RE: Error installing (KB 921896)

Hi Peter,
I am also having a similiar problem. Running ACT 2007 for Workgroups with 3
users. Here is the Summary Log file. Thanks for your help. Alan

Time: 03/09/2007 13:08:09.031
KB Number: KB921896
Machine: ALAN_DESKTOP
OS Version: Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
/quiet
/allinstances
Cluster Installation: No

**********************************************************************************
Prerequisites Check & Status
SQLSupport: Passed

**********************************************************************************
Products Detected Language Level Patch Level
Platform Edition
Express Database Services (ACT7) ENU SP1 2005.090.2170.00
x86 EXPRESS
Express Database Services (SQLEXPRESS) ENU SP1 2005.090.2047.00
x86 EXPRESS
Express Database Services (SQLExpress) ENU SP1
x86 EXPRESS

**********************************************************************************
Products Disqualified & Reason
Product Reason
Express Database Services (ACT7) User authentication failed.
Please check to see if the password provided is correct or check to see if
the SQL Server Instance is set to Mixed Authentication

**********************************************************************************
Processes Locking Files
Process Name Feature Type User Name
PID

**********************************************************************************
Product Installation Status
Product : Express Database Services (ACT7)
Product Version (Previous): 2170
Product Version (Final) :
Status : Not Applied
Log File :
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
Error Number : 11046
Error Description : User authentication failed. Please check to see
if the password provided is correct or check to see if the SQL Server
Instance is set to Mixed Authentication
----------------------------------------------------------------------------------
Product : Express Database Services (SQLEXPRESS)
Product Version (Previous): 2047
Product Version (Final) :
Status : Not Applied
Log File :
SQL Express Features :
SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_SharedTools
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Express Database Services (SQLExpress)
Product Version (Previous):
Product Version (Final) :
Status : Not Applied
Log File :
SQL Express Features : Client_Components,Connectivity,SDK
Error Number : 0
Error Description :
----------------------------------------------------------------------------------

**********************************************************************************
Summary
User authentication failed. Please check to see if the password
provided is correct or check to see if the SQL Server Instance is set to
Mixed Authentication
Exit Code Returned: 11046







"Techjunkie" wrote:

Here's the installation summary.txt file:

Time: 03/07/2007 22:59:51.390
KB Number: KB921896
Machine: PARENTSWORLD
OS Version: Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
/quiet
/allinstances
Cluster Installation: No

**********************************************************************************
Prerequisites Check & Status
SQLSupport: Passed

**********************************************************************************
Products Detected Language Level Patch Level
Platform Edition
Express Database Services (ACT7) ENU SP1 2005.090.2170.00
x86 EXPRESS
Express Database Services (SQLExpress) ENU SP1
x86 EXPRESS

**********************************************************************************
Products Disqualified & Reason
Product Reason
Express Database Services (ACT7) User authentication failed.
Please check to see if the password provided is correct or check to see if
the SQL Server Instance is set to Mixed Authentication

**********************************************************************************
Processes Locking Files
Process Name Feature Type User Name
PID

**********************************************************************************
Product Installation Status
Product : Express Database Services (ACT7)
Product Version (Previous): 2170
Product Version (Final) :
Status : Not Applied
Log File :
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
Error Number : 11046
Error Description : User authentication failed. Please check to see
if the password provided is correct or check to see if the SQL Server
Instance is set to Mixed Authentication
----------------------------------------------------------------------------------
Product : Express Database Services (SQLExpress)
Product Version (Previous):
Product Version (Final) :
Status : Not Applied
Log File :
SQL Express Features : Client_Components,Connectivity
Error Number : 0
Error Description :
----------------------------------------------------------------------------------

**********************************************************************************
Summary
User authentication failed. Please check to see if the password
provided is correct or check to see if the SQL Server Instance is set to
Mixed Authentication
Exit Code Returned: 11046





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