RE: Error installing (KB 921896)



I recently successfully upgraded to Win Vista from Win XP. I have an HP
Media Center computer. I am having my first big Vista probelm. Win Vista
Update notified me that KB 921896 needed to be downloaded and installed. It
appears to download and start to install. Sudddenly it stops and I get an
error code 2B22 or 2B26. I spent 3 hours with MS Online Tech Chat India.
There was no explanation of the error codes. The tech remotely installed KB
921896 from the MS download page. I rebooted and still couldn't download the
Win Vista Update item. I was told that MS SLQ Server 2005 is incompatible
with Vista. What am I supposed to do? I cannot use Outlook Business
Contacts 2007. I think the MS Accounting 2007 needs SQL too. My Hotfix data
is below. Thanks!

03/09/2007 13:01:32.179
================================================================================
03/09/2007 13:01:32.500 Hotfix package launched
03/09/2007 13:01:32.653 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
03/09/2007 13:01:32.801 Registry: Read registry key value "CommonFilesDir",
string value = C:\Program Files\Common Files
03/09/2007 13:01:33.112 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
03/09/2007 13:01:33.223 Registry: Read registry key value "ProgramFilesDir",
string value = C:\Program Files
03/09/2007 13:01:33.437 Local Computer:
03/09/2007 13:01:33.603 Target Details: BERACAH
03/09/2007 13:01:33.695 commonfilesdir = C:\Program Files\Common Files
03/09/2007 13:01:33.797 lcidsupportdir =
c:\f57077e52af25db0c961b976dbba\1033
03/09/2007 13:01:33.946 programfilesdir = C:\Program Files
03/09/2007 13:01:34.104 programfilesdir_wow = C:\Program Files
03/09/2007 13:01:34.283 supportdir = c:\f57077e52af25db0c961b976dbba
03/09/2007 13:01:34.480 supportdirlocal = c:\f57077e52af25db0c961b976dbba
03/09/2007 13:01:34.561 windir = C:\Windows
03/09/2007 13:01:34.685 winsysdir = C:\Windows\system32
03/09/2007 13:01:34.754 winsysdir_wow = C:\Windows\SysWOW64
03/09/2007 13:01:34.849
03/09/2007 13:01:34.963 Enumerating applicable products for this patch
03/09/2007 13:01:35.018 Found SQL 2005 Express product definition
03/09/2007 13:01:37.428 Enumeration: Determining QFE level for product
instance MSSMLBIZ
03/09/2007 13:01:37.469 Enumeration: Associated hotfix build information not
found for the following file: C:\Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
03/09/2007 13:01:37.516 Enumeration: Found following QFE level for product
instance MSSMLBIZ: 2047
03/09/2007 13:01:37.549 Enumeration: Determining GDR branching Hotfix for
product instance MSSMLBIZ
03/09/2007 13:01:37.586 Enumeration: Associated hotfix build information not
found for the following file: C:\Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
03/09/2007 13:01:37.684 Enumeration: No GDR branch Hotfix found for product
instance MSSMLBIZ
03/09/2007 13:01:37.718 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
03/09/2007 13:01:37.750 Registry: Read registry key value "CommonFilesDir",
string value = C:\Program Files\Common Files
03/09/2007 13:01:37.786 Registry: Opened registry key
"SOFTWARE\Microsoft\Windows\CurrentVersion"
03/09/2007 13:01:37.851 Registry: Read registry key value "ProgramFilesDir",
string value = C:\Program Files
03/09/2007 13:01:37.894 Product discovery completed during the install
process for MSSMLBIZ
03/09/2007 13:01:37.967 SP Level check completed during the install process
for MSSMLBIZ
03/09/2007 13:01:38.009 Product language check completed during the install
process for MSSMLBIZ
03/09/2007 13:01:38.042 Product version check completed during the install
process for MSSMLBIZ
03/09/2007 13:01:38.076 Command-line instance name check completed during
the install process
03/09/2007 13:01:38.118 SKU check completed during the install process for
MSSMLBIZ
03/09/2007 13:01:38.151 Baseline build check completed during the
installation process for MSSMLBIZ
03/09/2007 13:01:38.184 Baseline build check completed during the install
process
03/09/2007 13:01:38.220 Product Enumeration Results:
03/09/2007 13:01:38.269 INF File Name:
c:\f57077e52af25db0c961b976dbba\HotFixExpress.inf
03/09/2007 13:01:38.335 baselinebuild = 1399
03/09/2007 13:01:38.386 build = 3042
03/09/2007 13:01:38.419 description = Express Database Services
03/09/2007 13:01:38.453 details = Service Pack for the SQL Server database
