Re: KB893803 error code 0x80070005

I would have a look at the permissions shown in the Registry. Look at Method 3 in the following KB Article:
You receive an "Administrators only" error message when you try to visit the Windows Update Web site or the Microsoft Update Web site
http://support.microsoft.com/kb/316524/en-us

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



"LosGrak" <LosGrak@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:5E4668F1-6769-4FF3-9CC6-31A35F7EB4B8@xxxxxxxxxxxxxxxx
Windows Installer does not appear in the Cleanup Utility, nor does any
version appear in Add/Remove Programs.

If I try to install KB893803v2 from the .exe, it fails with an "Access
Denied," removes the installation and forces a restart.

Changing the privilages in Safe Mode under the Admin account did nothing
different.

Why do I have a feeling that I'm gonna have to perform a complete restore of
my computer?

"MowGreen [MVP]" wrote:

LosGrak,

Try Method 3 and Method 4 on this page -
http://support.microsoft.com/kb/319624

If the OS is Windows XP Home, then you'll need to boot to Safe Mode and
logon with a User Account that has Admin privileges to be able to access
the Security tab in Method 3.

If those fail then download the Windows Installer CleanUp utility -
http://support.microsoft.com/kb/290301

Run it and only have it remove info for the Windows Installer 3.1
(KB893803v2)
If there's another version installed, uninstall that from Add/Remove
Programs in the Control Panel.
Reboot the system.
Download KB893803v2 and save it -
http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

Close the browser and then install it.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


LosGrak wrote:

