Re: Failed downloads

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

This is the log for 1 of the last sessions. Also I am using McaffeeSoftware
for the firewall and virus piece. I am using ie 7 and don't know of any
software monitoring the active x controls
2007-03-07 08:58:20 1192 478 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2007-03-07 08:58:20 1192 478 Misc = Process: C:\WINDOWS\System32\svchost.exe
2007-03-07 08:58:20 1192 478 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2007-03-07 08:58:20 1192 478 Service *************
2007-03-07 08:58:20 1192 478 Service ** START ** Service: Service startup
2007-03-07 08:58:20 1192 478 Service *********
2007-03-07 08:58:20 1192 478 Agent * WU client version 5.8.0.2469
2007-03-07 08:58:20 1192 478 Agent * SusClientId =
'52c926d9-c0ec-4470-9ef0-12ccdae0c930'
2007-03-07 08:58:20 1192 478 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2007-03-07 08:58:20 1192 478 Agent * Access type: No proxy
2007-03-07 08:58:20 1192 478 Agent * Network state: Connected
2007-03-07 08:59:05 1192 478 Agent *********** Agent: Initializing Windows
Update Agent ***********
2007-03-07 08:59:05 1192 478 Agent *********** Agent: Initializing global
settings cache ***********
2007-03-07 08:59:05 1192 478 Agent * WSUS server: <NULL>
2007-03-07 08:59:05 1192 478 Agent * WSUS status server: <NULL>
2007-03-07 08:59:05 1192 478 Agent * Target group: (Unassigned Computers)
2007-03-07 08:59:05 1192 478 Agent * Windows Update access disabled: No
2007-03-07 08:59:06 1192 478 DnldMgr Download manager restoring 0 downloads
2007-03-07 08:59:06 1192 478 AU ########### AU: Initializing Automatic
Updates ###########
2007-03-07 08:59:06 1192 478 AU AU setting next detection timeout to
2007-03-07 13:59:06
2007-03-07 08:59:06 1192 478 AU # Approval type: Scheduled (User preference)
2007-03-07 08:59:06 1192 478 AU # Scheduled install day/time: Every day at
13:00
2007-03-07 08:59:06 1192 478 AU # Auto-install minor updates: Yes (User
preference)
2007-03-07 08:59:06 1192 478 AU AU setting pending client directive to
'Install Approval'
2007-03-07 08:59:06 1192 478 AU #############
2007-03-07 08:59:06 1192 478 AU ## START ## AU: Search for updates
2007-03-07 08:59:06 1192 478 AU #########
2007-03-07 08:59:07 1192 478 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {FB07ED01-E84F-497D-8C28-303331D13689}]
2007-03-07 08:59:07 1192 6a0 Agent *************
2007-03-07 08:59:07 1192 6a0 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-03-07 08:59:07 1192 6a0 Agent *********
2007-03-07 08:59:09 1192 6a0 Setup *********** Setup: Checking whether
self-update is required ***********
2007-03-07 08:59:09 1192 6a0 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2007-03-07 08:59:09 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-03-07 08:59:09 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-07 08:59:09 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-03-07 08:59:09 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-07 08:59:09 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-07 08:59:09 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-07 08:59:09 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-07 08:59:10 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-07 08:59:10 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2007-03-07 08:59:10 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-03-07 08:59:10 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-03-07 08:59:10 1192 6a0 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-03-07 08:59:10 1192 6a0 Setup * IsUpdateRequired = No
2007-03-07 08:59:12 1192 6a0 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2007-03-07 08:59:12 1192 6a0 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2007-03-07 08:59:20 1192 478 AU WARNING: AU found no suitable session to
launch client in
2007-03-07 08:59:25 1192 6a0 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2007-03-07 08:59:25 1192 6a0 PT WARNING: SOAP Fault: 0x00012c
2007-03-07 08:59:25 1192 6a0 PT WARNING: faultstring:Fault occurred
2007-03-07 08:59:25 1192 6a0 PT WARNING: ErrorCode:ConfigChanged(2)
2007-03-07 08:59:25 1192 6a0 PT WARNING: Message:

2007-03-07 08:59:25 1192 6a0 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates";
2007-03-07 08:59:25 1192 6a0 PT WARNING:
ID:87f36226-e395-4d98-a71f-d792b36ef680
2007-03-07 08:59:31 1192 6a0 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2007-03-07 08:59:31 1192 6a0 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2007-03-07 08:59:32 1192 6a0 Agent * Added update
{924F9F95-43C8-94CC-7736-BD0A4E409186}.100 to search result
2007-03-07 08:59:32 1192 6a0 Agent * Found 1 updates and 12 categories in
search
2007-03-07 08:59:32 1192 6a0 Report *********** Report: Initializing static
reporting data ***********
2007-03-07 08:59:32 1192 6a0 Report * OS Version = 5.1.2600.2.0.65792
2007-03-07 08:59:32 1192 6a0 Report * Computer Brand = Dell Computer
Corporation
2007-03-07 08:59:32 1192 6a0 Report * Computer Model = Latitude D600

2007-03-07 08:59:32 1192 6a0 Report * Bios Revision = A14
2007-03-07 08:59:32 1192 6a0 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A14
2007-03-07 08:59:32 1192 6a0 Report * Bios Release Date =
2004-09-07T00:00:00
2007-03-07 08:59:32 1192 6a0 Report * Locale ID = 1033
2007-03-07 08:59:33 1192 6a0 Agent *********
2007-03-07 08:59:33 1192 6a0 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-03-07 08:59:33 1192 6a0 Agent *************
2007-03-07 08:59:33 1192 6a0 AU >>## RESUMED ## AU: Search for updates
[CallId = {FB07ED01-E84F-497D-8C28-303331D13689}]
2007-03-07 08:59:33 1192 6a0 AU # 1 updates detected
2007-03-07 08:59:33 1192 6a0 AU #########
2007-03-07 08:59:33 1192 6a0 AU ## END ## AU: Search for updates [CallId
= {FB07ED01-E84F-497D-8C28-303331D13689}]
2007-03-07 08:59:33 1192 6a0 AU #############
2007-03-07 08:59:33 1192 6a0 AU AU setting next detection timeout to
2007-03-08 11:32:59
2007-03-07 08:59:37 1192 6a0 Report REPORT EVENT:
{85E139A9-E346-46E6-8F1F-6857BA89A795} 2007-03-07
08:59:32-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.

"MowGreen [MVP]" wrote:

Craig,


Post the LAST 40 or so lines of the WindowsUpdate.log located in the
WINDOWS directory [folder] into your reply, please.

Which firewall is being used ?
Are there any Security programs installed that monitor ActiveX controls
for Internet Explorer ? [ex: Spyware Blaster, Spybot, etc]


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Craig wrote:

My windows update scans for updates and goes thru the process of downloading
the update, either via auto or custom, and all I get is that problem on your
computer is preventing updates from being downloaded or installed. I turned
off the virus controls and nothing changes. I am able to download from other
microsoft sites but not the update site


.

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