Re: WMDRM and MediaPlayer update problem

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Hello,

Thanks for the reply.

I'm running XP SP2.

I've now downloaded the installer for KB891122 and it doesn't work that way
either. I've had no luck looking for further error codes the KB891122.log
file doesn't tell me much info. I've pasted the contents of the log below:

[KB891122.log]
0.063:
================================================================================
0.063: 2007/01/22 11:11:18.179 (local)
0.063: d:\e4fe9c5906cc858450a2b2f561\update\update.exe (version 6.1.22.4)
0.063: Hotfix started with following command line:
0.125: CheckSystem: Minor Version mismatch:STATUS_NT_VERSION_MISMATCH
0.125: DoInstallation: CheckSystem Failed: 0xf021
0.125: The version of Windows you have installed does not match the update
you are trying to install.
7.047: Message displayed to the user: The version of Windows you have
installed does not match the update you are trying to install.
7.047: User Input: OK
7.047: Update.exe extended error code = 0xf021
7.047: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.031:
================================================================================
0.031: 2007/01/22 11:12:58.026 (local)
0.031: d:\32b06a8deab36d1ad924e2\update\update.exe (version 6.1.22.0)
0.031: Hotfix started with following command line:
0.328: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
0.328: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
0.328: DoInstallation: CleanPFR failed: 0x2
0.344: SetProductTypes: InfProductBuildType=BuildType.Sel
0.344: SetAltOsLoaderPath: No section uses DirId 65701; done.
0.375: DoInstallation: FetchSourceURL for
d:\32b06a8deab36d1ad924e2\update\update.inf failed
0.375: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
0.375: BuildCabinetManifest: update.url absent
0.391: Starting AnalyzeComponents
0.391: AnalyzePhaseZero used 0 ticks
0.391: No c:\windows\INF\updtblk.inf file.
0.391: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
0.391: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
4.984: Third Party Provider = Intel for
PCI\VEN_8086&DEV_032C&SUBSYS_00000000&REV_09\4&117729E2&0&00E0
5.250: Third Party Provider = Intel for
PCI\VEN_8086&DEV_277C&SUBSYS_00000000&REV_00\3&172E68DD&0&00
5.391: Third Party Provider = Intel for
PCI\VEN_8086&DEV_277D&SUBSYS_00000000&REV_00\3&172E68DD&0&08
5.578: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01\3&172E68DD&0&F8
5.938: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27C8&SUBSYS_01DE1028&REV_01\3&172E68DD&0&E8
6.047: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27C9&SUBSYS_01DE1028&REV_01\3&172E68DD&0&E9
6.156: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CA&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EA
6.281: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CB&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EB
6.500: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CC&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EF
6.656: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&172E68DD&0&E0
6.875: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27DA&SUBSYS_01DE1028&REV_01\3&172E68DD&0&FB
7.094: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27DF&SUBSYS_01DE1028&REV_01\3&172E68DD&0&F9
7.234: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27E0&SUBSYS_00000000&REV_01\3&172E68DD&0&E4
7.375: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27E2&SUBSYS_00000000&REV_01\3&172E68DD&0&E5
8.344:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
SCSI\BRIDGE&VEN_DELL&PROD_PSEUDO_DEVICE&REV_2.34\6&13B8E0A7&0&03F0
9.313: SetupVerifyInfFile failed with error 0x490 for oem9.inf of device
USB\VID_045E&PID_028B\5&18F4DAC0&0&6
9.672: OEM file scan used 9281 ticks
9.672: AnalyzePhaseOne: used 9281 ticks
9.672: AnalyzeComponents: Hotpatch analysis disabled; skipping.
9.672: AnalyzeComponents: Hotpatching is disabled.
9.672: AnalyzePhaseTwo used 0 ticks
9.672: AnalyzePhaseThree used 0 ticks
9.672: AnalyzePhaseFive used 0 ticks
9.672: AnalyzePhaseSix used 0 ticks
10.531: AnalyzeComponents used 10140 ticks
10.531: Downloading 0 files
10.531: bPatchMode = FALSE
10.531: Inventory complete: ReturnStatus=0, 10156 ticks
12.156: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB891122$
12.156: Num Ticks for invent : 11781
12.156: Allocation size of drive C: is 4096 bytes, free space = 48865677312
bytes
12.156: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
12.156: Drive C: free 46601MB req: 5MB w/uninstall: NOT CALCULATED.
12.156: CabinetBuild complete
12.156: Num Ticks for Cabinet build : 0
12.156: DynamicStrings section not defined or empty.
