Re: Files no longer registered or installed to update????

0x8007041D - 2147023843 - ERROR_SERVICE_REQUEST_TIMEOUT
The service did not respond to the start or control request in a timely fashion

You receive a "0x8007041D" error when you visit the Windows Update Web site
http://support.microsoft.com/?scid=kb;en-us;902322

If this is not the case then check in the Event Viewer to see if there is any specific
errors regarding services
Start/Run/Eventvwr.msc


Posted by: Mila -
<snip> In my case it was wups.dll in
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469 folder.
After removing this file, windowsupdate works great.
Mila <snip>

Some additional information on this error from Torgeir, Microsoft MVP

<snip>

Hi,

If the things in TaurArian's post didn't apply or work, it is most likely a COM+ issue.

First, verify that the "COM+ Event System" service is not disabled or not functioning:

Press Start and Run, and then run this command:
services.msc

Locate the "COM+ Event System" entry, and double click on it. Startup type should be set
to "Manual", and if the service is not already running, press the Start button to see if
it starts successfully.

If the steps above where ok, see if the steps in this previous post fixes the problem
(applies to WinXP as well):

From: DBQ <DBQ@xxxxxxxxxxxxxxxxxxxxxxxxx>
Subject: Re: 0x8007041D W2K Server Try All
Date: Fri, 23 Sep 2005 14:30:03 -0700
Message-ID: <B7B2BCF2-44EB-46AA-95B1-00A42DCB35E1@xxxxxxxxxxxxx>
Newsgroups: microsoft.public.windowsupdate

<quote>
We with a little help from MS It is fixed.

Two issued needed repairing.

1. COM+,
This required cleaning up a damaged COM+ catalog details at:
http://support.microsoft.com/?id=315296

2. Replacement of the HKEY_LOCAL_MACHINE\Software\Microsoft
\Windows NT\CurrentVersion\Svchost for another working machine.

