Re: Failed downloads

Tech-Archive recommends: Fix windows errors by optimizing your registry

Well I tried the fix in article http://support.microsoft.com/kb/910341 and
no luck. i get the same message although it does seem to take longer to fail
than before. The Fixe asks to change the registry
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\SensLogn" and I did find that the SensLogn
was in the Notify_Disable key as well. Here is the last few line from the
log. Any oher ideas?

2007-03-08 21:22:36 2096 f2c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2007-03-08 21:22:36 2096 f2c Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2007-03-08 21:22:36 2096 f2c Misc = Module: C:\WINDOWS\system32\wuweb.dll
2007-03-08 21:22:36 2096 f2c Setup *********** Setup: Checking whether
self-update is required ***********
2007-03-08 21:22:36 2096 f2c Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2007-03-08 21:22:36 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-03-08 21:22:37 2096 f2c Setup * IsUpdateRequired = No
2007-03-08 21:22:41 2096 f2c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2007-03-08 21:22:41 2096 f2c Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2007-03-08 21:22:41 2096 f2c Misc = Module: C:\WINDOWS\system32\wuapi.dll
2007-03-08 21:22:41 2096 f2c COMAPI -------------
2007-03-08 21:22:41 2096 f2c COMAPI -- START -- COMAPI: Search [ClientId =
WindowsUpdate]
2007-03-08 21:22:41 2096 f2c COMAPI ---------
2007-03-08 21:22:41 2096 f2c COMAPI - Online = Yes; Ignore download
priority = No
2007-03-08 21:22:41 2096 f2c COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2007-03-08 21:22:41 2096 f2c COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-03-08 21:22:41 2096 f2c COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-03-08 21:22:41 1336 67c Agent *************
2007-03-08 21:22:41 1336 67c Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2007-03-08 21:22:41 1336 67c Agent *********
2007-03-08 21:22:43 1336 67c Misc WARNING: Failed to find token for SID
S-1-5-21-1002108111-3669156233-1465752108-1005 with hr = 80240018.
2007-03-08 21:22:44 1336 67c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2007-03-08 21:22:44 1336 67c PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2007-03-08 21:22:56 1336 67c Misc WARNING: Failed to find token for SID
S-1-5-21-1002108111-3669156233-1465752108-1005 with hr = 80240018.
2007-03-08 21:23:00 1336 67c Misc WARNING: Failed to find token for SID
S-1-5-21-1002108111-3669156233-1465752108-1005 with hr = 80240018.
2007-03-08 21:23:04 1336 67c Misc WARNING: Failed to find token for SID
S-1-5-21-1002108111-3669156233-1465752108-1005 with hr = 80240018.
2007-03-08 21:23:04 1336 67c PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2007-03-08 21:23:04 1336 67c PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2007-03-08 21:23:04 1336 67c Misc WARNING: Failed to find token for SID
S-1-5-21-1002108111-3669156233-1465752108-1005 with hr = 80240018.
2007-03-08 21:23:05 1336 67c Agent * Found 0 updates and 12 categories in
search
2007-03-08 21:23:05 1336 67c Agent *********
2007-03-08 21:23:05 1336 67c Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2007-03-08 21:23:05 1336 67c Agent *************
2007-03-08 21:23:05 2096 f64 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-03-08 21:23:05 2096 f64 COMAPI - Updates found = 0
2007-03-08 21:23:05 2096 f64 COMAPI ---------
2007-03-08 21:23:05 2096 f64 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2007-03-08 21:23:05 2096 f64 COMAPI -------------
2007-03-08 21:23:05 2096 f2c COMAPI -------------
2007-03-08 21:23:05 2096 f2c COMAPI -- START -- COMAPI: Search [ClientId =
WindowsUpdate]
2007-03-08 21:23:05 2096 f2c COMAPI ---------
2007-03-08 21:23:05 2096 f2c COMAPI - Online = No; Ignore download
priority = No
2007-03-08 21:23:05 2096 f2c COMAPI - Criteria = "IsInstalled = 0 and
IsHidden = 0"
2007-03-08 21:23:05 2096 f2c COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-03-08 21:23:05 2096 f2c COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-03-08 21:23:05 1336 67c Agent *************
