Re: System tray icon disappears at 0%

Tech-Archive recommends: Speed Up your PC by fixing your registry

I have exactly the same problem as BXPS which has persisted over the same
period. As far as I can see, the only update waiting to be downloaded is
IE7. I thought that Microsoft are distributing this as a high-priority
update - isn't this the same as CRITICAL?

I would be happy to supply text from my WindowsUpdate Log but I thought that
at the moment this would only confuse the resolution of the originating
poster's problem. However, I did note the following in the log:

"2006-11-07 21:52:08 960 dd4 DnldMgr * Update is not allowed to download
due to regulation."

I understand that regulation is used by Microsoft to distribute the load on
the update servers, but like I said, this has been going on for several days
now.


"BXPS" wrote:

Okay, I have changed the Automatic Update setting to notify but not download.
I'll see what happens with that.

There's nothing in the log to indicate that there is an issue with
Microsoft Update. Did you delete the contents of the Download folder ?

If I did it was by accident -- I don't even know where that is.

2006-11-06 13:33:32 1160 9bc Setup Found non-managed non-WU Service
registered with AU

That may be present because of IE 7. As to what to what it represents, I
haven't a clue.

I have not yet downloaded IE 7 so I don't think this line from the log has
anything to do with that. I'll search the forum to see if I can find out
what it means.

Thanks for your help so far.




"MowGreen [MVP]" wrote:

By the way, I have Automatic Update set to download and let me choose when
to install.

Set it to " Notify me but don't automatically downloa or install ... "
since you have it set to Download. That way you can check to see what
the updates are prior to downloading them. Click the links provided to
decide if the update is *needed*. ALL CRITICAL security updates should
be downloaded and installed.

There's nothing in the log to indicate that there is an issue with
Microsoft Update. Did you delete the contents of the Download folder ?
IMHO, by choosing which updates you want downloaded there's less chance
that the contents of the Download folder will become corrupted/damaged.

BTW, IE 7 is NOT on my system yet. Will wait until everything shakes out
prior to installing it. I may have to install it on a VPC of XP to see
what issues it brings up when doing updates.
Thanks for posting the log. I'd never seen this before

2006-11-06 13:33:32 1160 9bc Setup Found non-managed non-WU Service
registered with AU

That may be present because of IE 7. As to what to what it represents, I
haven't a clue.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


BXPS wrote:


"MowGreen [MVP]" wrote:


Open the WindowsUpdate.log located in the WINDOWS directory (folder).
Copy&paste the last 30-40 lines of it into your reply, please.


MowGreen [MVP 2003-2007]
===============


By the way, I have Automatic Update set to download and let me choose when
to install. When I had a problem again today with the 0% thing, I went onto
the Microsoft site to check for updates and supposedly the new IE7 is the
only one I "need."

Here's what you asked for from the update log:
2006-11-06 13:33:31 1160 9bc Setup * IsUpdateRequired = No
2006-11-06 13:33:32 1160 9bc Setup Found non-managed non-WU Service
registered with AU
2006-11-06 13:33:33 1160 9bc Setup *********** Setup: Checking whether
self-update is required ***********
2006-11-06 13:33:33 1160 9bc Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.inf
2006-11-06 13:33:33 1160 9bc Setup Update NOT required for
C:\WINDOWS\system32\mucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-11-06 13:33:33 1160 9bc Setup Update NOT required for
C:\WINDOWS\system32\muweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-11-06 13:33:33 1160 9bc Setup * IsUpdateRequired = No
2006-11-06 13:33:36 1160 9bc PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-11-06 13:33:36 1160 9bc PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-11-06 13:34:47 1160 9bc PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2006-11-06 13:34:47 1160 9bc PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-11-06 13:34:51 1160 9bc Agent * Added update
{1A0ABF21-29D9-4396-B40E-EE082B435FB8}.100 to search result
2006-11-06 13:34:51 1160 9bc Agent * Found 1 updates and 20 categories in
search
2006-11-06 13:34:51 1160 9bc Agent *********
2006-11-06 13:34:51 1160 9bc Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-11-06 13:34:51 1160 9bc Agent *************
2006-11-06 13:34:51 1160 9bc AU >>## RESUMED ## AU: Search for updates
[CallId = {F3169C8A-7A57-4BD9-B4CD-81DBAADA8A90}]
2006-11-06 13:34:51 1160 9bc AU # 1 updates detected
2006-11-06 13:34:51 1160 9bc AU #########
2006-11-06 13:34:51 1160 9bc AU ## END ## AU: Search for updates [CallId
= {F3169C8A-7A57-4BD9-B4CD-81DBAADA8A90}]
2006-11-06 13:34:51 1160 9bc AU #############
2006-11-06 13:34:51 1160 9bc AU AU setting next detection timeout to
2006-11-07 14:20:34
2006-11-06 13:34:56 1160 9bc Report REPORT EVENT:
{34D1E676-840F-4001-AFFC-FDD338CB8FBF} 2006-11-06
13:34:51-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
2006-11-06 14:08:56 1160 568 DnldMgr *********** DnldMgr: Downloading
regulation Odf ***********
2006-11-06 14:08:56 1160 568 DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-06 14:08:56 1160 568 DnldMgr * URL =
http://rs.update.microsoft.com/odf/v6odf.xml
2006-11-06 14:09:09 1160 568 DnldMgr * Odf parameters...
2006-11-06 14:09:09 1160 568 DnldMgr * Refresh interval: 1
2006-11-06 14:09:09 1160 568 DnldMgr * Accept rate high: 10000
2006-11-06 14:09:09 1160 568 DnldMgr * Accept rate normal: 10000
2006-11-06 14:09:09 1160 568 DnldMgr * Accept rate low: 0
2006-11-06 14:09:09 1160 568 DnldMgr *********** DnldMgr: New download job
[UpdateId = {E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100] ***********
2006-11-06 14:09:09 1160 568 DnldMgr * Update is not allowed to download
due to regulation.
2006-11-06 15:09:10 1160 9bc DnldMgr *********** DnldMgr: Downloading
regulation Odf ***********
2006-11-06 15:09:10 1160 9bc DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-06 15:09:10 1160 9bc DnldMgr * URL =
http://rs.update.microsoft.com/odf/v6odf.xml
2006-11-06 15:09:21 1160 9bc DnldMgr * Odf parameters...
2006-11-06 15:09:21 1160 9bc DnldMgr * Refresh interval: 1
2006-11-06 15:09:21 1160 9bc DnldMgr * Accept rate high: 10000
2006-11-06 15:09:21 1160 9bc DnldMgr * Accept rate normal: 10000
2006-11-06 15:09:21 1160 9bc DnldMgr * Accept rate low: 0
2006-11-06 15:09:21 1160 9bc DnldMgr *********** DnldMgr: New download job
[UpdateId = {E3D1CF02-49A5-4FAA-9C7B-383D95E8FDBF}.100] ***********
2006-11-06 15:09:21 1160 9bc DnldMgr * Update is not allowed to download
due to regulation.



*-343-* FDNY
Never Forgotten
===============


BXPS wrote:


A week or so ago I noticed that when my Windows Update icon appears in the
system tray it will indicated 0% download and then disappear with nothing
further happening. When I searched the forum for an answer I found one that
said something about needing this registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

I believe I do have that key in my registry. Any other suggestions? (I'm a
real idiot about these things, by the way.)


.

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