</quote>

--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
<snip>



--

====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp


"DrDeathArea51" <DrDeathArea51@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:036DD2C9-B135-469A-9BA6-BD94EF0EF0B1@xxxxxxxxxxxxxxxx
| HERE is the windows update log from windows directory.. maybe this might help
| in fixing this damn thing
|
|
| 2007-02-25 23:12:57 1140 1dc Misc =========== Logging initialized (build:
| 5.8.0.2469, tz: -0500) ===========
| 2007-02-25 23:12:57 1140 1dc Misc = Process: C:\WINDOWS\System32\svchost.exe
| 2007-02-25 23:12:57 1140 1dc Misc = Module: C:\WINDOWS\system32\wuaueng.dll
| 2007-02-25 23:12:57 1140 1dc Service *************
| 2007-02-25 23:12:57 1140 1dc Service ** START ** Service: Service startup
| 2007-02-25 23:12:57 1140 1dc Service *********
| 2007-02-25 23:12:57 1140 1dc Setup FATAL: ProcessDelayedCopies failed:
| 0x80070005
| 2007-02-25 23:12:57 1140 1dc Agent FATAL: Failed to fix up registration at
| service startup: 0x80070005
| 2007-02-25 23:12:57 1140 1dc Service *********
| 2007-02-25 23:12:57 1140 1dc Service ** END ** Service: Service exit
| [Exit code = 0x80070005]
| 2007-02-25 23:12:57 1140 1dc Service *************
| 2007-02-25 23:13:27 908 e84 Misc =========== Logging initialized (build:
| 5.8.0.2469, tz: -0500) ===========
| 2007-02-25 23:13:27 908 e84 Misc = Process: C:\Program Files\Internet
| Explorer\IEXPLORE.EXE
| 2007-02-25 23:13:27 908 e84 Misc = Module: C:\WINDOWS\system32\wuapi.dll
| 2007-02-25 23:13:27 908 e84 COMAPI FATAL: Unable to connect to the service
| (hr=80080005)
| 2007-02-25 23:13:27 908 e84 COMAPI WARNING: Unable to establish connection
| to the service. (hr=80080005)
| 2007-02-25 23:13:29 1140 7bc Misc =========== Logging initialized (build:
| 5.8.0.2469, tz: -0500) ===========
| 2007-02-25 23:13:29 1140 7bc Misc = Process: C:\WINDOWS\System32\svchost.exe
| 2007-02-25 23:13:29 1140 7bc Misc = Module: C:\WINDOWS\system32\wuaueng.dll
| 2007-02-25 23:13:29 1140 7bc Service *************
| 2007-02-25 23:13:29 1140 7bc Service ** START ** Service: Service startup
| 2007-02-25 23:13:29 1140 7bc Service *********
| 2007-02-25 23:13:29 1140 7bc Setup FATAL: ProcessDelayedCopies failed:
| 0x80070005
| 2007-02-25 23:13:29 1140 7bc Agent FATAL: Failed to fix up registration at
| service startup: 0x80070005
| 2007-02-25 23:13:29 1140 7bc Service *********
| 2007-02-25 23:13:29 1140 7bc Service ** END ** Service: Service exit
| [Exit code = 0x80070005]
| 2007-02-25 23:13:29 1140 7bc Service *************
| 2007-02-25 23:13:59 908 e84 COMAPI FATAL: Unable to connect to the service
| (hr=80080005)
| 2007-02-25 23:13:59 908 e84 COMAPI WARNING: Unable to establish connection
| to the service. (hr=80080005)
| 2007-02-25 23:14:03 908 e84 Misc =========== Logging initialized (build:
| 5.8.0.2469, tz: -0500) ===========
| 2007-02-25 23:14:03 908 e84 Misc = Process: C:\Program Files\Internet
| Explorer\IEXPLORE.EXE
| 2007-02-25 23:14:03 908 e84 Misc = Module: C:\WINDOWS\system32\wuweb.dll
| 2007-02-25 23:14:03 908 e84 Setup *********** Setup: Checking whether
| self-update is required ***********
| 2007-02-25 23:14:03 908 e84 Setup * Inf file:
| C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
| 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\5.8.0.2469\wuapi.dll:
target version = 5.8.0.2469, required version = 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469\wups.dll:
target version = 5.8.0.2469, required version = 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\5.8.0.2469\wups2.dll:
target version = 5.8.0.2469, required version = 5.8.0.2469
| 2007-02-25 23:14:03 908 e84 Setup * IsUpdateRequired = No
| 2007-02-25 23:15:14 908 e84 COMAPI -------------
| 2007-02-25 23:15:14 908 e84 COMAPI -- START -- COMAPI: Search [ClientId =
| WindowsUpdate]
| 2007-02-25 23:15:14 908 e84 COMAPI ---------
| 2007-02-25 23:15:14 908 e84 COMAPI - Online = Yes; Ignore download
| priority = No
| 2007-02-25 23:15:14 908 e84 COMAPI - Criteria = "IsInstalled=0 and
| IsHidden=1"
| 2007-02-25 23:15:14 908 e84 COMAPI - ServiceID =
| {9482F4B4-E343-43B6-B170-9A65BC822C77}
| 2007-02-25 23:15:14 1140 9b4 Misc =========== Logging initialized (build:
| 5.8.0.2469, tz: -0500) ===========
| 2007-02-25 23:15:14 1140 9b4 Misc = Process: C:\WINDOWS\System32\svchost.exe
| 2007-02-25 23:15:14 1140 9b4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
