Re: Please Help-windows will not update -desperate

I clear out the software disbrituation file & it didn't work. I manually
downloaded each of the high priority updates except for IE7. In between I
tried WD & it failed. I found the Baselne Security Analyser on Microsoft & I
am running it now. I wonder if there is just something wrong with my Windows
Update file. Is there a way to reinstall it? If so, which one? I am pretty
good with doing this, but I am not an expert. I appreciate all your help.
Lauren


"TaurArian" wrote:

I recently had this error myself for some reason and what I did was clean out
the softwaredistribution/download folder - tried WU again (but unfortunately
it still failed), then I manually downloaded one update and it installed
successfully and the computer rebooted and AU kicked in with the rest of the
updates.

So I’m assuming that after the softwaredistribution/download folder is
cleared out – the computer requires a reboot.

I then ran Baselne Security Analyser just to check - all updates are
installed.

Mark who was following my progress stated:-

Hi Kaylene,
Your last suggestion did the trick I think. Clear out
C:\windows\softwaredistribution\download and then re-boot. After rebooting I
tried to Express install again and had the same failure but when I selected
Custom and then picked the security patches...the download worked perfectly.
I also noticed that the files are 0kb in size when choosing the Express
install vs. 515kb and 2.30Mb when using the Custom download option. Maybe
the express file targets are corrupt.
Thanks, Mark




"LBurg" wrote:

All of them had the same Error Code: 0x80200010

Definition Update 1.14.1940.2 for Windows Defender (KB915597) Error Code:
0x80200010
Security Update for Windows XP (KB923689) Error Code: 0x80200010
Security Update for Windows Media Player 6.4 (KB925398) Error Code:
0x80200010
Cumulative Security Update for Outlook Express for Windows XP (KB923694)
Error Code: 0x80200010
Security Update for Windows XP (KB926255) Error Code: 0x80200010
Security Update for Excel 2002 (KB923089) Error Code: 0x80200010
Cumulative Security Update for Internet Explorer for Windows XP (KB925454)
Error Code: 0x80200010
Windows Malicious Software Removal Tool - December 2006 (KB890830) Error
Code: 0x80200010

"TaurArian [MS-MVP]" wrote:

On the WU Website, select your history of updates - now click on failed update (red
mark) and see if there is an error code.
If there is an error code, write it down and post back or in the alternative, do a
search for the error code.


Also -
Click Start, and then click Run.
In the Open box, type %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy
and paste the error codes into this thread so someone may be able to assist you. On
the other hand, you may be able to find the error code and other suggestions by
searching the Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

Also Jupiter's check list -
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm



--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"LBurg" <LBurg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E8E3C554-3B2B-4EF5-93CF-33A7BA80B4FD@xxxxxxxxxxxxxxxx
|
| I have windows xp Home Edition version 2002 SP2 & Office 2002. updates have
| always worked until nov 23
| when automatic updates updated
| Security Update for Windows XP (KB923980)
| Security Update for Windows XP (KB924270)
| MSXML 4.0 SP2 Security Update (KB927978)
| Windows Malicious Software Removal Tool - November 2006 (KB890830)
| Security Update for Windows XP (KB920213)
| Cumulative Security Update for Internet Explorer for Windows XP (KB922760)
| Definition Update 1.14.1841.7 for Windows Defender (KB915597)
|
| The following update will not download inorder to update:
| Cumulative Security Update for Internet Explorer for Windows XP (KB925454)
| Security Update for Excel 2002 (KB923089)
| Security Update for Windows XP (KB926255)
| Cumulative Security Update for Outlook Express for Windows XP (KB923694)
| Security Update for Windows Media Player 6.4 (KB925398)
| Security Update for Windows XP (KB923689)
| Windows Malicious Software Removal Tool - December 2006 (KB890830)
| Definition Update 1.14.1937.3 for Windows Defender (KB915597)
|
| I have not installed IE7 because I do not believe their is enough memory
| (256) Virtual Memory is set to 390-to max 768. My other computer in my home
| is fine & everything is upto date. This computer is on a wireless card
| (installed)
| I have done disk cleanup, defrag. It has a 55 GB HD & 48 GB free NTFS,
| Pentium 111
|
| In internet options security: Internet is set to medium
|
| I have not received any specific error code
|
| Nothing is updating. Please help. Thank You.



.

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