> I recently upgraded from XP Home SP2 to XP Pro SP2. Every time I > try to
> install Microsoft Windows Installer 3.1 it fails, forcing me to > restart my
> computer. I tried installing it from the Windows Update site, as > well as
> manually from an .exe. Here's what the KB893803v2.log kicks out > at me:
>
> [KB893803v2.log]
> 0.125:
> ================================================================================
> 0.125: 2006/02/28 00:25:57.796 (local)
> 0.125:
> C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe > (version 6..1.22.4)
> 0.125: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 0.125: Hotfix started with following command line: /norestart > /quiet -er
> /ParentInfo:486373209bc9c448992bb5f689338e55
> 1.015: In Function TestVolatileFlag, line 11660, RegOpenKeyEx > failed with
> error 0x2
> 1.015: In Function TestVolatileFlag, line 11692, RegOpenKeyEx > failed with
> error 0x2
> 1.015: ---- Old Information In The Registry ------
> 1.015: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.877125.bak
> (5.4.3790.2180)
> 1.015: Destination:
> 1.015: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.878000.bak
> (5.4.3790.2180)
> 1.015: Destination:
> 1.015: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.878359.bak
> (5.4.3790.2180)
> 1.015: Destination:
> 1.015: ---- New Information In The Registry ------
> 1.015: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.877125.bak
> (5.4.3790.2180)
> 1.015: Destination:
> 1.015: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.878000.bak
> (5.4.3790.2180)
> 1.015: Destination:
> 1.015: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.878359.bak
> (5.4.3790.2180)
> 1.015: Destination:
> 1.015: SetProductTypes: InfProductBuildType=BuildType.IC
> 1.015: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 1.046: DoInstallation: FetchSourceURL for
> c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf > failed
> 1.046: CreateUninstall = 1,Directory = > C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> 1.046: LoadFileQueues: UpdSpGetSourceFileLocation for > halmacpi.dll failed:
> 0xe0000102
> 1.046: BuildCabinetManifest: update.url absent
> 1.062: Starting AnalyzeComponents
> 1.062: AnalyzePhaseZero used 0 ticks
> 1.062: No c:\windows\INF\updtblk.inf file.
> 1.062: SetupFindFirstLine in LoadExclusionList Failed with error: > 0xe0000102
> 1.062: SetupFindFirstLine in LoadExclusionList Failed with error: > 0xe0000102
> 7.453: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_C2\3&61AAA01&0&F0
> 7.671: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02\3&61AAA01&0&F8
> 8.015: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24D2&SUBSYS_01591028&REV_02\3&61AAA01&0&E8
> 8.171: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24D4&SUBSYS_01591028&REV_02\3&61AAA01&0&E9
> 9.640: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24D7&SUBSYS_01591028&REV_02\3&61AAA01&0&EA
> 10.031: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24DB&SUBSYS_01591028&REV_02\3&61AAA01&0&F9
> 10.218: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24DE&SUBSYS_01591028&REV_02\3&61AAA01&0&EB
> 10.468: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_2570&SUBSYS_00000000&REV_02\3&61AAA01&0&00
> 10.703: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_2571&SUBSYS_00000000&REV_02\3&61AAA01&0&08
> 13.703: OEM file scan used 12641 ticks
> 14.468: AnalyzePhaseOne: used 13406 ticks
> 14.468: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 14.468: AnalyzeComponents: Hotpatching is disabled.
> 14.468: AnalyzePhaseTwo used 0 ticks
> 14.468: AnalyzePhaseThree used 0 ticks
> 14.468: AnalyzePhaseFive used 0 ticks
> 14.468: AnalyzePhaseSix used 0 ticks
> 14.468: AnalyzeComponents used 13406 ticks
> 14.468: Downloading 0 files
> 14.468: bPatchMode = FALSE
> 14.468: Inventory complete: ReturnStatus=0, 13422 ticks
> 14.468: Num Ticks for invent : 13422
> 14.468: Conditional load of section MSI.Reg.Install.Condition > succeeded
> 14.468: Allocation size of drive C: is 4096 bytes, free space = > 14773473280
> bytes
> 14.484: AnalyzeDiskUsage: Skipping > EstimateDiskUsageForUninstall.
> 14.484: Drive C: free 14089MB req: 5MB w/uninstall: NOT > CALCULATED.
> 14.484: CabinetBuild complete
> 14.484: Num Ticks for Cabinet build : 16
> 14.484: DynamicStrings section not defined or empty.
> 14.515: FileInUse:: need to restart already, turn off
> 14.515: FileInUse:: Add to list - Service Name: msiserver