engine, and the tools for managing relational and XML data, Replication, and
Full-Text Search.
03/09/2007 13:01:38.487 installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL
Server\90\Setup Bootstrap\LOG\Hotfix
03/09/2007 13:01:38.520 kbarticle = KB921896
03/09/2007 13:01:38.595 kbarticlehyperlink =
http://support.microsoft.com/?kbid=921896
03/09/2007 13:01:38.628 lcid = 1033
03/09/2007 13:01:38.703 legalproductname = SQL Server Express Database
Services 2005
03/09/2007 13:01:38.737 machinetype = x86
03/09/2007 13:01:38.779 package = HotFixExpress
03/09/2007 13:01:38.812 packagetype = SP
03/09/2007 13:01:38.854 productname = SQL9Express
03/09/2007 13:01:38.887 relatedlinks =
<LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
03/09/2007 13:01:38.920 servicepackname = Microsoft SQL Server 2005
Service Pack 2 Setup
03/09/2007 13:01:38.971 sku = EXPRESS
03/09/2007 13:01:39.004 splevel = 2
03/09/2007 13:01:39.037 sqlutility = sqlcmd.exe
03/09/2007 13:01:39.071 supportdir = c:\f57077e52af25db0c961b976dbba
03/09/2007 13:01:39.104 validateauthentication = true
03/09/2007 13:01:39.149 version = 9
03/09/2007 13:01:39.213
03/09/2007 13:01:39.255 File Group Details: EXE
03/09/2007 13:01:39.288 parameters = INSTANCENAME=<NAME>
03/09/2007 13:01:39.331 sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
03/09/2007 13:01:39.406 File Details: SQLEXPR.EXE
03/09/2007 13:01:39.439
03/09/2007 13:01:39.472 Instance Details: MSSMLBIZ
03/09/2007 13:01:39.505 associatedhotfixbuild = 0
03/09/2007 13:01:39.538 clustername =
03/09/2007 13:01:39.573 features =
SQL_Data_Files,SQL_Engine,SQL_SharedTools
03/09/2007 13:01:39.606 fullversion = 2005.090.2047.00
03/09/2007 13:01:39.648 hiveregpath = Software\Microsoft\Microsoft SQL
Server\MSSQL.1
03/09/2007 13:01:39.681 id = MSSQL.1
03/09/2007 13:01:39.715 installsqldatadir = C:\Program Files\Microsoft
SQL Server\MSSQL.1\MSSQL
03/09/2007 13:01:39.765 installsqldir = C:\Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL
03/09/2007 13:01:39.799 lcid = 1033
03/09/2007 13:01:39.882 name = MSSMLBIZ
03/09/2007 13:01:39.966 productcode =
{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
03/09/2007 13:01:40.008 qfelevel = 2047
03/09/2007 13:01:40.041 servicename = MSSQL$MSSMLBIZ
03/09/2007 13:01:40.075 sku = EXPRESS
03/09/2007 13:01:40.125 sp = 1
03/09/2007 13:01:40.158 type = SQL Server Standalone Product
03/09/2007 13:01:40.192 vermajbld = 2047
03/09/2007 13:01:40.226 version = 9
03/09/2007 13:01:40.259
03/09/2007 13:01:40.305 Authenticating user using Windows Authentication
03/09/2007 13:01:40.344 SQL Service MSSQL$MSSMLBIZ was not previously
running, started for authentication
03/09/2007 13:01:40.393 Starting service: MSSQL$MSSMLBIZ
03/09/2007 13:01:47.684 Started service: MSSQL$MSSMLBIZ
03/09/2007 13:01:57.353 User authentication failed
03/09/2007 13:01:57.440 HResult 0x2, Level 16, State 1
03/09/2007 13:01:57.509 Named Pipes Provider: Could not open a connection
to SQL Server [2].
03/09/2007 13:01:57.559 Sqlcmd: Error: Microsoft SQL Native Client : An
error has occurred while establishing a connection to the server. When
connecting to SQL Server 2005, this failure may be caused by the fact that
under the default settings SQL Server does not allow remote connections..
03/09/2007 13:01:57.593 Sqlcmd: Error: Microsoft SQL Native Client : Login
timeout expired.
03/09/2007 13:01:57.643 Stopping service: MSSQL$MSSMLBIZ
03/09/2007 13:01:57.772 Stopped service: MSSQL$MSSMLBIZ
03/09/2007 13:01:57.833 The following exception occurred: User
authentication failed. Please check to see if the password provided is
correct or check to see if the SQL Server Instance is set to Mixed
Authentication Date: 03/09/2007 13:01:57.833 File:
\depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\control.cpp Line:
2509
03/09/2007 13:01:57.892 The patch installation could not proceed due to
unexpected errors
03/09/2007 13:02:03.828 Watson: Param1 = Unknown
03/09/2007 13:02:03.974 Watson: Param2 = 0x2b26
03/09/2007 13:02:04.602 Watson: Param3 = Unknown
03/09/2007 13:02:04.718 Watson: Param4 = Unknown
03/09/2007 13:02:04.789 Watson: Param5 = control.cpp@2509
03/09/2007 13:02:04.855 Watson: Param6 = Unknown
03/09/2007 13:02:04.972 Watson: Param7 = SQL9Express
03/09/2007 13:02:05.139 Watson: Param8 = @
03/09/2007 13:02:05.264 Watson: Param9 = x86
03/09/2007 13:02:05.773 Watson: Param10 = 3042