2007-03-08 21:23:05 1336 67c Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2007-03-08 21:23:05 1336 67c Agent *********
2007-03-08 21:23:15 1336 67c Agent * Added update
{071A1C74-017B-4F09-A650-998B0B28D3C2}.102 to search result
2007-03-08 21:23:15 1336 67c Agent * Added update
{6384F8AC-4973-4ED9-BC7F-4644507FB001}.100 to search result
2007-03-08 21:23:15 1336 67c Agent * Added update
{8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102 to search result
2007-03-08 21:23:15 1336 67c Agent * Added update
{CD3ECAF1-D587-4F24-9B3A-A89F56819036}.100 to search result
2007-03-08 21:23:15 1336 67c Agent * Added update
{28941B32-98AD-4E95-A2ED-F2DE56817F9E}.103 to search result
2007-03-08 21:23:15 1336 67c Agent * Added update
{5C69B2BB-A1B8-4097-A19C-3EB4AF5D2577}.104 to search result
2007-03-08 21:23:15 1336 67c Agent * Added update
{924F9F95-43C8-94CC-7736-BD0A4E409186}.100 to search result
2007-03-08 21:23:15 1336 67c Agent * Added update
{F95A588C-1CA7-4062-9AC8-7F2E80D81FAA}.103 to search result
2007-03-08 21:23:15 1336 67c Agent * Found 8 updates and 12 categories in
search
2007-03-08 21:23:15 1336 67c Agent *********
2007-03-08 21:23:15 1336 67c Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2007-03-08 21:23:15 1336 67c Agent *************
2007-03-08 21:23:15 1336 67c Report REPORT EVENT:
{916F7F92-1DEE-4532-A164-7E5066CD3555} 2007-03-08
21:23:05-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2007-03-08 21:23:15 2096 f64 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-03-08 21:23:15 2096 f64 COMAPI - Updates found = 8
2007-03-08 21:23:15 2096 f64 COMAPI ---------
2007-03-08 21:23:15 2096 f64 COMAPI -- END -- COMAPI: Search [ClientId =
WindowsUpdate]
2007-03-08 21:23:15 2096 f64 COMAPI -------------
2007-03-08 21:23:22 2096 f2c COMAPI -------------
2007-03-08 21:23:22 2096 f2c COMAPI -- START -- COMAPI: Install [ClientId =
WindowsUpdate]
2007-03-08 21:23:22 2096 f2c COMAPI ---------
2007-03-08 21:23:22 2096 f2c COMAPI - Allow source prompts: Yes; Forced:
No; Force quiet: No
2007-03-08 21:23:22 2096 f2c COMAPI - Updates in request: 1
2007-03-08 21:23:22 2096 f2c COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-03-08 21:23:22 2096 f2c COMAPI - Updates to install = 1
2007-03-08 21:23:22 2096 f2c COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = WindowsUpdate]
2007-03-08 21:23:22 1336 54c Agent *************
2007-03-08 21:23:22 1336 54c Agent ** START ** Agent: Installing updates
[CallerId = WindowsUpdate]
2007-03-08 21:23:22 1336 54c Agent *********
2007-03-08 21:23:22 1336 54c Agent * Updates to install = 1
2007-03-08 21:23:22 1336 54c Agent * Title = <NULL>
2007-03-08 21:23:22 1336 54c Agent * UpdateId =
{924F9F95-43C8-94CC-7736-BD0A4E409186}.100
2007-03-08 21:23:22 1336 54c Agent * Bundles 1 updates:
2007-03-08 21:23:22 1336 54c Agent *
{C7CB153B-4895-425E-41CB-306BAFAEBB6D}.100
2007-03-08 21:23:28 1336 54c Service WARNING: GetUserTokenFromSessionId
failed with hr 0x800704dd
2007-03-08 21:23:28 1336 54c Agent * WARNING: Exit code = 0x80240020
2007-03-08 21:23:28 1336 54c Agent *********
2007-03-08 21:23:28 1336 54c Agent ** END ** Agent: Installing updates
[CallerId = WindowsUpdate]
2007-03-08 21:23:28 1336 54c Agent *************
2007-03-08 21:23:28 1336 54c Agent WARNING: WU client failed installing
updates with error 0x80240020
2007-03-08 21:23:28 2096 948 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = WindowsUpdate]
2007-03-08 21:23:28 2096 948 COMAPI - Install call failed
2007-03-08 21:23:28 2096 948 COMAPI - Reboot required = No
2007-03-08 21:23:28 2096 948 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80240020
2007-03-08 21:23:28 2096 948 COMAPI ---------
2007-03-08 21:23:28 2096 948 COMAPI -- END -- COMAPI: Install [ClientId =
WindowsUpdate]
2007-03-08 21:23:28 2096 948 COMAPI -------------
2007-03-08 21:23:29 2096 f2c COMAPI WARNING: Operation failed due to earlier
error, hr=80240020



