Re: KB927978 MSXML 4.0 update

I don't want to sound dumb but how should I post the entire log file as it
is about 237Kb and too big for a single post
Thanks

"MowGreen [MVP]" wrote:

Is KB925762 listed in Add/Remove Programs under Windows XP - Software
Updates ?

Error code 1603 means fatal error but there's no place in the log that I
can see it failing. Hmmm ...
Is that the *latest* log for the *last* failed installation of KB927978?

Suggest you delete the contents of
C:\WINDOWS\Software Distribution\Download
Delete all of the folders randomly named with numbers and letters that
contain the msxml4-KB927978-enul.logs
Empty the Recycle Bin.

Download the update from:
http://www.microsoft.com/downloads/details.aspx?FamilyId=24B7D141-6CDF-4FC4-A91B-6F18FE6921D4
SAVE it, do NOT run it.
Close the browser.
Now install it and reboot the system.
If it fails to install, post the msxml4-KB927978-enul.log

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



alien271 wrote:

I have searched both files mentioned in your reply and have found neither
file on the hard drive in any location (viewing all files hidden or
otherwise) / I will be able to get you the log file shortly just thought you
might be interested that neither file is on this machine.....Thabks for
helping will post log file later tonight.

"MowGreen [MVP]" wrote:


Thane,

If you did a search of this newsgroup you would see that there is a
resolution for this repeated reoffering of KB927978. Since there is
ACTIVE EXPLOITATION of this vulnerability circulating on the net, it
would behoove you to get this update installed ASAP :


Is KB927978 listed by itself as MSXML 4.0 SP2 (KB927978) ?
Is KB925762 listed in Add/Remove Programs under Windows XP - Software
Updates ?
If yes, then uninstall KB927978 first and then reboot.
Next, uninstall KB925672 and reboot.

Now install KB927978 ONLY and reboot once more.
Since KB929978 supercedes KB925672, it's not necessary to install the
latter.
IF either are not listed in ARP, open Folder Options in the Control
Panel. Click the View tab.
Under Files and Folders is 'Hidden files and folders'
Put a mark next to 'Show hidden files and folders'
Click Apply, OK.
Navigate to the WINDOWS directory (folder)
Open the $NtUninstallKB927978$ folder
Open the spuninst folder and run spuninst.exe
Restart and then do the same for the $NtUninstallKB925672$ folder.
Reboot.
Then download KB927978 from -
http://www.microsoft.com/downloads/details.aspx?FamilyId=24B7D141-6CDF-4FC4-A91B-6F18FE6921D4
Save it, do NOT run it
Close the browser and then install it
Reboot.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Thane wrote:


Does anyone have a resolution to the issue of being unable to receive the
windows update MSXML 4.0 SP2 (KB927978) ?

Using XP pro with office XP pro and this is the only update I cannot get. I
had to turn off automatic update because it constantly downloads and fails to
install. Sorry I was no help, but we can't be the ONLY people on earth
having this problem.


Anyone ?

"alien271" wrote:



I need help in getting this update to install on a computer with XP Home I
have complete permission (admin rights) to install but still get an error
message that I do not have rights to access the regisitry key it is trying ot
modify

any help would be appreciated
TIA





.

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