"Alan" wrote:

Running into similiar problem. Running ACT 2007 for Workgroups. My
Summary.txt file states:

Time: 03/09/2007 13:08:09.031
KB Number: KB921896
Machine: ALAN_DESKTOP
OS Version: Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
/quiet
/allinstances
Cluster Installation: No

**********************************************************************************
Prerequisites Check & Status
SQLSupport: Passed

**********************************************************************************
Products Detected Language Level Patch Level
Platform Edition
Express Database Services (ACT7) ENU SP1 2005.090.2170.00
x86 EXPRESS
Express Database Services (SQLEXPRESS) ENU SP1 2005.090.2047.00
x86 EXPRESS
Express Database Services (SQLExpress) ENU SP1
x86 EXPRESS

**********************************************************************************
Products Disqualified & Reason
Product Reason
Express Database Services (ACT7) User authentication failed.
Please check to see if the password provided is correct or check to see if
the SQL Server Instance is set to Mixed Authentication

**********************************************************************************
Processes Locking Files
Process Name Feature Type User Name
PID

**********************************************************************************
Product Installation Status
Product : Express Database Services (ACT7)
Product Version (Previous): 2170
Product Version (Final) :
Status : Not Applied
Log File :
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
Error Number : 11046
Error Description : User authentication failed. Please check to see
if the password provided is correct or check to see if the SQL Server
Instance is set to Mixed Authentication
----------------------------------------------------------------------------------
Product : Express Database Services (SQLEXPRESS)
Product Version (Previous): 2047
Product Version (Final) :
Status : Not Applied
Log File :
SQL Express Features :
SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_SharedTools
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Express Database Services (SQLExpress)
Product Version (Previous):
Product Version (Final) :
Status : Not Applied
Log File :
SQL Express Features : Client_Components,Connectivity,SDK
Error Number : 0
Error Description :
----------------------------------------------------------------------------------

**********************************************************************************
Summary
User authentication failed. Please check to see if the password
provided is correct or check to see if the SQL Server Instance is set to
Mixed Authentication
Exit Code Returned: 11046




"Techjunkie" wrote:

Here's the installation summary.txt file:

Time: 03/07/2007 22:59:51.390
KB Number: KB921896
Machine: PARENTSWORLD
OS Version: Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
/quiet
/allinstances
Cluster Installation: No

**********************************************************************************
Prerequisites Check & Status
SQLSupport: Passed

**********************************************************************************
Products Detected Language Level Patch Level
Platform Edition
Express Database Services (ACT7) ENU SP1 2005.090.2170.00
x86 EXPRESS
Express Database Services (SQLExpress) ENU SP1
x86 EXPRESS

**********************************************************************************
Products Disqualified & Reason
Product Reason
Express Database Services (ACT7) User authentication failed.
Please check to see if the password provided is correct or check to see if
the SQL Server Instance is set to Mixed Authentication

**********************************************************************************
Processes Locking Files
Process Name Feature Type User Name
PID

**********************************************************************************
Product Installation Status
Product : Express Database Services (ACT7)
Product Version (Previous): 2170
Product Version (Final) :
Status : Not Applied
Log File :
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
Error Number : 11046
Error Description : User authentication failed. Please check to see
if the password provided is correct or check to see if the SQL Server
Instance is set to Mixed Authentication
----------------------------------------------------------------------------------
Product : Express Database Services (SQLExpress)
Product Version (Previous):
Product Version (Final) :
Status : Not Applied
Log File :
SQL Express Features : Client_Components,Connectivity
Error Number : 0
Error Description :
----------------------------------------------------------------------------------

**********************************************************************************
Summary
User authentication failed. Please check to see if the password
provided is correct or check to see if the SQL Server Instance is set to
Mixed Authentication
Exit Code Returned: 11046





.



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