"MowGreen [MVP]" wrote:

Please check the first article TaurArian posted, specifically -
http://support.microsoft.com/kb/910341

Step 5: Verify that the following registry entries are present

BEFORE making any changes to the registry, STRONGLY suggest you read
this - How to back up, edit, and restore the registry in Windows XP and
Windows Server 2003
http://support.microsoft.com/kb/322756

Better safe, then sorry <w>


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



TaurArian [MS-MVP] wrote:

Error messages that you may receive when you try to download and install updates from the
Windows Update Web site, from the Microsoft Update Web site, or from a WSUS server:
"0x800704DD," "0x80240020," or both
http://support.microsoft.com/?kbid=910341

When accessing the Update site, you receive the 0x80240020 error.
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=39&ln=en&IsMu=False

====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp


"CJ1966" <CJ1966@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:411BDF28-806D-409E-9E55-22DB00607213@xxxxxxxxxxxxxxxx
| MowGreen,
|
| I'm also having problems downloading updates. It appears that the relevant
| lines from my update log are:
|
| 2007-03-08 00:01:02 1092 5a0 Service WARNING: GetUserTokenFromSessionId
| failed with hr 0x800704dd
| 2007-03-08 00:01:02 1092 5a0 Agent * WARNING: Exit code = 0x80240020
| 2007-03-08 00:01:02 1092 5a0 Agent *********
| 2007-03-08 00:01:02 1092 5a0 Agent ** END ** Agent: Installing updates
| [CallerId = WindowsUpdate]
| 2007-03-08 00:01:02 1092 5a0 Agent *************
| 2007-03-08 00:01:02 1092 5a0 Agent WARNING: WU client failed installing
| updates with error 0x80240020
| 2007-03-08 00:01:02 680 d6c COMAPI >>-- RESUMED -- COMAPI: Install
| [ClientId = WindowsUpdate]
| 2007-03-08 00:01:02 680 d6c COMAPI - Install call failed
| 2007-03-08 00:01:02 680 d6c COMAPI - Reboot required = No
| 2007-03-08 00:01:02 680 d6c COMAPI - WARNING: Exit code = 0x80240FFF;
| Call error code = 0x80240020
| 2007-03-08 00:01:02 680 d6c COMAPI ---------
| 2007-03-08 00:01:02 680 d6c COMAPI -- END -- COMAPI: Install [ClientId =
| WindowsUpdate]
| 2007-03-08 00:01:02 680 d6c COMAPI -------------
| 2007-03-08 00:01:03 680 db8 COMAPI WARNING: Operation failed due to earlier
| error, hr=80240020
|
| Thanks for any help you can provide,
|
| CJ
|
|
| "MowGreen [MVP]" wrote:
|
| > Craig,
| >
| >
| > Post the LAST 40 or so lines of the WindowsUpdate.log located in the
| > WINDOWS directory [folder] into your reply, please.
| >
| > Which firewall is being used ?
| > Are there any Security programs installed that monitor ActiveX controls
| > for Internet Explorer ? [ex: Spyware Blaster, Spybot, etc]
| >
| >
| > MowGreen [MVP 2003-2007]
| > ===============
| > *-343-* FDNY
| > Never Forgotten
| > ===============
| >
| >
| >
| > Craig wrote:
| >
| > > My windows update scans for updates and goes thru the process of downloading
| > > the update, either via auto or custom, and all I get is that problem on your
| > > computer is preventing updates from being downloaded or installed. I turned
| > > off the virus controls and nothing changes. I am able to download from other
| > > microsoft sites but not the update site
| > >
| >



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