Re: Please Help-windows will not update -desperate

Regarding Ie7: http://www.microsoft.com/windows/ie/ie7/about/sysreqs/default.mspx
IE7 download
http://www.microsoft.com/windows/ie/downloads/default.mspx

Before you install IE, make sure you read the release notes:
http://msdn2.microsoft.com/en-us/ie/aa740486.aspx


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==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"LBurg" <LBurg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B06916C6-5C32-41D3-92E3-6AE4E73C72C8@xxxxxxxxxxxxxxxx
| Additional information below:
| All are fine for:
| Background Intelligent Transfer Service(BITS)
| Cryptographic Services
| Remote Procedure Call (RPC)
| System Restore Service
|
| The computer I am having a problem with is on a linksys wireless adapter,
| but connection is good. The card is in the machine.
|
| I went to the panda site For Panda Platinum 2005, and you get 0x80200010 ,
| go to:
| http://www.pandasoftware.com/support/card.aspx?id=21234&idIdioma=2&pagina=3
| but it said my version wasn't compatible. (wrong) that is the correct
| version & it would not apply the hotfix. I have the same one on the other
| computer, & it is working.
|
| I do not understand BG_E_NETWORK_DISCONNECTED 0x80200010 The network card
| is inactive or disconnected. All jobs are placed in the
| BG_JOB_STATE_TRANSIENT_ERROR state
|
| The scan finished, but I needed to install another update & I was supposed
| to do a restart. There were a couple of other things, but I do not think
| anything major. I will run it again in the morning. I am on EST. Thank you
| for helping me out this far. I really appreciate your help. Lauren
|
| ************************
| I found that error with the description on the MS website.
| BG_E_NETWORK_DISCONNECTED (0x80200010)
| The network adapter is inactive or disconnected. All jobs are placed in the
| BG_JOB_STATE_TRANSIENT_ERROR state.
| I went into device manager & everything was okay. The only thing I had
| disabled was the internal NIC card. So I turned it on & tried WU again, &
| still nothing.
| *********************************
| I just called Linksys & they reinstalled the network adaptor. The WU custom
| did not work, but for the first time, the yellow shield popped up on my
| computer for IE7. Do I have enough memory to run this on this computer or
| should I just leave IE6.
|
| Windows Baseline Security analyzer results:
| Security assessment: Potential Risk (One or more non-critical checks failed.)
| Windows Security Updates: 1 service packs or update rollups are missing.
| (This is IE7)
| Incomplete Updates No incomplete software update installations were found.
| Auditing Check is skipped on Windows XP Home Edition computers.
| Services No potentially unnecessary services were found.
| Shares No potentially unnecessary services were found.
| SQL Server/MSDE Status SQL Server and/or MSDE is not installed on this
| computer.
|
| In Event Viewer, I found this error The description for Event ID ( 5000 ) in
| Source ( MPSampleSubmission ) cannot be found. The local computer may not
| have the necessary registry information or message DLL files to display
| messages from a remote computer. You may be able to use the /AUXSOURCE= flag
| to retrieve this description; see Help and Support for details. The following
| information is part of the event: mptelemetry, 80240022,
| processdownloadresults, download, 1.1.1593.0, mpsigdwn.dll, 1.1.1593.0,
| windows defender, NIL, NIL, NIL.
|
| Failed to connect to server. Error: 0x800401F0
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
| I still cannot do WU custom
|
|
|
| "TaurArian [MS-MVP]" wrote:
|
| You problem actually might be slightly different to my problem - the error
| code means -
|
| BG_E_NETWORK_DISCONNECTED 0x80200010
| The network card is inactive or disconnected. All jobs are placed in the
| BG_JOB_STATE_TRANSIENT_ERROR state
|
| If you are using Panda - check this 16/7/05 - For the conflict between
| windows update and Panda anti-virus Titanium 2005 the hotfix is:
| hfT50504s8.exe and you can find it here:
| http://www.pandasoftware.com/support/card.aspx?id=21043&idIdioma=2&pagina=16
|
| For Panda Platinum 2005, and you get 0x80200010 , go to:
| http://www.pandasoftware.com/support/card.aspx?id=21234&idIdioma=2&pagina=3
|
| If not check this - Make sure these services are not disabled (Start, Run,
| type: Services.msc
| Background Intelligent Transfer Service(BITS)
| Cryptographic Services
| Remote Procedure Call (RPC)
| System Restore Service
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > Get Safe online: http://www.getsafeonline.org/
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
|
| "LBurg" <LBurg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:CA825A9D-C3F4-4EFA-A4C9-CB2D773DE48F@xxxxxxxxxxxxxxxx
| I clear out the software disbrituation file & it didn't work. I manually
| downloaded each of the high priority updates except for IE7. In between I
| tried WD & it failed. I found the Baselne Security Analyser on Microsoft & I
| am running it now. I wonder if there is just something wrong with my Windows
| Update file. Is there a way to reinstall it? If so, which one? I am pretty
| good with doing this, but I am not an expert. I appreciate all your help.
| Lauren
|
| "TaurArian" wrote:
| I recently had this error myself for some reason and what I did was clean