> 15.515: LoadFileQueues: UpdSpGetSourceFileLocation for > halmacpi.dll failed:
> 0xe0000102
> 15.609: Num Ticks for Backup : 1125
> 23.265: Num Ticks for creating uninst inf : 7656
> 23.265: Registering Uninstall Program for -> KB893803v2, > KB893803v2 , 0x0
> 23.265: LoadFileQueues: UpdSpGetSourceFileLocation for > halmacpi.dll failed:
> 0xe0000102
> 23.281: System Restore Point set.
> 23.296: Copied file: C:\WINDOWS\system32\spmsg.dll
> 23.750: PFE2: Not avoiding Per File Exceptions.
> 23.812: GetCatVersion: Failed to retrieve version information > from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat > with error 0x57
> 24.718: Copied file: C:\WINDOWS\system32\msi.dll
> 24.796: Copied file: C:\WINDOWS\system32\msiexec.exe
> 24.859: Copied file: C:\WINDOWS\system32\msihnd.dll
> 25.171: Copied file: C:\WINDOWS\system32\msimsg.dll
> 25.203: Copied file: C:\WINDOWS\system32\msisip.dll
> 25.265: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
> 25.281: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
> 25.328: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
> 25.343: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
> 25.375: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
> 25.375: DoInstallation: Installing assemblies with source root > path:
> c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\
> 25.390: Num Ticks for Copying files : 2125
> 25.437: Num Ticks for Reg update and deleting 0 size files : 47
> 25.437: ---- Old Information In The Registry ------
> 25.453: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.877125.bak
> (5.4.3790.2180)
> 25.453: Destination:
> 25.453: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.878000.bak
> (5.4.3790.2180)
> 25.453: Destination:
> 25.453: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.878359.bak
> (5.4.3790.2180)
> 25.453: Destination:
> 25.453: Source:C:\WINDOWS\system32\_000111_.tmp.dll > (3.0.3790.2180)
> 25.453: Destination:
> 25.453: ---- New Information In The Registry ------
> 25.453: Source:C:\WINDOWS\system32\wuauclt.exe.wusetup.877125.bak
> (5.4.3790.2180)
> 25.453: Destination:
> 25.453: Source:C:\WINDOWS\system32\wuaucpl.cpl.wusetup.878000.bak
> (5.4.3790.2180)
> 25.453: Destination:
> 25.453: Source:C:\WINDOWS\system32\wuaueng.dll.wusetup.878359.bak
> (5.4.3790.2180)
> 25.453: Destination:
> 25.453: Source:C:\WINDOWS\system32\_000111_.tmp.dll > (3.0.3790.2180)
> 25.453: Destination:
> 25.921: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] > section is
> empty; nothing to do.
> 25.921: IsRebootRequiredForFileQueue: > c:\windows\system32\msisip.dll was
> no-delay replaced; reboot is required.
> 25.921: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msisip.dll was no-delay replaced; > reboot is
> required.
> 25.921: IsRebootRequiredForFileQueue: > c:\windows\system32\msimsg.dll was
> no-delay replaced; reboot is required.
> 25.921: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; > reboot is
> required.
> 25.921: IsRebootRequiredForFileQueue: > c:\windows\system32\msihnd.dll was
> no-delay replaced; reboot is required.
> 25.921: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; > reboot is
> required.
> 25.921: IsRebootRequiredForFileQueue: > c:\windows\system32\msiexec.exe was
> no-delay replaced; reboot is required.
> 25.921: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; > reboot is
> required.
> 25.921: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll > was
> no-delay replaced; reboot is required.
> 25.921: IsRebootRequiredForFileQueue: > c:\windows\system32\dllcache\msi.dll
> was no-delay replaced; reboot is required.
> 25.921: DoInstallation: A reboot is required to complete the > installation of
> one or more files.
> 25.921: In Function SetVolatileFlag, line 11576, RegOpenKeyEx > failed with
> error 0x2
> 25.921: In Function SetVolatileFlag, line 11593, RegOpenKeyEx > failed with
> error 0x2
> 25.921: UpdateSpUpdSvcInf: Source
> [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; > nothing to do.
> 25.968: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, > ForceRestart = 0
> 0.343:
> ================================================================================
> 0.343: 2006/12/11 10:41:26.156 (local)
> 0.343:
> C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe > (version 6.1.22.4)
> 0.343: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 0.359: Hotfix started with following command line: /norestart > /quiet -er
