Re: KB893803 error code 0x80070005
- From: LosGrak <LosGrak@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 24 Dec 2006 15:09:00 -0800
In Method 3, when I open the Properties for the root hard disk, there is no
Security Tab. I have General, Tools, Hardware, Sharing and Quota.
In Method 4, all of the hives already have System set to Full Access.
I'm going to try the Cleanup Utility and see what that does.
"MowGreen [MVP]" wrote:
LosGrak,.
Try Method 3 and Method 4 on this page -
http://support.microsoft.com/kb/319624
If the OS is Windows XP Home, then you'll need to boot to Safe Mode and
logon with a User Account that has Admin privileges to be able to access
the Security tab in Method 3.
If those fail then download the Windows Installer CleanUp utility -
http://support.microsoft.com/kb/290301
Run it and only have it remove info for the Windows Installer 3.1
(KB893803v2)
If there's another version installed, uninstall that from Add/Remove
Programs in the Control Panel.
Reboot the system.
Download KB893803v2 and save it -
http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en
Close the browser and then install it.
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
LosGrak wrote:
I recently upgraded from XP Home SP2 to XP Pro SP2. Every time I try to
install Microsoft Windows Installer 3.1 it fails, forcing me to restart my
computer. I tried installing it from the Windows Update site, as well as
manually from an .exe. Here's what the KB893803v2.log kicks out at me:
[KB893803v2.log]
0.125:
================================================================================
0.125: 2006/02/28 00:25:57.796 (local)
0.125:
C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe (version 6..1.22.4)
0.125: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.125: Hotfix started with following command line: /norestart /quiet -er
/ParentInfo:486373209bc9c448992bb5f689338e55
1.015: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
1.015: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
1.015: ---- Old Information In The Registry ------
1.015: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.877125.bak
(5.4.3790.2180)
1.015: Destination:
1.015: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.878000.bak
(5.4.3790.2180)
1.015: Destination:
1.015: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.878359.bak
(5.4.3790.2180)
1.015: Destination:
1.015: ---- New Information In The Registry ------
1.015: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.877125.bak
(5.4.3790.2180)
1.015: Destination:
1.015: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.878000.bak
(5.4.3790.2180)
1.015: Destination:
1.015: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.878359.bak
(5.4.3790.2180)
1.015: Destination:
1.015: SetProductTypes: InfProductBuildType=BuildType.IC
1.015: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.046: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf failed
1.046: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
1.046: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
1.046: BuildCabinetManifest: update.url absent
1.062: Starting AnalyzeComponents
1.062: AnalyzePhaseZero used 0 ticks
1.062: No c:\windows\INF\updtblk.inf file.
1.062: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
1.062: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
7.453: Third Party Provider = Intel for
PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_C2\3&61AAA01&0&F0
7.671: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02\3&61AAA01&0&F8
8.015: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24D2&SUBSYS_01591028&REV_02\3&61AAA01&0&E8
8.171: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24D4&SUBSYS_01591028&REV_02\3&61AAA01&0&E9
9.640: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24D7&SUBSYS_01591028&REV_02\3&61AAA01&0&EA
10.031: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24DB&SUBSYS_01591028&REV_02\3&61AAA01&0&F9
10.218: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24DE&SUBSYS_01591028&REV_02\3&61AAA01&0&EB
10.468: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2570&SUBSYS_00000000&REV_02\3&61AAA01&0&00
10.703: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2571&SUBSYS_00000000&REV_02\3&61AAA01&0&08
13.703: OEM file scan used 12641 ticks
14.468: AnalyzePhaseOne: used 13406 ticks
14.468: AnalyzeComponents: Hotpatch analysis disabled; skipping.
14.468: AnalyzeComponents: Hotpatching is disabled.
14.468: AnalyzePhaseTwo used 0 ticks
14.468: AnalyzePhaseThree used 0 ticks
14.468: AnalyzePhaseFive used 0 ticks
14.468: AnalyzePhaseSix used 0 ticks
14.468: AnalyzeComponents used 13406 ticks
14.468: Downloading 0 files
14.468: bPatchMode = FALSE
14.468: Inventory complete: ReturnStatus=0, 13422 ticks
14.468: Num Ticks for invent : 13422
14.468: Conditional load of section MSI.Reg.Install.Condition succeeded
14.468: Allocation size of drive C: is 4096 bytes, free space = 14773473280
bytes
14.484: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
14.484: Drive C: free 14089MB req: 5MB w/uninstall: NOT CALCULATED.
14.484: CabinetBuild complete
14.484: Num Ticks for Cabinet build : 16
14.484: DynamicStrings section not defined or empty.
14.515: FileInUse:: need to restart already, turn off
14.515: FileInUse:: Add to list - Service Name: msiserver
15.515: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
15.609: Num Ticks for Backup : 1125
23.265: Num Ticks for creating uninst inf : 7656
23.265: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
23.265: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
23.281: System Restore Point set.
23.296: Copied file: C:\WINDOWS\system32\spmsg.dll
23.750: PFE2: Not avoiding Per File Exceptions.