12.156: Starting process: d:\32b06a8deab36d1ad924e2\\wmfdist95.exe /q:a
14.172: Return Code = 2147942593
14.172: DoInstallation:RunInfProcesses Failed
14.172: KB891122 Setup encountered an error: An error in updating your
system has occurred.
14.453: An error in updating your system has occurred.
19.234: Message displayed to the user: An error in updating your system has
occurred.
19.234: User Input: OK
19.234: Update.exe extended error code = 0xf070
19.234: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.078:
================================================================================
0.078: 2007/01/22 11:22:24.165 (local)
0.078: d:\ab10d943fa1461c506c32801\update\update.exe (version 6.1.22.0)
0.078: Hotfix started with following command line:
0.360: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
0.360: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
0.360: DoInstallation: CleanPFR failed: 0x2
0.360: SetProductTypes: InfProductBuildType=BuildType.Sel
0.360: SetAltOsLoaderPath: No section uses DirId 65701; done.
0.375: DoInstallation: FetchSourceURL for
d:\ab10d943fa1461c506c32801\update\update.inf failed
0.375: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
0.375: BuildCabinetManifest: update.url absent
0.375: Starting AnalyzeComponents
0.375: AnalyzePhaseZero used 0 ticks
0.375: No c:\windows\INF\updtblk.inf file.
0.375: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
0.375: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
5.485: Third Party Provider = Intel for
PCI\VEN_8086&DEV_032C&SUBSYS_00000000&REV_09\4&117729E2&0&00E0
5.875: Third Party Provider = Intel for
PCI\VEN_8086&DEV_277C&SUBSYS_00000000&REV_00\3&172E68DD&0&00
6.172: Third Party Provider = Intel for
PCI\VEN_8086&DEV_277D&SUBSYS_00000000&REV_00\3&172E68DD&0&08
6.469: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01\3&172E68DD&0&F8
7.047: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27C8&SUBSYS_01DE1028&REV_01\3&172E68DD&0&E8
7.375: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27C9&SUBSYS_01DE1028&REV_01\3&172E68DD&0&E9
7.750: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CA&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EA
8.016: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CB&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EB
8.453: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CC&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EF
8.750: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&172E68DD&0&E0
9.063: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27DA&SUBSYS_01DE1028&REV_01\3&172E68DD&0&FB
9.422: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27DF&SUBSYS_01DE1028&REV_01\3&172E68DD&0&F9
9.735: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27E0&SUBSYS_00000000&REV_01\3&172E68DD&0&E4
10.031: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27E2&SUBSYS_00000000&REV_01\3&172E68DD&0&E5
12.094:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
SCSI\BRIDGE&VEN_DELL&PROD_PSEUDO_DEVICE&REV_2.34\6&13B8E0A7&0&03F0
14.531: SetupVerifyInfFile failed with error 0x490 for oem9.inf of device
USB\VID_045E&PID_028B\5&18F4DAC0&0&6
15.328: OEM file scan used 14953 ticks
15.328: AnalyzePhaseOne: used 14953 ticks
15.328: AnalyzeComponents: Hotpatch analysis disabled; skipping.
15.328: AnalyzeComponents: Hotpatching is disabled.
15.328: AnalyzePhaseTwo used 0 ticks
15.328: AnalyzePhaseThree used 0 ticks
15.328: AnalyzePhaseFive used 0 ticks
15.328: AnalyzePhaseSix used 0 ticks
15.328: AnalyzeComponents used 14953 ticks
15.328: Downloading 0 files
15.328: bPatchMode = FALSE
15.328: Inventory complete: ReturnStatus=0, 14953 ticks
15.875: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB891122$
15.875: Num Ticks for invent : 15500
15.875: Allocation size of drive C: is 4096 bytes, free space = 48865468416
bytes
15.875: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
15.875: Drive C: free 46601MB req: 5MB w/uninstall: NOT CALCULATED.
15.875: CabinetBuild complete
15.875: Num Ticks for Cabinet build : 0
15.875: DynamicStrings section not defined or empty.
15.875: Starting process: d:\ab10d943fa1461c506c32801\\wmfdist95.exe /q:a
16.735: Return Code = 2147942593
16.735: DoInstallation:RunInfProcesses Failed
16.735: KB891122 Setup encountered an error: An error in updating your
system has occurred.
16.813: An error in updating your system has occurred.
18.235: Message displayed to the user: An error in updating your system has
occurred.
18.235: User Input: OK
18.235: Update.exe extended error code = 0xf070
18.235: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.047:
================================================================================
