Re: Updates Vs Security Updates
- From: "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx>
- Date: Thu, 08 Mar 2007 11:47:48 -0800
In the WindowsUpdate.log there will be an error code for the installation failures. They'll appear similar to this -
2006-12-10 13:24:28 352 2dc Misc WARNING: Send failed with hr = 80072ee7.
2006-12-10 13:24:30 352 2dc Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2006-12-10 13:24:30 352 2dc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab>. error 0x80072ee7
ZoneAlarm *is* known to cause issues such as the one the system is now experiencing. I'm not that familiar with current editions of it.
Perhaps reading it's Help file would provide a clue as to the lack of notification of Critical Security updates.
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
JHUK wrote:
Hi again,.
Excuse the delay, Hmm, I don't remember switching Opera to be detected as IE. I don't know if that's an option to be honest. I checked the WU log and sure enough there are various "failures" and "not alloweds" listed including a large string of them towards the bottom. I remember clicking "allow" each time Zone Alarm detected an update installation attempt (ok I'm not an "allow all" kind of guy..). I presume that there's a connection.
Perhaps it is Zone Alarm? Microsoft Tech Suport highlight it (and other 3rd party software) as an option. I've deep-scanned the machine and found nothing that would obviously hide available updates.. Do you know of any great system scanning tools? ZA Internet Suite set to "Deep Scan" anti virus/spyware seems to be the best I'm aware of anyway. Well I paid for aggressive, thorough system protection, maybe that's what I got?! What should I looking for in the log to narrow things down? The word "failed" is all very well but it doesn't tell me why?
Regards,
JHUK
"MowGreen [MVP]" wrote:
Howdy,
Yup. Thanks for the detailed explanation. A possible scenario is that you switched Opera to be detected as IE. I don't recall if Opera can run IE's rendering engine as Firefox with/IETab installed can, but no matter how you accessed an update site, either Window or Microsoft Update, that often triggers the yellow AU icon in the system tray.
At least that's what I've witnessed.
Updating issues would be logged in the Event Viewer under System. The Source would be Windows Update Agent.
Suggest you check there and the WindowsUpdate.log, located in %windir%, to see if there are any error messages/codes. The most recent entries in the WU.log are down towards the bottom.
There's no doubt that 'something' is preventing the system from being notified that there are updates available.
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
JHUK wrote:
Hi, and thanks for the response,
Ok, I didn't actually use Defender itself to identify my machine's update status, but the procedure went pretty much like this:-
1.) Opened Defender
2.) Hit the tools tab
3.) Clicked "Windows defender website" link.
4.) Arrived at Windows Defender Home, aka
SNIP
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- From: MowGreen [MVP]
- Re: Updates Vs Security Updates
- From: JHUK
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