Re: XP update loses sound card

Hello and thanks again!
I have been out of town so sorry to not post in a few days.
I have been to my device manager many times and shown hidden devices. There
is no Yamaha AC-XG so no luck there.
Under "Sound, video and game controllers" I have:
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Video Codecs
AND WITH THE SPEAKER ICON GREYED OUT I HAVE:
Microsoft Kernel Acoustic Echo Canceller
Microsoft Kernel Audio Splitter
Microsoft Kernel DLS Synthesizer
Microsoft Kernel DRM Audio Descrambler
Microsoft Kernel GS Wavetable Synthesizer
Microsoft Kernel System Audio Device
Microsoft Kernel Wave Aduio Mixer
Microsoft Streaming Clock Proxy
Microsoft Streaming Quality Manager Proxy
Microsoft Streaming Service Proxy
Microsoft WINMM WDM Audio Compatibility Driver

When I try to force install I add a new hardware device and select manually
from the list of Sound, and video and game controllers because no sound card
is ever detected automatically. The notebook is listed as having Yamaha®
YMF753 16-bit stereo. Ver.2.0 SoundBlaster Pro Compatible Built-in stereo
speakers in the link you sent Michel. In my manufacturer and model list I
have a creative technology and a yamaha entry. The creative has the drivers
"game port for creative" and "soundblaster 16 or AWE32 or compatible [WDM]"
The Yamaha manufacturer has the drivers "game port, yamaha OPL3-SAx Reserved
and WDM Driver"
I have tried installing the yamaha device with drivers, changing drivers,
rebooting, uninstalling, repeating all this over and over. I have also tried
many of the entries in the manual device listing. AARGHH! I am almost to the
point of selling this laptop, or smashing it on the front steps of microsoft,
or shelling out $100 I should not have to for a Creative PCMCIA Sound Blaster
Audigy 2 ZS THX Notebook Sound Card.
Thanks.
--
toshiba tecra9100 notebook
1.80 gigahertz Intel Mobile Pentium 4M
512 kilobyte secondary memory cache
S3 Graphics SuperSavage/IXC 1179
AND A LOST Yamaha AC-XG AC''''97


"realcestmoi" wrote:

Hi there welcome again.

Try showing the hidden devices under device mangager by copying this text
and pasting it into a text file:
set devmgr_show_nonpresent_devices=1
cd %SystemRoot% \system32
start devmgmt.msc

Now save it as Autoexec.bat

when done double click it and the device manager will open in there click
the view tab and mark show hidden devices check if the sound card Yamaha
AC-XG AC''''97 ( toshiba shows this sound card Yamaha AC-XG Sound Driver
http://209.167.114.38/support/Download/files_downloads/s2410/S241BPSN.exe )
is there hidden under sound devices, if so remove it and try the forced
install again after you have rebooted.

http://www.toshiba.ca/web/product.grp?section=1&group=223&product=379

Best regards,
Michel Denie


"jgreg" <jgreg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:44AA41E7-9563-4F34-BCE6-6D7CE33136AE@xxxxxxxxxxxxxxxx
Thanks again!
I have tried selecting and installing all sound hardware from the select
list with no luck. I thought that was going to be the cure. I think I will
try it again just in case I missed something, although I did go over every
hardware option twice. Maybe there is something I missed with drivers
during
that.
Thanks.
--
toshiba tecra9100 notebook
1.80 gigahertz Intel Mobile Pentium 4M
512 kilobyte secondary memory cache
S3 Graphics SuperSavage/IXC 1179
AND A LOST Yamaha AC-XG AC''''97


"realcestmoi" wrote:

Hi there you are most welcome;)

Did you try a forced install, so ad new hardware -> ( no autodetection)
soundcard and point to the correct driver?

Best regards,
Michel Denie

"jgreg" <jgreg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F51564AE-2BC7-4F71-BD05-0F7F1248AFE4@xxxxxxxxxxxxxxxx
Thanks for the reply Michel.
Unfortunately your advice was already covered in my original post. I
appreciate your willingness to help, but the hardware is not detected
so
driver rollback or hardware unistallation is a non-issue. It broke when
I
updated XP so I have to fix it. I have been out of sound for months. I
have
tried every driver version from the manufacturer as well as the Yamaha
AC-XG
update from microsoft, but drivers will not correctly install if
Windows
will
not detect the soundcard. The XP updates mess with something in the
registry
or something that prevents the perfectly installed soundcard from being
detected. Please see entire original post.
Thanks

--
toshiba tecra9100 notebook
1.80 gigahertz Intel Mobile Pentium 4M
512 kilobyte secondary memory cache
S3 Graphics SuperSavage/IXC 1179
AND A LOST Yamaha AC-XG AC''''97


"realcestmoi" wrote:

Hi there,

This is quit normal if you download drivers from MS update, drivers
should
be downloaded from the manufacturers website and only if really
needed:
if
it ain't broke: do not fix it.

Try rolling back on the current not working driver and install a new
driver
if really needed. Deleting the device and reinstalling might help.

Best regards,
Michel Denie


"jgreg" <jgreg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4CE3E4B4-0DF4-4DAD-9A15-C6E03AADF8DB@xxxxxxxxxxxxxxxx
Hello, this is the poster here again asking for any new advice on
this
subject.
Any other Tecra9100 users out there? Is your sound working after all
the
updates?
I miss sound.
--
toshiba tecra9100 notebook
1.80 gigahertz Intel Mobile Pentium 4M
512 kilobyte secondary memory cache
S3 Graphics SuperSavage/IXC 1179
AND A LOST Yamaha AC-XG AC''''97


"jgreg" wrote:

This is a much addressed topic and I have tried everything I can
find
and
cannot get XP update to work with my sound card. To add to my
annoyance,
xp
does not work with my newer video card for microsoft games like Age
of
Empies. I have read that the XP update is incompatible with my
soundcard,
but
I refuse to believe that there is not some advanced fix for this.

I have a Tecra 9100 notebook with an integrated Yamaha AC-XG
soundcard.
It came with a pre-service pack version of Windows.
Before updating, windows automatically installed an Intel 82801
CA/CAM
AC'97
driver and the sound worked fine. After updating, my sound card can
not
be
found. The soundcard is installed but XP says it is not. No
conflicts,
just
not installed. No drivers to rollback. Restoring to an earlier
point
does
not
work. Volume and sound control is greyed out. Adding a new device
finds
nothing. Selecting a standard device from the hardware list does
not
work.
Belarc Advisor finds nothing. My System Info finds nothing. My
windows
audio
in computer management is set to automatic. My sound is up. I have
all
the
newest and older drivers and tried them, but drivers will not work
if
XP
does
not recognize the hardware.

I remember reading somewhere that XP does something kernel-wise
that
keeps
the hardware from being detected.

Is there any new advice out there? Help is much appreciated.
Thanks.




--
toshiba tecra9100 notebook
1.80 gigahertz Intel Mobile Pentium 4M
512 kilobyte secondary memory cache
S3 Graphics SuperSavage/IXC 1179
AND A LOST Yamaha AC-XG









.

Relevant Pages

  • Re: XP update loses sound card
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    ... Check if in your bios settings your sound is enabled. ... Try uninstalling the 'Microsoft WINMM WDM Audio Compatibility Driver' ... Legacy Audio Drivers ... AND A LOST Yamaha AC-XG AC''''97 ...
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