0.047: 2007/01/22 11:29:56.146 (local)
0.047: d:\866e235081c87ecd3f51a2a208f03b\update\update.exe (version 6.1.22.0)
0.047: Hotfix started with following command line:
0.219: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
0.219: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
0.219: DoInstallation: CleanPFR failed: 0x2
0.219: SetProductTypes: InfProductBuildType=BuildType.Sel
0.219: SetAltOsLoaderPath: No section uses DirId 65701; done.
0.219: DoInstallation: FetchSourceURL for
d:\866e235081c87ecd3f51a2a208f03b\update\update.inf failed
0.219: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
0.219: BuildCabinetManifest: update.url absent
0.219: Starting AnalyzeComponents
0.219: AnalyzePhaseZero used 0 ticks
0.219: No c:\windows\INF\updtblk.inf file.
0.219: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
0.219: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
2.438: Third Party Provider = Intel for
PCI\VEN_8086&DEV_032C&SUBSYS_00000000&REV_09\4&117729E2&0&00E0
2.625: Third Party Provider = Intel for
PCI\VEN_8086&DEV_277C&SUBSYS_00000000&REV_00\3&172E68DD&0&00
2.766: Third Party Provider = Intel for
PCI\VEN_8086&DEV_277D&SUBSYS_00000000&REV_00\3&172E68DD&0&08
2.907: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01\3&172E68DD&0&F8
3.110: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB891122$
3.141: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27C8&SUBSYS_01DE1028&REV_01\3&172E68DD&0&E8
3.266: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27C9&SUBSYS_01DE1028&REV_01\3&172E68DD&0&E9
3.375: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CA&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EA
3.500: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CB&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EB
3.657: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CC&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EF
3.797: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&172E68DD&0&E0
3.953: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27DA&SUBSYS_01DE1028&REV_01\3&172E68DD&0&FB
4.110: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27DF&SUBSYS_01DE1028&REV_01\3&172E68DD&0&F9
4.266: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27E0&SUBSYS_00000000&REV_01\3&172E68DD&0&E4
4.407: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27E2&SUBSYS_00000000&REV_01\3&172E68DD&0&E5
5.219:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
SCSI\BRIDGE&VEN_DELL&PROD_PSEUDO_DEVICE&REV_2.34\6&13B8E0A7&0&03F0
6.000: SetupVerifyInfFile failed with error 0x490 for oem9.inf of device
USB\VID_045E&PID_028B\5&18F4DAC0&0&6
6.344: OEM file scan used 6125 ticks
6.344: AnalyzePhaseOne: used 6125 ticks
6.344: AnalyzeComponents: Hotpatch analysis disabled; skipping.
6.344: AnalyzeComponents: Hotpatching is disabled.
6.344: AnalyzePhaseTwo used 0 ticks
6.344: AnalyzePhaseThree used 0 ticks
6.344: AnalyzePhaseFive used 0 ticks
6.344: AnalyzePhaseSix used 0 ticks
6.344: AnalyzeComponents used 6125 ticks
6.344: Downloading 0 files
6.344: bPatchMode = FALSE
6.344: Inventory complete: ReturnStatus=0, 6125 ticks
6.344: Num Ticks for invent : 6125
6.344: Allocation size of drive C: is 4096 bytes, free space = 48865320960
bytes
6.344: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
6.344: Drive C: free 46601MB req: 5MB w/uninstall: NOT CALCULATED.
6.344: CabinetBuild complete
6.344: Num Ticks for Cabinet build : 0
6.344: DynamicStrings section not defined or empty.
6.344: Starting process: d:\866e235081c87ecd3f51a2a208f03b\\wmfdist95.exe
/q:a
8.797: Return Code = 2147942593
8.797: DoInstallation:RunInfProcesses Failed
8.797: KB891122 Setup encountered an error: An error in updating your
system has occurred.
8.985: An error in updating your system has occurred.
10.610: Message displayed to the user: An error in updating your system has
occurred.
10.610: User Input: OK
10.610: Update.exe extended error code = 0xf070
10.610: Update.exe return code was masked to 0x643 for MSI custom action
compliance.
0.063:
================================================================================
0.063: 2007/01/22 11:31:30.548 (local)
0.063: d:\d89fbe498f26321605\update\update.exe (version 6.1.22.0)
0.063: Hotfix started with following command line:
0.141: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
0.141: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
0.141: DoInstallation: CleanPFR failed: 0x2
0.141: SetProductTypes: InfProductBuildType=BuildType.Sel
0.141: SetAltOsLoaderPath: No section uses DirId 65701; done.
0.141: DoInstallation: FetchSourceURL for
d:\d89fbe498f26321605\update\update.inf failed
0.141: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