> /ParentInfo:043e13c14b48a24cb87f0d8e11674943
> 2.468: In Function TestVolatileFlag, line 11660, RegOpenKeyEx > failed with
> error 0x2
> 2.468: In Function TestVolatileFlag, line 11692, RegOpenKeyEx > failed with
> error 0x2
> 2.468: DoInstallation: CleanPFR failed: 0x2
> 2.500: SetProductTypes: InfProductBuildType=BuildType.IP
> 2.500: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 2.531: DoInstallation: FetchSourceURL for
> c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf > failed
> 2.531: CreateUninstall = 1,Directory = > C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> 2.531: LoadFileQueues: UpdSpGetSourceFileLocation for > halmacpi.dll failed:
> 0xe0000102
> 2.531: BuildCabinetManifest: update.url absent
> 2.531: Starting AnalyzeComponents
> 2.546: AnalyzePhaseZero used 0 ticks
> 2.546: No c:\windows\INF\updtblk.inf file.
> 2.546: SetupFindFirstLine in LoadExclusionList Failed with error: > 0xe0000102
> 2.546: SetupFindFirstLine in LoadExclusionList Failed with error: > 0xe0000102
> 9.640: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_C2\3&61AAA01&0&F0
> 9.953: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02\3&61AAA01&0&F8
> 10.546: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24D2&SUBSYS_01591028&REV_02\3&61AAA01&0&E8
> 10.765: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24D4&SUBSYS_01591028&REV_02\3&61AAA01&0&E9
> 12.828: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24D7&SUBSYS_01591028&REV_02\3&61AAA01&0&EA
> 13.421: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24DB&SUBSYS_01591028&REV_02\3&61AAA01&0&F9
> 13.703: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_24DE&SUBSYS_01591028&REV_02\3&61AAA01&0&EB
> 14.015: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_2570&SUBSYS_00000000&REV_02\3&61AAA01&0&00
> 14.328: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_2571&SUBSYS_00000000&REV_02\3&61AAA01&0&08
> 15.296: SetupVerifyInfFile failed with error 0x490 for oem8.inf > of device
> ROOT\SYSTEM\0003
> 15.468: SetupVerifyInfFile failed with error 0x490 for
> c:\windows\inf\oem8.inf of device ROOT\SYSTEM\0003
> 17.734:
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
> trusts inf c:\windows\inf\oem9.inf of device
> USB\VID_04CB&PID_0118\Y-411^^^^^030107WFC00002029319
> 18.453: OEM file scan used 15907 ticks
> 19.218: AnalyzePhaseOne: used 16672 ticks
> 19.218: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 19.218: AnalyzeComponents: Hotpatching is disabled.
> 19.218: AnalyzePhaseTwo used 0 ticks
> 19.218: AnalyzePhaseThree used 0 ticks
> 19.218: AnalyzePhaseFive used 0 ticks
> 19.218: AnalyzePhaseSix used 0 ticks
> 19.218: AnalyzeComponents used 16672 ticks
> 19.218: Downloading 0 files
> 19.218: bPatchMode = FALSE
> 19.218: Inventory complete: ReturnStatus=0, 16687 ticks
> 19.218: Num Ticks for invent : 16687
> 19.218: Conditional load of section MSI.Reg.Install.Condition > succeeded
> 19.218: Allocation size of drive C: is 4096 bytes, free space = > 6720552960
> bytes
> 19.234: AnalyzeDiskUsage: Skipping > EstimateDiskUsageForUninstall.
> 19.234: Drive C: free 6409MB req: 5MB w/uninstall: NOT > CALCULATED.
> 19.234: CabinetBuild complete
> 19.234: Num Ticks for Cabinet build : 16
> 19.234: DynamicStrings section not defined or empty.
> 23.859: FileInUse:: need to restart already, turn off
> 23.859: FileInUse:: Add to list - Service Name: msiserver
> 24.859: LoadFileQueues: UpdSpGetSourceFileLocation for > halmacpi.dll failed:
> 0xe0000102
> 25.187: Num Ticks for Backup : 5953
> 35.015: Num Ticks for creating uninst inf : 9828
> 35.015: Registering Uninstall Program for -> KB893803v2, > KB893803v2 , 0x0
> 35.015: LoadFileQueues: UpdSpGetSourceFileLocation for > halmacpi.dll failed:
> 0xe0000102
> 35.046: System Restore Point set.
> 35.125: PFE2: Not avoiding Per File Exceptions.
> 35.171: GetCatVersion: Failed to retrieve version information > from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat > with error 0x57
> 37.796: Copied file: C:\WINDOWS\system32\msi.dll
> 38.109: Copied file: C:\WINDOWS\system32\msiexec.exe
> 38.171: Copied file: C:\WINDOWS\system32\msihnd.dll
> 38.406: Copied file: C:\WINDOWS\system32\msimsg.dll
> 38.484: Copied file: C:\WINDOWS\system32\msisip.dll
> 38.625: Copied file: C:\WINDOWS\system32\DllCache\msi.dll

.

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