RE: KB922819

Tech-Archive recommends: Fix windows errors by optimizing your registry

when u installed patches manually have the user (under which u logged in)
Administrator's rights?

"paulcasteels" wrote:

This update fails when it's busy Backing Up files and Creating Restore Point.
The error is "Failed to install catalog files"
I have tried with Automatic Updates, Internet Explorer and by manually
obtaining the patch and running it in a cmd window.
I also tried to rename SoftwareDistribution and CatRoot2 and tried in Safe
mode all without success. Here's the WindowsUpdate.log of my latest attempts.



2006-10-23 13:43:49 1072 7b0 Service *********
2006-10-23 13:43:49 1072 7b0 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2006-10-23 13:43:49 1072 7b0 Service *************
2006-10-23 13:49:58 932 ed0 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:49:58 932 ed0 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:49:58 932 ed0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:49:58 932 ed0 Shutdwn Install at shutdown: no updates to
install
2006-10-23 13:49:59 932 cac Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:49:59 932 cac Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:49:59 932 cac Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:49:59 932 cac Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024000C
2006-10-23 13:50:04 684 fa0 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:50:04 684 fa0 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:50:04 684 fa0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:50:04 684 fa0 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024000C
2006-10-23 13:50:44 1068 7b4 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:50:44 1068 7b4 Misc = Process: C:\WINDOWS\System32\svchost.exe
2006-10-23 13:50:44 1068 7b4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:50:44 1068 7b4 Service *************
2006-10-23 13:50:44 1068 7b4 Service ** START ** Service: Service startup
2006-10-23 13:50:44 1068 7b4 Service *********
2006-10-23 13:50:44 1068 7b4 Agent * WU client version 5.8.0.2469
2006-10-23 13:50:44 1068 7b4 Agent * SusClientId =
'5512d55f-60f8-4941-a19d-966d4991284f'
2006-10-23 13:50:44 1068 7b4 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2006-10-23 13:50:44 1068 7b4 Agent * Access type: No proxy
2006-10-23 13:50:44 1068 7b4 Agent * Network state: Disconnected
2006-10-23 13:50:45 680 2ac Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:50:45 680 2ac Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:50:45 680 2ac Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:50:45 680 2ac Shutdwn Install at shutdown: no updates to
install
2006-10-23 13:50:45 680 2ac Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=8024A000
2006-10-23 13:50:47 1068 58c Agent *********** Agent: Initializing Windows
Update Agent ***********
2006-10-23 13:50:47 1068 58c Agent *********** Agent: Initializing global
settings cache ***********
2006-10-23 13:50:47 1068 58c Agent * WSUS server: <NULL>
2006-10-23 13:50:47 1068 58c Agent * WSUS status server: <NULL>
2006-10-23 13:50:47 1068 58c Agent * Target group: (Unassigned Computers)
2006-10-23 13:50:47 1068 58c Agent * Windows Update access disabled: No
2006-10-23 13:50:50 1596 638 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:50:50 1596 638 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2006-10-23 13:50:50 1596 638 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:50:50 1596 638 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2006-10-23 13:50:50 1596 638 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-10-23 13:50:50 1068 58c DnldMgr Download manager restoring 0 downloads
2006-10-23 13:50:50 1068 58c AU ########### AU: Initializing Automatic
Updates ###########
2006-10-23 13:50:50 1068 58c AU # AU disabled through User preference
2006-10-23 13:50:50 1068 58c AU # AU is disabled, not initializing any
handlers
2006-10-23 13:50:50 1068 58c AU AU Restart required....
2006-10-23 13:50:50 1068 7b4 AU ########### AU: Initializing Automatic
Updates ###########
2006-10-23 13:50:50 1068 7b4 AU # AU disabled through User preference
2006-10-23 13:50:50 1068 7b4 AU # AU is disabled, not initializing any
handlers
2006-10-23 13:50:50 680 600 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:50:50 680 600 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:50:50 680 600 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:50:50 680 600 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024A000
2006-10-23 13:50:53 1068 7b4 Service *********
2006-10-23 13:50:53 1068 7b4 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2006-10-23 13:50:53 1068 7b4 Service *************