| out the softwaredistribution/download folder - tried WU again (but
| unfortunately t still failed), then I manually downloaded one update and it
| installed successfully and the computer rebooted and AU kicked in with the
| rest of the updates.
|
| So I'm assuming that after the softwaredistribution/download folder is
| cleared out - the computer requires a reboot.
|
| I then ran Baselne Security Analyser just to check - all updates are
| installed.
| Mark who was following my progress stated:-
|
| Hi Kaylene,
| Your last suggestion did the trick I think. Clear out
| C:\windows\softwaredistribution\download and then re-boot. After rebooting I
| tried to Express install again and had the same failure but when I selected
| Custom and then picked the security patches...the download worked perfectly.
| I also noticed that the files are 0kb in size when choosing the Express
| install vs. 515kb and 2.30Mb when using the Custom download option. Maybe the
| express file targets are corrupt.
| Thanks, Mark
|
| "LBurg" wrote:
|
| All of them had the same Error Code: 0x80200010
| Definition Update 1.14.1940.2 for Windows Defender (KB915597) Error Code:
| 0x80200010
| Security Update for Windows XP (KB923689) Error Code: 0x80200010
| Security Update for Windows Media Player 6.4 (KB925398) Error Code: 0x80200010
| Cumulative Security Update for Outlook Express for Windows XP (KB923694)
| Error Code: 0x80200010
| Security Update for Windows XP (KB926255) Error Code: 0x80200010
| Security Update for Excel 2002 (KB923089) Error Code: 0x80200010
| Cumulative Security Update for Internet Explorer for Windows XP (KB925454)
| Error Code: 0x80200010
| Windows Malicious Software Removal Tool - December 2006 (KB890830) Error
| Code: 0x80200010
|
| "TaurArian [MS-MVP]" wrote:
|
| On the WU Website, select your history of updates - now click on failed
| update (red mark) and see if there is an error code. If there is an error
| code, write it down and post back or in the alternative, do a search for the
| error code.
|
| Also -
| Click Start, and then click Run.
| In the Open box, type %windir%\windowsupdate.log and
| then click OK.
| Scroll down towards the bottom for the latest entries to locate the error
| code(s) associated with the latest failed attempt to download/install. If
| appropriate copy and paste the error codes into this thread so someone may be
| able to assist you. On the other hand, you may be able to find the error code
| and other suggestions by searching the Newsgroup.
|
| Also check Windows folder for file called KB******.log (****** = number of
| update ie
| KB896688) and post the contents of the failed update.
| This may provide further clues as to why the update failed.
|
| How to read the Windowsupdate.log file:
| http://support.microsoft.com/?kbid=902093
| Also Jupiter's check list -
| Windows Update Checklist
| http://www3.telus.net/dandemar/updtcl.htm
|
| > | > > > ==================================
| > | > > > TaurArian [MS-MVP] 2005-2007 - Australia
| > | > > > ==================================
| > | > > > http://www.dts-l.org/goodpost.htm
| > | > > > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > | > > > Get Safe online: http://www.getsafeonline.org/
| > | > > > (Links to web pages and MSKB Articles are posted for the purposes of
keeping
| > the
| > | > > > information current)
| > | > > >
| > | > > >
| > | > > > "LBurg" <LBurg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > | > > > news:E8E3C554-3B2B-4EF5-93CF-33A7BA80B4FD@xxxxxxxxxxxxxxxx
| > | > > > |
| > | > > > | I have windows xp Home Edition version 2002 SP2 & Office 2002. updates
| > have
| > | > > > | always worked until nov 23
| > | > > > | when automatic updates updated
| > | > > > | Security Update for Windows XP (KB923980)
| > | > > > | Security Update for Windows XP (KB924270)
| > | > > > | MSXML 4.0 SP2 Security Update (KB927978)
| > | > > > | Windows Malicious Software Removal Tool - November 2006 (KB890830)
| > | > > > | Security Update for Windows XP (KB920213)
| > | > > > | Cumulative Security Update for Internet Explorer for Windows XP
(KB922760)
| > | > > > | Definition Update 1.14.1841.7 for Windows Defender (KB915597)
| > | > > > |
| > | > > > | The following update will not download inorder to update:
| > | > > > | Cumulative Security Update for Internet Explorer for Windows XP
(KB925454)
| > | > > > | Security Update for Excel 2002 (KB923089)
| > | > > > | Security Update for Windows XP (KB926255)
| > | > > > | Cumulative Security Update for Outlook Express for Windows XP
(KB923694)
| > | > > > | Security Update for Windows Media Player 6.4 (KB925398)
| > | > > > | Security Update for Windows XP (KB923689)
| > | > > > | Windows Malicious Software Removal Tool - December 2006 (KB890830)
| > | > > > | Definition Update 1.14.1937.3 for Windows Defender (KB915597)
|
| I have not installed IE7 because I do not believe their is enough memory
| (256) Virtual Memory is set to 390-to max 768. My other computer in my home
| is fine & everything is upto date. This computer is on a wireless card
| (installed) I have done disk cleanup, defrag. It has a 55 GB HD & 48 GB free
| NTFS, Pentium 111
| In internet options security: Internet is set to medium
| I have not received any specific error code
| Nothing is updating. Please help. Thank You.


.

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