Re: Windows Update error: 0x80092026 and 0x800B0004

Editing the group policy worked for me. Thanks Lucy.

"Lucy [MSFT]" wrote:

Check the following:


Group Policy:

Start > Run
Type "gpedit.msc"
Select Computer Configuration > Windows Settings > Security Settings >
Software Restriction Policies
Select Trusted Publishers > verify "End Users" is selected
Save changes

Another suggestion:

Take a look at the following registry key:

WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows <95, 98, NT, 2000, XP>. Microsoft
cannot guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\TrustedPub
lisher
Under "TrustedPublisher" look for "Safer" key and delete it.



Let us know the results.


Thanks,
Lucy [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.


"Nam" <Nam@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1FA09E2B-C9C9-4DF9-B6F0-72DBA5B3B8CE@xxxxxxxxxxxxxxxx
I try to do updates on Windows XP but I get a message
when it is supposed to see what updates are available.
===============================================
Software Update Incomplete

The Windows Update software did not update successfully. Below are some
suggestions to help you proceed:
You may have clicked No when prompted to accept the Trust Certificate. To
allow the Windows Update site software to install, click Yes when presented
with the Security Warning dialog box.
Your Internet Explorer security settings may be set too high. To install
the updated software and access Windows Update, Internet Explorer security
must be set to medium or lower, and active scripting and the download and
initialization of ActiveX controls must be enabled.

Note These are the default settings for Internet Explorer. For more
information about Internet Explorer security and instructions on how to
change your security settings, read Microsoft Knowledge Base (KB) Article
Q174360.

Were these suggestions helpful? Send us your feedback.
===============================================

And I find these lines in Windows Update.log:

2004-06-21 14:21:39 07:21:39 Success IUCTL Starting
2004-06-21 14:24:10 07:24:10 Error IUCTL Digital
Signatures on file D:\Program Files\WindowsUpdate\V4\temp\iuident.cab are
not trusted (Error 0x80092026: The cryptographic operation failed due to a
local security option setting.)
2004-06-21 14:24:10 07:24:10 Error IUCTL Digital
Signatures on file D:\Program Files\WindowsUpdate\V4\temp\iuident.cab are
not trusted (Error 0x800B0004: The subject is not trusted for the specified
action.)
2004-06-21 14:24:10 07:24:10 Error IUCTL Failed to
download iuident.cab from http://windowsupdate.microsoft.com/v4/ to
D:\Program Files\WindowsUpdate\V4\temp (Error 0x800B0004: The subject is not
trusted for the specified action.)

Follow those suggestions, I set my security options to Low Level, delete
old Windows Update activeX, Temparory Internet files, Cookie, check Local
policies, group policies...but the problem still happen.
What's wrong with Windows Update and what can I do to get these updates?



.

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