2006-10-23 13:51:34 1076 90 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:51:34 1076 90 Misc = Process: C:\WINDOWS\System32\svchost.exe
2006-10-23 13:51:34 1076 90 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:51:34 1076 90 Service *************
2006-10-23 13:51:34 1076 90 Service ** START ** Service: Service startup
2006-10-23 13:51:34 1076 90 Service *********
2006-10-23 13:51:34 1076 90 Agent * WU client version 5.8.0.2469
2006-10-23 13:51:34 1076 90 Agent * SusClientId =
'5512d55f-60f8-4941-a19d-966d4991284f'
2006-10-23 13:51:34 1076 90 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2006-10-23 13:51:34 1076 90 Agent * Access type: No proxy
2006-10-23 13:51:34 1076 90 Agent * Network state: Connected
2006-10-23 13:51:38 684 2b0 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:51:38 684 2b0 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:51:38 684 2b0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:51:38 684 2b0 Shutdwn Install at shutdown: no updates to
install
2006-10-23 13:51:38 684 2b0 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=8024A000
2006-10-23 13:51:40 1076 5d8 Agent *********** Agent: Initializing Windows
Update Agent ***********
2006-10-23 13:51:40 1076 5d8 Agent *********** Agent: Initializing global
settings cache ***********
2006-10-23 13:51:40 1076 5d8 Agent * WSUS server: <NULL>
2006-10-23 13:51:40 1076 5d8 Agent * WSUS status server: <NULL>
2006-10-23 13:51:40 1076 5d8 Agent * Target group: (Unassigned Computers)
2006-10-23 13:51:40 1076 5d8 Agent * Windows Update access disabled: No
2006-10-23 13:51:40 1076 5d8 DnldMgr Download manager restoring 0 downloads
2006-10-23 13:51:40 1076 5d8 AU ########### AU: Initializing Automatic
Updates ###########
2006-10-23 13:51:40 1076 5d8 AU # AU disabled through User preference
2006-10-23 13:51:40 1076 5d8 AU # AU is disabled, not initializing any
handlers
2006-10-23 13:51:40 1076 5d8 AU AU Restart required....
2006-10-23 13:51:40 1076 90 AU ########### AU: Initializing Automatic
Updates ###########
2006-10-23 13:51:40 1076 90 AU # AU disabled through User preference
2006-10-23 13:51:40 1076 90 AU # AU is disabled, not initializing any
handlers
2006-10-23 13:51:40 684 554 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:51:40 684 554 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:51:40 684 554 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:51:40 684 554 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024A000
2006-10-23 13:51:43 1076 90 Service *********
2006-10-23 13:51:43 1076 90 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2006-10-23 13:51:43 1076 90 Service *************
2006-10-23 14:07:49 804 338 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 14:07:49 804 338 Misc = Process: C:\WINDOWS\Explorer.EXE
2006-10-23 14:07:49 804 338 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 14:07:49 804 338 Shutdwn Install at shutdown: no updates to
install
2006-10-23 14:07:54 248 62c Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 14:07:54 248 62c Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 14:07:54 248 62c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 14:07:54 248 62c Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024000C
2006-10-23 14:08:35 1072 bc Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 14:08:35 1072 bc Misc = Process: C:\WINDOWS\System32\svchost.exe
2006-10-23 14:08:35 1072 bc Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 14:08:35 1072 bc Service *************
2006-10-23 14:08:35 1072 bc Service ** START ** Service: Service startup
2006-10-23 14:08:35 1072 bc Service *********
2006-10-23 14:08:35 1072 bc Agent * WU client version 5.8.0.2469
2006-10-23 14:08:35 1072 bc Agent * SusClientId =
'5512d55f-60f8-4941-a19d-966d4991284f'
2006-10-23 14:08:35 1072 bc Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2006-10-23 14:08:35 1072 bc Agent * Access type: No proxy
2006-10-23 14:08:35 1072 bc Agent * Network state: Connected
2006-10-23 14:09:20 1072 bc Agent *********** Agent: Initializing Windows
Update Agent ***********
2006-10-23 14:09:20 1072 bc Agent *********** Agent: Initializing global
settings cache ***********
2006-10-23 14:09:20 1072 bc Agent * WSUS server: <NULL>
2006-10-23 14:09:20 1072 bc Agent * WSUS status server: <NULL>
2006-10-23 14:09:20 1072 bc Agent * Target group: (Unassigned Computers)
2006-10-23 14:09:20 1072 bc Agent * Windows Update access disabled: No
2006-10-23 14:09:21 1072 bc DnldMgr Download manager restoring 0 downloads
2006-10-23 14:09:21 1072 bc AU ########### AU: Initializing Automatic
Updates ###########
2006-10-23 14:09:21 1072 bc AU # AU disabled through User preference
2006-10-23 14:09:21 1072 bc AU # AU is disabled, not initializing any
handlers

.

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