Re: Updates can't install Windows Installer 3.1



Yes, I am the administrator on the machine.
I switched off my GriSoft anti-virus. I don't have any separate anti-spyware
software installed.
Still the same, I can't install the new installer.

Thanks again,
Paul

"TaurArian [MS-MVP]" <taurarianREMOVECAPS@xxxxxxxxx> wrote in message
news:O41JBBNLHHA.1816@xxxxxxxxxxxxxxxxxxxxxxx
Are you logged in as Administrator?

Try installing with your Anti Virus and Anti Spyware software programs
turned off.


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==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
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"Paul Moore" <paul.moore@xxxxxxxxxxxxxxx> wrote in message
news:QxDlh.265120$NO7.5654591@xxxxxxxxxxxxxxxxxxxxxxxx
| Thanks TaurArian for the reply.
| I just tried it, and I get a popup window, with "KB89380v2 Setup Error"
in
| the title bar, and with the message
| "Access is denied".
|
| When I click on the "OK" button, the following message is displayed
| "KB893803v2 installation did not complete.
| Select OK to undo the changes that have been made"
|
| Can you help?
| Paul
|
| "TaurArian [MS-MVP]" <taurarianREMOVECAPS@xxxxxxxxx> wrote in message
| news:uqiQxzFLHHA.3268@xxxxxxxxxxxxxxxxxxxxxxx
| > Suggestions: manually download the latest WI and install it.
| >
| > Windows Installer 3.1 Redistributable (v2)
| >
http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en
| >
| > If successful, reboot and try WU again.
| >
|
|




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