| 2007-02-25 23:15:14 1140 9b4 Service *************
| 2007-02-25 23:15:14 1140 9b4 Service ** START ** Service: Service startup
| 2007-02-25 23:15:14 1140 9b4 Service *********
| 2007-02-25 23:15:14 1140 9b4 Setup FATAL: ProcessDelayedCopies failed:
| 0x80070005
| 2007-02-25 23:15:14 1140 9b4 Agent FATAL: Failed to fix up registration at
| service startup: 0x80070005
| 2007-02-25 23:15:14 1140 9b4 Service *********
| 2007-02-25 23:15:14 1140 9b4 Service ** END ** Service: Service exit
| [Exit code = 0x80070005]
| 2007-02-25 23:15:14 1140 9b4 Service *************
| 2007-02-25 23:15:44 908 e84 COMAPI FATAL: Unable to connect to the service
| (hr=80080005)
| 2007-02-25 23:15:44 908 e84 COMAPI WARNING: Unable to establish connection
| to the service. (hr=80080005)
| 2007-02-25 23:15:44 908 e84 COMAPI - WARNING: Exit code = 0x80080005
| 2007-02-25 23:15:44 908 e84 COMAPI ---------
| 2007-02-25 23:15:44 908 e84 COMAPI -- END -- COMAPI: Search [ClientId =
| <NULL>]
| 2007-02-25 23:15:44 908 e84 COMAPI -------------
| 2007-02-25 23:15:44 908 e84 COMAPI FATAL: Unable to initiate asynchronous
| search, hr=80080005
| 2007-02-25 23:15:48 908 e84 Setup WARNING: Setup operation mode is Fixup
| 2007-02-25 23:15:49 908 e84 Setup *********** Setup: Checking whether
| self-update is required ***********
| 2007-02-25 23:15:49 908 e84 Setup * Inf file:
| C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
| 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\5.8.0.2469\wuapi.dll:
target version = 5.8.0.2469, required version = 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
| C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
| version = 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\5.8.0.2469\wups.dll:
target version = 5.8.0.2469, required version = 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup Update NOT required for
|
C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\5.8.0.2469\wups2.dll:
target version = 5.8.0.2469, required version = 5.8.0.2469
| 2007-02-25 23:15:49 908 e84 Setup * IsUpdateRequired = Yes
| 2007-02-25 23:15:49 908 96c Setup *************
| 2007-02-25 23:15:49 908 96c Setup ** START ** Setup: Downloading client CABs
| 2007-02-25 23:15:49 908 96c Setup *********
| 2007-02-25 23:15:49 908 96c Setup * Main CAB URL:
| http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/en
| 2007-02-25 23:15:49 908 96c Setup * MUI CAB URL:
| http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui
| 2007-02-25 23:15:49 908 96c Setup * Download directory:
| C:\WINDOWS\SoftwareDistribution\WebSetup
| 2007-02-25 23:15:49 908 96c Setup *********
| 2007-02-25 23:15:49 908 96c Setup ** END ** Setup: Downloading client CABs
| 2007-02-25 23:15:49 908 96c Setup *************
| 2007-02-25 23:15:49 908 96c Setup *************
| 2007-02-25 23:15:49 908 96c Setup ** START ** Setup: Installing client
| binaries
| 2007-02-25 23:15:49 908 96c Setup *********
| 2007-02-25 23:15:49 908 96c Setup * Download directory:
| C:\WINDOWS\SoftwareDistribution\WebSetup
| 2007-02-25 23:15:49 908 96c Setup * Stop and start service: Yes
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| cdm
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section cdm: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| iuengine
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section iuengine: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| wuapi
| 2007-02-25 23:15:49 908 96c Setup Registering binary:
| C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuapi.dll"
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section wuapi: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| wuauclt
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section wuauclt: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| wuauclt1
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section wuauclt1: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| wuaucpl
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section wuaucpl: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| wuaueng_WebSetup
| 2007-02-25 23:15:49 908 96c Setup Registering binary:
| C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll"
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section wuaueng_WebSetup: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| wuaueng1
| 2007-02-25 23:15:49 908 96c Setup Registering binary:
