Updates found = 0
2007-03-18 11:46:06 2428 15f0 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80072EE2
2007-03-18 11:46:06 2428 15f0 COMAPI ---------
2007-03-18 11:46:06 2428 15f0 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2007-03-18 11:46:06 2428 15f0 COMAPI -------------
2007-03-18 11:46:06 2428 1fc COMAPI WARNING: Operation failed due to earlier
error, hr=80072EE2
2007-03-18 11:46:06 2428 1fc COMAPI FATAL: Unable to complete asynchronous
search. (hr=80072EE2)
2007-03-18 11:46:11 896 7e8 Report REPORT EVENT:
{D5E82CA3-59D2-469C-A4AB-7C2331F561A0} 2007-03-18
11:46:06+1100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072ee2 WindowsUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2




.

Relevant Pages

  • Re: Microsoft Fax Services
    ... Many users who have updated an older version of Windows XP to SP2 before ... installation routine states it cannot find the necessary files). ... [MVP-Outlook] ... Some, now cured, problems were definitely pre SP2. ...
    (microsoft.public.windowsxp.print_fax)
  • Re: SP2 Really Necessary??
    ... "No offense but 450 pages of 20 error question on each" ... Nothing can guarantee a successful installation of SP-2, ... get rid of SP2. ... >> for Windows XP and updates about 5 million lines of code, ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: The TCP... settings block my port scanners(kazaa,warez,etc)
    ... Microsoft offers free tech support for virus ... ICF / Windows firewall installed by XP SP2... ... i thought that the installation was ...
    (microsoft.public.security)
  • Re: no boot !!!! xp sp2 auto update install
    ... Windows XP SP1 up and working working and having the latest drivers are not ... SP2 - whether or not you are doing one computer or thousands. ... installation finished ok, or so it said... ... the mode is on to pleasuse the rebooting gods ...
    (microsoft.public.windowsxp.setup_deployment)
  • Re: Microsoft Fax Services
    ... Thanks to Russ Valentine for suggesting to look into Control Panel> Admin ... installation routine states it cannot find the necessary files). ... Printer Driver Microsoft Shared Fax Driver for Windows NT x86 ... Some, now cured, problems were definitely pre SP2. ...
    (microsoft.public.windowsxp.print_fax)