23.812: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
24.718: Copied file: C:\WINDOWS\system32\msi.dll
24.796: Copied file: C:\WINDOWS\system32\msiexec.exe
24.859: Copied file: C:\WINDOWS\system32\msihnd.dll
25.171: Copied file: C:\WINDOWS\system32\msimsg.dll
25.203: Copied file: C:\WINDOWS\system32\msisip.dll
25.265: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
25.281: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
25.328: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
25.343: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
25.375: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
25.375: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\
25.390: Num Ticks for Copying files : 2125
25.437: Num Ticks for Reg update and deleting 0 size files : 47
25.437: ---- Old Information In The Registry ------
25.453: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.877125.bak
(5.4.3790.2180)
25.453: Destination:
25.453: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.878000.bak
(5.4.3790.2180)
25.453: Destination:
25.453: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.878359.bak
(5.4.3790.2180)
25.453: Destination:
25.453: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180)
25.453: Destination:
25.453: ---- New Information In The Registry ------
25.453: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.877125.bak
(5.4.3790.2180)
25.453: Destination:
25.453: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.878000.bak
(5.4.3790.2180)
25.453: Destination:
25.453: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.878359.bak
(5.4.3790.2180)
25.453: Destination:
25.453: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180)
25.453: Destination:
25.921: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
25.921: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
no-delay replaced; reboot is required.
25.921: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
required.
25.921: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
no-delay replaced; reboot is required.
25.921: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
required.
25.921: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
no-delay replaced; reboot is required.
25.921: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
required.
25.921: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
no-delay replaced; reboot is required.
25.921: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is
required.
25.921: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
no-delay replaced; reboot is required.
25.921: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll
was no-delay replaced; reboot is required.
25.921: DoInstallation: A reboot is required to complete the installation of
one or more files.
25.921: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with
error 0x2
25.921: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with
error 0x2
25.921: UpdateSpUpdSvcInf: Source
[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
25.968: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
0.343:
================================================================================
0.343: 2006/12/11 10:41:26.156 (local)
0.343:
C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)
0.343: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.359: Hotfix started with following command line: /norestart /quiet -er
/ParentInfo:043e13c14b48a24cb87f0d8e11674943
2.468: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
2.468: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
2.468: DoInstallation: CleanPFR failed: 0x2
2.500: SetProductTypes: InfProductBuildType=BuildType.IP
2.500: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.531: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf failed
2.531: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
2.531: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
2.531: BuildCabinetManifest: update.url absent
2.531: Starting AnalyzeComponents
2.546: AnalyzePhaseZero used 0 ticks
2.546: No c:\windows\INF\updtblk.inf file.
2.546: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
2.546: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
9.640: Third Party Provider = Intel for
PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_C2\3&61AAA01&0&F0
9.953: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02\3&61AAA01&0&F8
10.546: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24D2&SUBSYS_01591028&REV_02\3&61AAA01&0&E8
10.765: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24D4&SUBSYS_01591028&REV_02\3&61AAA01&0&E9
12.828: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24D7&SUBSYS_01591028&REV_02\3&61AAA01&0&EA
13.421: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24DB&SUBSYS_01591028&REV_02\3&61AAA01&0&F9
13.703: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24DE&SUBSYS_01591028&REV_02\3&61AAA01&0&EB
14.015: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2570&SUBSYS_00000000&REV_02\3&61AAA01&0&00
14.328: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2571&SUBSYS_00000000&REV_02\3&61AAA01&0&08
15.296: SetupVerifyInfFile failed with error 0x490 for oem8.inf of device
ROOT\SYSTEM\0003
15.468: SetupVerifyInfFile failed with error 0x490 for
c:\windows\inf\oem8.inf of device ROOT\SYSTEM\0003
17.734:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
trusts inf c:\windows\inf\oem9.inf of device
USB\VID_04CB&PID_0118\Y-411^^^^^030107WFC00002029319
18.453: OEM file scan used 15907 ticks
19.218: AnalyzePhaseOne: used 16672 ticks
19.218: AnalyzeComponents: Hotpatch analysis disabled; skipping.
19.218: AnalyzeComponents: Hotpatching is disabled.
19.218: AnalyzePhaseTwo used 0 ticks
19.218: AnalyzePhaseThree used 0 ticks
19.218: AnalyzePhaseFive used 0 ticks
19.218: AnalyzePhaseSix used 0 ticks
19.218: AnalyzeComponents used 16672 ticks
19.218: Downloading 0 files
19.218: bPatchMode = FALSE
19.218: Inventory complete: ReturnStatus=0, 16687 ticks
19.218: Num Ticks for invent : 16687
19.218: Conditional load of section MSI.Reg.Install.Condition succeeded
19.218: Allocation size of drive C: is 4096 bytes, free space = 6720552960
bytes
19.234: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
19.234: Drive C: free 6409MB req: 5MB w/uninstall: NOT CALCULATED.
19.234: CabinetBuild complete
19.234: Num Ticks for Cabinet build : 16
19.234: DynamicStrings section not defined or empty.
23.859: FileInUse:: need to restart already, turn off
23.859: FileInUse:: Add to list - Service Name: msiserver
24.859: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
25.187: Num Ticks for Backup : 5953
35.015: Num Ticks for creating uninst inf : 9828
35.015: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
35.015: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
35.046: System Restore Point set.
35.125: PFE2: Not avoiding Per File Exceptions.
35.171: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
37.796: Copied file: C:\WINDOWS\system32\msi.dll
38.109: Copied file: C:\WINDOWS\system32\msiexec.exe
38.171: Copied file: C:\WINDOWS\system32\msihnd.dll
38.406: Copied file: C:\WINDOWS\system32\msimsg.dll
38.484: Copied file: C:\WINDOWS\system32\msisip.dll
38.625: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
- References:
- KB893803 error code 0x80070005
- From: LosGrak
- Re: KB893803 error code 0x80070005
- From: MowGreen [MVP]
- KB893803 error code 0x80070005
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