| C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng1.dll"
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section wuaueng1: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| wuauserv_WebSetup
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section wuauserv_WebSetup: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| wucltui
| 2007-02-25 23:15:49 908 96c Setup Registering binary:
| C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wucltui.dll"
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section wucltui: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| wups
| 2007-02-25 23:15:49 908 96c Setup Registering binary:
| C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups.dll"
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section wups: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| wups2
| 2007-02-25 23:15:49 908 96c Setup Registering binary:
| C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups2.dll"
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section wups2: status 0
| 2007-02-25 23:15:49 908 96c Setup Starting registry operations for section
| winhttp
| 2007-02-25 23:15:49 908 96c Setup Completed registration operations for
| section winhttp: status 0
| 2007-02-25 23:15:49 908 96c Setup Processing registry operations completed.
| Deleting backup files.
| 2007-02-25 23:15:49 1140 c70 Misc =========== Logging initialized (build:
| 5.8.0.2469, tz: -0500) ===========
| 2007-02-25 23:15:49 1140 c70 Misc = Process: C:\WINDOWS\System32\svchost.exe
| 2007-02-25 23:15:49 1140 c70 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
| 2007-02-25 23:15:49 1140 c70 Service *************
| 2007-02-25 23:15:49 1140 c70 Service ** START ** Service: Service startup
| 2007-02-25 23:15:49 1140 c70 Service *********
| 2007-02-25 23:15:49 1140 c70 Setup FATAL: ProcessDelayedCopies failed:
| 0x80070005
| 2007-02-25 23:15:49 1140 c70 Agent FATAL: Failed to fix up registration at
| service startup: 0x80070005
| 2007-02-25 23:15:49 1140 c70 Service *********
| 2007-02-25 23:15:49 1140 c70 Service ** END ** Service: Service exit
| [Exit code = 0x80070005]
| 2007-02-25 23:15:49 1140 c70 Service *************
| 2007-02-25 23:16:19 908 96c Setup FATAL: Warning: Failed to restart
| wuauserv service: 0x8007041d
| 2007-02-25 23:16:19 908 96c Setup * WARNING: Exit code = 0x8007041D
| 2007-02-25 23:16:19 908 96c Setup *********
| 2007-02-25 23:16:19 908 96c Setup ** END ** Setup: Installing client
| binaries
| 2007-02-25 23:16:19 908 96c Setup *************
| 2007-02-25 23:16:19 908 96c Setup FATAL: InstallUpdatedBinaries failed with
| error 0x8007041d
| 2007-02-25 23:16:19 908 96c WUWeb FATAL: InstallUpdatedBinaries failed with
| error:0x8007041d
| 2007-02-25 23:16:19 908 96c WUWeb FATAL: UpdateClientWorker failed: error
| 0x8007041d
|
|
|
|
|
|
|
| "TaurArian" wrote:
|
| > Some have reported that simply re-registering the MSXML3.DLL seems to fix the
| > problem.
| > 1. Click Start.
| > 2. Choose Run.
| > 3. In the Run box, type: regsvr32 MSXML3.DLL
| > Press okay
| >
| > If that hasn't helped you may need to re-registered some more files:
| >
| > 1. Click Start.
| > 2. Choose Run.
| > 3. In the Run box, type (pressing okay after each one) :-
| >
| > net stop wuauserv
| >
| > Repeat for the following:
| > regsvr32 wuapi.dll
| > regsvr32 wups.dll
| > regsvr32 wuaueng.dll
| > regsvr32 wuaueng1.dll
| > regsvr32 wucltui.dll
| > regsvr32 wuweb.dll
| > regsvr32 MSXML3.dll
| > regsvr32 qmgr.dll
| > regsvr32 qmgrprxy.dll
| > regsvr32 jscript.dll
| >
| > net start wuauserv
| >
| >
| > "Dream" wrote:
| >
| > > Please help. I have no idea when this happen and I searched high and low for
| > > an answer with no luck. I am assuming it happened when I updated to IE 7 and
| > > with all the issues went back to IE 6. I tried the recommended option but it
| > > still wont work. It acts like it's downloading the files but this orginal
| > > error msg comes up. :(
| > >
| > > Hubby is a programmer but to be honest with you I think he is the cause of
| > > all this and I dont want him screwing up my puter anymore than he has. ;-)
| > >
| > >
| > > Files required to use Microsoft Update are no longer registered or
| > > installed on your computer. To continue:
| > >
| > >
| > > Register or reinstall the files for me now (Recommended)
| > > Let me read about more steps that might be required to solve the problem
| > >


.