Re: SP2 Won't Install - "Access Denied"

I guess you DID figure out the email addy ;)
When we get this worked out let's post the solution here, Mark, so that someone else may use it.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
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Mark D. wrote:

MG,
Thanks again for your ongoing support...it's truly appreciated.

I downloaded and installed the SubInAcl executable into the specified location, created the reset.cmd text file (under the same folder) and ran the reset.cmd from dos. Program ran fine and seemed to reset the registry keys. But, unfortunately, I once again ran into the same "Access is Denied" problem when I tried to re-install SP2. So, I'm going to try enabling verbose logging (already got the KB article on "how to") and will re-install again and then check for the SPECIFIC keys that are failing and will TRY to update the permissions just for those specific keys.

Gotta tell you... I barely knew what the registry was, much less how to edit it, a few short days ago...and in that intervening time, I feel like I've traveled light years already in my understanding. Thanks again for your help.

Will email you if I can't crack this one (and, no, I could NOT figure out your address...but that's ok, here's mine... mdirollo at sbcglobal dot net).

Again, much obliged.

"MowGreen [MVP]" wrote:


OR, email me at mowgreen(not)ATgmail.com, if you can figure out my addy ;)
I have a .zip folder of what you need and you'll only have to run one file to reset Permissions.

MG

MowGreen [MVP] wrote:


You're welcome, Mark. If you'd like to, try the method laid out here for resetting the Permissions -
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
That way you will not need to manually reset Permissions.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Mark D. wrote:


Thanks again Mow...printed up this kb article and am going through it today. If you hear a loud scream in the distance...

Thanks again for the help.
Regards,
Mark

"MowGreen [MVP]" wrote:



Mark,

*Please* read this first before editing the registry -

How to back up, edit, and restore the registry in Windows XP and Windows Server 2003
http://support.microsoft.com/kb/322756

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Mark D. wrote:



MowGreen,

Thanks for the article. Read all of it (a few times) and many of the related links (like how to go about editing the registry).

I'm a fairly advanced user but have yet to try editing the registry. I know little about this process but do know one undisputable fact...screwing up the registry can be a very big & costly mistake. Hence my trepidation. But I must try it nonetheless as I cannot get this machine updated since apparently one or more of the registry keys do not have the appropriate permissions.

Wish me luck...I think I'm gonna need it.

Thanks again for your help,
Mark

"MowGreen [MVP]" wrote:




Mark,

Start here - http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

Look under the " Access denied " heading.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Mark D. wrote:




I am having difficulty getting SP2 to install...getting an error message that says "Access Denied" and the SP2 installation gets rolled back. I also noticed that I cannot do a "Ctrl-Alt-Del" maneuver...get an error message that says "Task Manager has been disabled by your administrator".

The pc in question belongs to a client who used someone else (prior to my coming on the scene this week) for maintenance of this machine. My client told me yesterday (after I my unsuccessful attempt to download and install SP2) that his computer used to have two admin user accounts and that my predecessor deleted one of them...which, I'm guessing, was probably the "main" administrator account. My intuition tells me that the one and only remaining admin account does not have full admin priviledges...in spite of the fact that is shows it's an Adminstrator account under the User Accounts in the control panel. Assuming my crude analogy is correct, does anyone have any suggestions as to how to update or reset this admin account so that it has full admin priviledges? I'm trying to avoid having to perform any editing of the registry as this is a somewhat foreign maneuver for me and I know, if nothing else, that A LOT OF DAMAGE can be done if the registry is edited improperly.

Any info or advice would be greatly appreciated. Thnx, Mark


.

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