0.141: BuildCabinetManifest: update.url absent
0.141: Starting AnalyzeComponents
0.141: AnalyzePhaseZero used 0 ticks
0.141: No c:\windows\INF\updtblk.inf file.
0.141: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
0.141: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
2.297: Third Party Provider = Intel for
PCI\VEN_8086&DEV_032C&SUBSYS_00000000&REV_09\4&117729E2&0&00E0
2.484: Third Party Provider = Intel for
PCI\VEN_8086&DEV_277C&SUBSYS_00000000&REV_00\3&172E68DD&0&00
2.625: Third Party Provider = Intel for
PCI\VEN_8086&DEV_277D&SUBSYS_00000000&REV_00\3&172E68DD&0&08
2.766: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01\3&172E68DD&0&F8
3.000: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27C8&SUBSYS_01DE1028&REV_01\3&172E68DD&0&E8
3.109: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27C9&SUBSYS_01DE1028&REV_01\3&172E68DD&0&E9
3.234: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CA&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EA
3.359: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CB&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EB
3.516: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27CC&SUBSYS_01DE1028&REV_01\3&172E68DD&0&EF
3.656: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&172E68DD&0&E0
3.813: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27DA&SUBSYS_01DE1028&REV_01\3&172E68DD&0&FB
3.969: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27DF&SUBSYS_01DE1028&REV_01\3&172E68DD&0&F9
4.109: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27E0&SUBSYS_00000000&REV_01\3&172E68DD&0&E4
4.250: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB891122$
4.266: Third Party Provider = Intel for
PCI\VEN_8086&DEV_27E2&SUBSYS_00000000&REV_01\3&172E68DD&0&E5
5.047:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
SCSI\BRIDGE&VEN_DELL&PROD_PSEUDO_DEVICE&REV_2.34\6&13B8E0A7&0&03F0
6.016: SetupVerifyInfFile failed with error 0x490 for oem9.inf of device
USB\VID_045E&PID_028B\5&18F4DAC0&0&6
6.344: OEM file scan used 6203 ticks
6.344: AnalyzePhaseOne: used 6203 ticks
6.344: AnalyzeComponents: Hotpatch analysis disabled; skipping.
6.344: AnalyzeComponents: Hotpatching is disabled.
6.359: AnalyzePhaseTwo used 15 ticks
6.359: AnalyzePhaseThree used 0 ticks
6.359: AnalyzePhaseFive used 0 ticks
6.359: AnalyzePhaseSix used 0 ticks
6.359: AnalyzeComponents used 6218 ticks
6.359: Downloading 0 files
6.359: bPatchMode = FALSE
6.359: Inventory complete: ReturnStatus=0, 6218 ticks
6.359: Num Ticks for invent : 6218
6.359: Allocation size of drive C: is 4096 bytes, free space = 48864653312
bytes
6.359: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
6.359: Drive C: free 46600MB req: 5MB w/uninstall: NOT CALCULATED.
6.359: CabinetBuild complete
6.359: Num Ticks for Cabinet build : 0
6.359: DynamicStrings section not defined or empty.
6.359: Starting process: d:\d89fbe498f26321605\\wmfdist95.exe /q:a
7.016: Return Code = 2147942593
7.016: DoInstallation:RunInfProcesses Failed
7.016: KB891122 Setup encountered an error: An error in updating your
system has occurred.
7.063: An error in updating your system has occurred.
9.406: Message displayed to the user: An error in updating your system has
occurred.
9.406: User Input: OK
9.406: Update.exe extended error code = 0xf070
9.406: Update.exe return code was masked to 0x643 for MSI custom action
compliance.


"Robert Aldwinckle" wrote:

"Ollie Purkiss" <opurkiss@xxxxxxxxxxxxxx(donotspam)> wrote in message
news:450A433A-B08C-4504-8848-7189D92B7912@xxxxxxxxxxxxxxxx
Hello,

I can't install "Update for WMDRM-enabled Media Players (KB891122)" or
"Windows Media Player 11" from the windows update website. I get error code
0x8007F070 for the WMDRM and 0x800700C1 for Media Player.


http://docxp.mvps.org/WU5-ERR.htm

Codes suggest corrupt update. Try downloading it again (and make sure
that you are downloading the correct one for your OS, which you have not
disclosed.)

Check for any diagnostics the install attempt may be creating to supplement
the error code and give it some context. In general you could search for
files which changed when the update was run. As a guess you could see
if you could find KB891122.log


Good luck

Robert Aldwinckle
---


Other updates
install ok. I have tried stopping the update service, renaming the
SotwareDistribution folder and trying again, but the same thing happens.

When i first tried installing these i had the group policy "Prevent Windows
Media DRM internet access" enabled which i thought might make a difference,
but i have subsequently put that back to "Not Configured".

Any help would be greatly appreciated.

Ollie Purkiss



.



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